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  • All HBS Web  (2,920)
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    • News  (741)
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  • 12 Feb 2016
  • Op-Ed

The Real Jobs Tragedy in the US: We've Lost the Skills

America’s jobs growth rate steadily slowed and labor force participation fell dramatically. It currently stands at a level not seen since the grinding recession of 1980 to... View Details
Keywords: by Joe Fuller and Matt Sigelman; Manufacturing; Electronics
  • 30 Oct 2005
  • Research & Ideas

Tuning Jobs to Fit Your Company

In a recent Harvard Business Review article, professor Robert Simons wrote about how organizations can design jobs for maximum performance. In this excerpt, Simons discusses what he terms the four basic... View Details
Keywords: by Robert Simons
  • 17 May 2017
  • Research & Ideas

Minorities Who 'Whiten' Job Resumes Get More Interviews

that the resume screening game is stacked against them and that they need to hide their race to level the playing field. The researchers interviewed 59 Asian and African... View Details
Keywords: by Dina Gerdeman
  • 2023
  • Working Paper

Personalized Game Design for Improved User Retention and Monetization in Freemium Games

By: Eva Ascarza, Oded Netzer and Julian Runge
One of the most crucial aspects and significant levers that gaming companies possess in designing digital games is setting the level of difficulty, which essentially regulates the user’s ability to progress within the game. This aspect is particularly significant in... View Details
Keywords: Freemium; Retention/churn; Field Experiment; Field Experiments; Gaming; Gaming Industry; Mobile App; Mobile App Industry; Monetization; Monetization Strategy; Games, Gaming, and Gambling; Mobile and Wireless Technology; Customers; Retention; Product Design; Strategy
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Ascarza, Eva, Oded Netzer, and Julian Runge. "Personalized Game Design for Improved User Retention and Monetization in Freemium Games." Harvard Business School Working Paper, No. 21-062, November 2020. (Revised December 2023.)
  • March 2010 (Revised February 2014)
  • Case

Community Health Workers in Zambia: Incentive Design and Management

By: Nava Ashraf and Natalie Kindred
This case examines the various considerations relevant to selecting and compensating workers in a context where their work involves a pro-social component. This is relevant to not only health care in Zambia, but to NGO and public sector workers who are both motivated... View Details
Keywords: Developing Countries and Economies; Training; Health Care and Treatment; Compensation and Benefits; Recruitment; Selection and Staffing; Mission and Purpose; Non-Governmental Organizations; Motivation and Incentives; Health Industry; Zambia
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Ashraf, Nava, and Natalie Kindred. "Community Health Workers in Zambia: Incentive Design and Management." Harvard Business School Case 910-030, March 2010. (Revised February 2014.) (Request a courtesy copy.)
  • 29 Sep 2015
  • Research & Ideas

Work 3.0: Redefining Jobs and Companies in the Uber Age

category of worker, the independent contractor. While rules vary by state, with the IRS providing its own guidelines as well, the key factor distinguishing employees from independent contractors is the company’s level of control over... View Details
Keywords: by Andrei Hagiu; Transportation; Web Services
  • 28 Mar 2012
  • What Do You Think?

Are Factory Jobs Important to the Economy?

too-commonly used term, not mine) are tradable on international labor markets. They especially follow the migration of manufacturing activity involving jobs requiring lower skills and compensation. Efforts... View Details
Keywords: by James Heskett; Manufacturing
  • August 2006 (Revised May 2007)
  • Supplement

Management Levels at Staples (B): General Manager

By: David A. Garvin and Lynne Levesque
Keywords: Management; Jobs and Positions; Retail Industry
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Garvin, David A., and Lynne Levesque. "Management Levels at Staples (B): General Manager." Harvard Business School Supplement 307-038, August 2006. (Revised May 2007.)
  • August 2006 (Revised June 2007)
  • Supplement

Management Levels at Staples (C): District Manager

By: David A. Garvin and Lynne Levesque
Keywords: Management; Jobs and Positions; Retail Industry
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Garvin, David A., and Lynne Levesque. "Management Levels at Staples (C): District Manager." Harvard Business School Supplement 307-039, August 2006. (Revised June 2007.)
  • December 2016
  • Article

Deal Process Design in Management Buyouts

By: Guhan Subramanian
Management buyouts (MBOs) are an economically and legally significant class of transaction: not only do they account for more than $10 billion in deal volume per year, on average, but they also play an important role in defining the relationship between inside and... View Details
Keywords: Management Buyout; Deal Structuring; Acquisition; Design; Fairness
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Subramanian, Guhan. "Deal Process Design in Management Buyouts." Harvard Law Review 130, no. 2 (December 2016): 590–658.
  • 01 Dec 2008
  • Lessons from the Classroom

How Many U.S. Jobs Are ‘Offshorable’?

