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  • All HBS Web  (386)
    • People  (3)
    • News  (168)
    • Research  (55)
    • Multimedia  (10)
  • Faculty Publications  (31)

Show Results For

  • All HBS Web  (386)
    • People  (3)
    • News  (168)
    • Research  (55)
    • Multimedia  (10)
  • Faculty Publications  (31)
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  • 09 Feb 2012
  • Sharpening Your Skills

Sharpening Your Skills: Online Marketing

the viewers' emotional response with the help of eye-tracking technology combined with facial expression analysis software. Evoking surprise proved to be the most effective way of capturing attention, while evoking joy was the most... View Details
Keywords: Re: Multiple Faculty; Technology
  • January–February 2024
  • Article

The Challenge of Maintaining Passion for Work over Time: A Daily Perspective on Passion and Emotional Exhaustion

By: Joy Bredehorst, Kai Krautter, Jirs Meuris and Jon M. Jachimowicz
Passion for work is highly coveted, but many employees report struggling to maintain their passion over time. In the current research, we explain the challenge of pursuing passion by conceptualizing passion as an attribute with temporal variation. Viewed through a... View Details
Keywords: Passion; Work-Life Balance; Employees; Emotions
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Bredehorst, Joy, Kai Krautter, Jirs Meuris, and Jon M. Jachimowicz. "The Challenge of Maintaining Passion for Work over Time: A Daily Perspective on Passion and Emotional Exhaustion." Organization Science 35, no. 1 (January–February 2024): 364–386.
  • 01 Oct 2001
  • Research & Ideas

Five Questions for James Austin

research for this paper, did you run into any surprises? A: The joy of research is discovery, so it is a surprisingly rich undertaking. The main discovery in my cross-sector research that seems to surprise people most is the processes... View Details
Keywords: by Carla Tishler
  • 12 Oct 2011
  • Research & Ideas

Creating Online Ads We Want to Watch

30-second consumer product advertisements. Out of 28 ads, 14 were chosen because they were decidedly provocative; the researchers expected them to evoke either joy or surprise in the viewers at different points in the brief plot. The... View Details
Keywords: by Carmen Nobel; Consumer Products
  • 06 May 2015
  • Research & Ideas

A Flood of Picassos Threatens to Water Down the Art Market

"For so many works from such a famous artist to become available at once is extremely rare," Khaire said. "On the other hand, it might be seen as a good thing in bringing more art out into the world and allowing more people to experience the View Details
  • 07 Jul 2003
  • Research & Ideas

The Organizational Model for Open Source

with these values is an embrace of informality and distaste for "administrivia"—for this too can take away from the pure joy of programming. So I suppose what can be considered to be contradictory is that many community-managed... View Details
Keywords: by Mallory Stark
  • 17 Jun 2013
  • Research & Ideas

Advertising Symbiosis: The Key to Viral Videos

continuous moments of joy was the best way of retaining it. Thus, the most captivating ads in the experiment were those that began by surprising the viewer and then went on to make the viewer smile. But successfully capturing and keeping... View Details
Keywords: by Carmen Nobel; Advertising
  • 26 Mar 2012
  • Research & Ideas

What Neuroscience Tells Us About Consumer Desire

expressed as a sense of calm or peace, whereas in some Western cultures, happiness means jumping around with joy and excitement." But fMRI is invaluable to neuroscience and neuromarketing in that it gives researchers a view into the... View Details
Keywords: by Carmen Nobel; Consumer Products
  • 08 Dec 2008
  • Research & Ideas

Thinking Twice About Supply-Chain Layoffs

distribution centers with the goal of improving operational performance and ultimately increasing profits and wages and offering a better work environment. The answer from my heart is that I would like to help improve the working conditions of so many hardworking,... View Details
Keywords: by Julia Hanna; Retail
  • 07 Sep 2010
  • Research & Ideas

Mindful Leadership: When East Meets West

literature on this subject is limited because the ideas are still in the early stages of development. I highly recommend Jon Kabat-Zinn's book Wherever You Go, There You Are and his CD Guided Mindfulness Meditation, and Yongey Mingyur Rinpoche's books The View Details
Keywords: by Sean Silverthorne
  • 2018
  • Article

Service Operations: What's Next?

By: Joy M. Field, Liana Victorino, Ryan W. Buell, Michael J. Dixon, Susan M. Goldstein, Larry J. Menor, Madeleine E. Pullman, Aleda Roth, Enrico Secchi and Jie J. Zhang
The purpose of this article is to present exciting and innovative research questions in service operations that are aligned with eight key themes and related topics determined by the Journal of Service Management (JOSM) Service Operations Expert Research Panel.... View Details
Keywords: Service Operations; Research; Collaborative Innovation and Invention
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Field, Joy M., Liana Victorino, Ryan W. Buell, Michael J. Dixon, Susan M. Goldstein, Larry J. Menor, Madeleine E. Pullman, Aleda Roth, Enrico Secchi, and Jie J. Zhang. "Service Operations: What's Next?" Journal of Service Management 29, no. 1 (2018): 55–97.
  • 31 Jul 2015
  • Research & Ideas

The Faculty Reader: Who is Reading What This Summer?

in authority who don’t like that. One joy of these series is that you can become deeply absorbed in the characters and their worlds and keep going for dozens of books—like one big War and Peace in many pieces. (This is almost like an HBS... View Details
Keywords: by Carmen Nobel; Information; Publishing
  • 21 May 2020
  • Research & Ideas

Fighting the COVID Blues: Advice from Business Research

contributing negatively to my own curiosity and theirs,” she says. “Usually, the chaos or mess is not as big or loud as I envisioned it would get. And the joy that comes out of the little mess is significantly higher than the small amount... View Details
Keywords: by Dina Gerdeman and Danielle Kost
  • 19 May 2009
  • First Look

First Look: May 19, 2009

http://www.hbs.edu/research/pdf/09-128.pdf   PublicationsExtreme Governance: An Analysis of Dual-Class Firms in the United States Authors:Paul A. Gompers, Joy Ishii, and Andrew Metrick Publication:Review of Financial Studies (forthcoming)... View Details
Keywords: Martha Lagace
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