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  • 16 Apr 2008
  • Lessons from the Classroom

Chris Christensen: Legend of the Classroom

In the opening minutes of the only classroom video ever made of the man widely recognized as the world's leading authority on case-method teaching, Professor C. Roland... View Details
Keywords: by Deborah Blagg; Education
  • 18 Sep 2017
  • Research & Ideas

'Likes' Lead to Nothing—and Other Hard-Learned Lessons of Social Media Marketing

Seventeen years after the dawn of social media marketing, this medium continues to be an intriguing puzzle—a place where brands are investing more time and money, but are still struggling to determine what works well and where the returns... View Details
Keywords: by Dina Gerdeman; Advertising; Technology
  • August 2005
  • Case

Bill Belichick and the Cleveland Browns

By: John R. Wells and Travis Haglock
Genius? That is not what they were calling Bill Belichick in Cleveland. Why? Four losing seasons in five years. Fans hurled trash and insults. The media resented him. Ownership abandoned him. Players quit on him. Very different from the three Super Bowls in five years... View Details
Keywords: Business History; Leadership Style; Leading Change; Management Practices and Processes; Management Style; Sports; Sports Industry; United States
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Wells, John R., and Travis Haglock. "Bill Belichick and the Cleveland Browns." Harvard Business School Case 706-415, August 2005.
  • 23 Jul 2001
  • Research & Ideas

How the Giants of Enterprise Seized the Future

want to congratulate you on being the richest man in the world." He had come a long way from $1.20 a week. Not every giant of enterprise started life with a clear idea of... View Details
Keywords: by Richard S. Tedlow
  • 27 Oct 2014
  • Research & Ideas

The Coffee Economy That Bloomed Out of Nowhere

Near the Guatemalan border in Mexico's Chiapas region, sandwiched between the Sierra Madres and the Pacific Ocean, there's a fertile pocket of land called the Soconusco. While once a hotbed of cacao... View Details
Keywords: by Carmen Nobel; Food & Beverage; Agriculture & Agribusiness
  • 12 Oct 1999
  • Research & Ideas

Women Leading Business: A New Kind of Conversation

breakfast and sometimes other meals, during which time each person has the opportunity to raise an issue she would like help with from the group. EE: Can you offer some examples of these issues? Hart: At one session, we had a woman who... View Details
Keywords: Re: Myra M. Hart & Cynthia A. Montgomery
  • 15 May 2013
  • Research & Ideas

From McRibs to Maseratis: The Power of Scarcity Marketing

Editor's note: Think money can't buy happiness? Behavioral economists Elizabeth Dunn and Michael Norton beg to differ. It actually can, they say—but only if we spend it the right way. In their book released this week, Happy Money: The Science View Details
Keywords: Re: Michael I. Norton
  • 01 Nov 1999
  • Research & Ideas

John H. Patterson and the Sales Strategy of the National Cash Register Company, 1884 to 1922

John H. Patterson created an intricate system of management to monitor and train company salesman. He gave them scripts to memorize and assigned them territory to cover. He held conventions and thematic sales contests, and pressured... View Details
Keywords: by Walter A. Friedman
  • 2011
  • Other Unpublished Work

Toward a Theory of Overlapping Cultural Repertoires in Global Collaboration

By: Tsedal Neeley, Ryann Elizabeth Manning and Mark Mortensen
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Neeley, Tsedal, Ryann Elizabeth Manning, and Mark Mortensen. "Toward a Theory of Overlapping Cultural Repertoires in Global Collaboration." December 2011.
  • 13 Oct 2011
  • Lessons from the Classroom

Building a Business in the Context of a Life

O'Ceidigh (HBS OPM 2007), who held a variety of jobs: teacher, lawyer, accountant, and, ultimately, owner of the airline Aer Arann, where he experienced both success and financial hardship. They also learn... View Details
Keywords: by Dina Gerdeman; Education
  • October 2000 (Revised January 2002)
  • Case

Individual and the Corporation, The: Kathy Levinson and E*TRADE (A)

By: Joseph L. Badaracco Jr. and Susan Harmeling
Kathy Levinson, the president and COO of ETRADE and a lesbian mother of two children, must decide whether and how to participate in the "No on Knight" campaign. The campaign opposes California ballot proposition 22, which requires California to recognize only marriages... View Details
Keywords: Conflict of Interests; Leadership; Managerial Roles; Values and Beliefs; Decision Choices and Conditions; Gender; Diversity; Financial Services Industry
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Badaracco, Joseph L., Jr., and Susan Harmeling. "Individual and the Corporation, The: Kathy Levinson and E*TRADE (A)." Harvard Business School Case 301-057, October 2000. (Revised January 2002.)
  • October 1993 (Revised March 2023)
  • Case

Conflict on a Trading Floor (A)

By: Joseph L. Badaracco Jr. and Jerry Useem
A junior salesperson on FirstAmerica Bank's trading floor is assisting a top salesperson, Linda, on a deal to finance the construction of a new cruise ship for Poseidon Cruise Lines. While the terms of the deal are being worked out, he realizes Linda has taken... View Details
Keywords: Cost vs Benefits; Ethics; Values and Beliefs; Profit; Knowledge Use and Leverage
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Badaracco, Joseph L., Jr., and Jerry Useem. "Conflict on a Trading Floor (A)." Harvard Business School Case 394-060, October 1993. (Revised March 2023.)
  • March 2021 (Revised June 2022)
  • Case