The controversial topic of offshoring U.S. jobs may have been shoved out of the headlines by recent events, but it remains front and center for senior business leaders operating in an increasingly global,... View Details
Keywords: by Julia Hanna
  • August 2006 (Revised June 2007)
  • Supplement

Management Levels at Staples (E): Senior Vice President

By: David A. Garvin and Lynne Levesque
Keywords: Management; Jobs and Positions; Retail Industry
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Garvin, David A., and Lynne Levesque. "Management Levels at Staples (E): Senior Vice President." Harvard Business School Supplement 307-041, August 2006. (Revised June 2007.)
  • February 2022
  • Teaching Note

Stoy Foods

By: John Beshears
Teaching Note for the "Stoy Foods" Exercise (Harvard Business School Exercise 918-044, 918-045, 918-046, and 918-047). View Details
Keywords: Motivation; Framing; Job Design; Family Business
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Beshears, John. "Stoy Foods." Harvard Business School Teaching Note 922-035, February 2022.
  • 01 Feb 2017
  • What Do You Think?

Is the Next Jobs Crisis Just Ahead?

for how to deal with it. Deaver Brown saw the future (and the jobs crisis) most succinctly: “Better quicker results due to fewer people between a customer and the solution.” Fizzinnf said, “Robotics View Details
Keywords: by James Heskett; Service
  • April 2020
  • Article

A Theory of Experimenters: Robustness, Randomization, and Balance

By: Abhijit Banerjee, Sylvain Chassang, Sergio Montero and Erik Snowberg
This paper studies the problem of experiment design by an ambiguity-averse decisionmaker who trades off subjective expected performance against robust performance guarantees. This framework accounts for real-world experimenters’ preference for randomization. It also... View Details
Keywords: Experiment Design; Experimenters; Theory; Performance
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Banerjee, Abhijit, Sylvain Chassang, Sergio Montero, and Erik Snowberg. "A Theory of Experimenters: Robustness, Randomization, and Balance." American Economic Review 110, no. 4 (April 2020): 1206–1230.
  • June 2005 (Revised March 2017)
  • Teaching Note

Siebel Systems: Organizing for the Customer

By: Robert Simons
Teaching Note to (103-014). The Siebel Systems case describes the unusual accountability and organizing choices made by managers of a successful, rapidly growing software development company. The case is set in 2002, but details the critical decisions made by founder... View Details
Keywords: Management Control Systems; Execution; Organization Design; Structure; Job Design; Diagnostic Control Systems; Customers; Strategy; Organizational Design
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Simons, Robert. "Siebel Systems: Organizing for the Customer." Harvard Business School Teaching Note 105-079, June 2005. (Revised March 2017.)
  • 11 Jun 2008
  • Working Paper Summaries

Gender in Job Negotiations: A Two-Level Game

Keywords: by Hannah Riley Bowles & Kathleen L. McGinn
  • August 2006 (Revised May 2007)
  • Supplement

Management Levels at Staples (F): President, U.S. Stores

By: David A. Garvin and Lynne Levesque
Keywords: Management; Jobs and Positions; Retail Industry
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Garvin, David A., and Lynne Levesque. "Management Levels at Staples (F): President, U.S. Stores." Harvard Business School Supplement 307-042, August 2006. (Revised May 2007.)
  • August 2006 (Revised May 2007)
  • Supplement

Management Levels at Staples (D): Regional Vice President

By: David A. Garvin and Lynne Levesque
Keywords: Management; Jobs and Positions; Retail Industry
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Garvin, David A., and Lynne Levesque. "Management Levels at Staples (D): Regional Vice President." Harvard Business School Supplement 307-040, August 2006. (Revised May 2007.)
  • Teaching Interest

Design of Field Research Methods (DFRM)

Field research involves collecting original data (qualitative and/or quantitative) in field sites. This course combines informal lecture and discussion with practical exercises to build specific skills for conducting field research in organizations. Readings include... View Details

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