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- All HBS Web
(4,868)
- People (27)
- News (1,164)
- Research (2,765)
- Events (13)
- Multimedia (11)
- Faculty Publications (1,513)
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- 15 Dec 2017
- News
Forget Net Neutrality
- 28 Feb 2022
- News
How Racial Bias Taints Customer Service: Evidence from 6,000 Hotels
- 01 Dec 2017
- News
2017 in Finance: Helping Consumers Improve Their Financial Life
Large consumer banks have historically collected a lot of data on their customers, which they have used to sell standardized products. Increasingly, however, we have seen new entrants using customer data to help the consumer and provide... View Details
- 18 Jun 2015
- News
Three Bright Lights in American Infrastructure
- 21 Aug 2018
- News
The Business Shelf: Driving Digital Strategy
- 19 Feb 2021
- News
Was a three-week trip to New Orleans for work or vacation? Both.
- 16 Nov 2010
- News
Seasonal prices are boosting retail sales
- 30 Jan 2019
- News
Small-business banking is about to get a whole lot better
- 07 Aug 2017
- News
China's Spicy Hotpot Billionaire Is Ready to Take on the World
- 02 Mar 2011
- News
A Disruptive Solution for Health Care
- 20 Dec 2018
- News
Consumer Rating Algorithms Score Big with Businesses, Governments
- 08 Dec 2016
- News
A Simple Way to Measure Health Care Outcomes
- 15 Jul 2022
- News
How Fintech Can Deliver on Its Social Impact Promises
- 05 May 2016
- News