Bill Wilson: Changing the World

By: Robert Simons and Max Saffer
This case describes the life choices of Bill Wilson, the founder of Alcoholics Anonymous. A young man with tremendous potential, Wilson hit rock bottom as a drunk. An epiphany, coupled with his personal drive, led him to build a worldwide organization that has helped... View Details
Keywords: Leadership Development; Nonprofit Organizations; Mission and Purpose; Values and Beliefs; Personal Characteristics; Leadership Style; Work-Life Balance; Personal Development and Career
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Simons, Robert, and Max Saffer. "Bill Wilson: Changing the World." Harvard Business School Case 121-048, March 2021. (Revised June 2022.)
  • 21 Sep 2010
  • First Look

First Look: September 21, 2010

element of organizational control systems. Download the paper: http://www.hbs.edu/research/pdf/11-021.pdf   Cases & Course MaterialsBlue Man Group: Creativity, Life and Surviving an Economic Meltdown... View Details
Keywords: Sean Silverthorne
  • December 2022 (Revised September 2024)
  • Teaching Note

Leonard Bernstein: Changing the World

By: Robert Simons and Shirley Sun
Teaching Note for HBS Case No. 122-056. The case traces the rise of Leonard Bernstein from a middle-class family in Boston to the conductor of the New York Philharmonic Orchestra. The case describes how he studied music intensely as a young man and developed mentors to... View Details
Keywords: Entertainment; Personal Characteristics; Work-Life Balance; Entrepreneurship; Success; Values and Beliefs; Mission and Purpose; Personal Development and Career; Entertainment and Recreation Industry
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Simons, Robert, and Shirley Sun. "Leonard Bernstein: Changing the World." Harvard Business School Teaching Note 123-032, December 2022. (Revised September 2024.)
  • December 2012
  • Article

How Much Is Sweat Equity Worth?

By: Christopher Marquis and Joshua D. Margolis
The article presents a case study of a business decision related to the valuing of sweat equity in a start-up business. One man starts a premium vodka business, bringing in his cousin at an early stage, but with no initial discussion of the eventual split of equity or... View Details
Keywords: Valuation; Ownership Stake; Business Startups
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Marquis, Christopher, and Joshua D. Margolis. "How Much Is Sweat Equity Worth?" R1212X. Harvard Business Review 90, no. 12 (December 2012).
  • March 2021 (Revised June 2022)
  • Case

James Bryant Conant: Changing the World

By: Robert Simons and Shirley Sun
This case traces the rise of James Conant from a working-class neighborhood in Boston to president of Harvard University. The case describes how Conant, as a young man interested in chemistry and physics, embarks on studies to build his academic credentials and the... View Details
Keywords: Education; Science; Higher Education; Mission and Purpose; Research; Values and Beliefs; Personal Characteristics; Work-Life Balance; Personal Development and Career; Education Industry; Boston
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Simons, Robert, and Shirley Sun. "James Bryant Conant: Changing the World." Harvard Business School Case 121-068, March 2021. (Revised June 2022.)
  • August 2005 (Revised October 2005)
  • Case

Bill Belichick and the New England Patriots (A)

By: John R. Wells and Travis Haglock
What happens when an MBA buys a football team and hires a bunch of MBAs and a coach with an economics degree to run it? In this case, a historic three Super Bowls in five years. The end run Bob Kraft (HBS '65) used to acquire the New England Patriots. Why Kraft ignored... View Details
Keywords: Strategy; Management Style; Motivation and Incentives; Leading Change; Management Practices and Processes; Leadership Style; Sports; Management Teams; Sports Industry; United States
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Wells, John R., and Travis Haglock. "Bill Belichick and the New England Patriots (A)." Harvard Business School Case 706-413, August 2005. (Revised October 2005.)
  • January 2022 (Revised July 2022)
  • Case

Leonard Bernstein: Changing the World

By: Robert Simons and Shirley Sun
This case traces the rise of Leonard Bernstein from a middle-class family in Boston to the conductor of the New York Philharmonic Orchestra. The case describes how he studied music intensely as a young man and developed mentors to open doors for him. As his fame grew,... View Details
Keywords: Impact; Personal Development and Career; Music Industry; Entertainment and Recreation Industry
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Simons, Robert, and Shirley Sun. "Leonard Bernstein: Changing the World." Harvard Business School Case 122-056, January 2022. (Revised July 2022.)
  • February 2001 (Revised November 2009)
  • Case

Amazon.com (D)

By: Jeffrey F. Rayport, Dickson Louie and William A. Sahlman
At the end of 1999, Amazon.com founder and CEO Jeff Bezos--just named Time Magazine's Man of the Year--ponders the next moves for his company. Having expanded into numerous categories in 1999, ranging from Z-shops to Auctions to E-cards as well as increasing the number... View Details
Keywords: Growth and Development Strategy; Organizational Change and Adaptation; Competitive Advantage; Expansion; Online Technology; Retail Industry
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Rayport, Jeffrey F., Dickson Louie, and William A. Sahlman. "Amazon.com (D)." Harvard Business School Case 901-022, February 2001. (Revised November 2009.)
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