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  • 30 Jan 2020
  • Research & Ideas

The Upside of Highlighting a Product's Downsides

learned that its 20 percent interest rate was higher than average and that the card didn’t provide travel insurance. [div class=infogram-embed data-id=_/prRmhGSXiSbMwOabP4CL][/div] After qualified customers View Details
Keywords: by Danielle Kost
  • 17 Nov 2009
  • First Look

First Look: Nov. 17

similar to that of strategy. We present a conceptual framework to separate and relate business model and strategy. Business model, we argue, is a reflection of the firm's... View Details
Keywords: Martha Lagace
  • 24 Apr 2012
  • First Look

First Look: April 24

to large exogenous sources of non-systematic income risk? We use a series of randomized field experiments in rural India to test the importance of price and non-price factors in the adoption of an innovative rainfall View Details
Keywords: Carmen Nobel
  • 20 Jan 2016
  • Research & Ideas

Maybe Uber isn't God's Gift to Mankind

If the driver has an accident during this between-ride time, both the TNC and the driver’s personal insurance carrier would typically deny the claim. “In fact,” Edelman writes,... View Details
Keywords: by Carmen Nobel; Insurance; Insurance
  • 08 Aug 2005
  • Research & Ideas

A Balanced Scorecard Approach To Measure Customer Profitability

The Balanced Scorecard introduced customer metrics into performance management systems. Scorecards feature all manner of wonderful objectives relating to the customer value proposition and customer outcome... View Details
Keywords: by Robert S. Kaplan
  • 20 Dec 2016
  • First Look

December 20, 2016

group behavior or evolutionary processes and can uniquely reveal non-linear dynamics and emergence—the process whereby local interactions aggregate into often surprising collective phenomena, such as spatial... View Details
Keywords: Carmen Nobel
  • 29 Nov 2017
  • Research & Ideas

How to Succeed in Business (According to a 15th Century Trade Merchant)

education inadequate, ill-organised, arbitrary and useless,” he wrote in the book’s opening pages. “...[I]t pained me that this useful and necessary activity [trade] had fallen... View Details
Keywords: by Julia Hanna
  • 23 Nov 2009
  • Research & Ideas

Management’s Role in Reforming Health Care

insurance reform, payment reform, and reform of our delivery system. For me, these are three separate but related conversations, clearly not independent of each other. Most of... View Details
Keywords: by Martha Lagace; Health
  • 27 Oct 2009
  • First Look

First Look: October 27

and affiliated physicians. Over the last two decades, through a combination of active legal defense and medical error prevention, the RMF has successfully controlled the... View Details
Keywords: Martha Lagace
  • 22 Apr 2014
  • First Look

First Look: April 22

  Publications August 2013 Modernizing Insurance Regulation Comparative Regulation of Market Intermediaries: Insights from the Indian Life Insurance Market By: Anagol, Santosh, Shawn A. Cole, View Details
Keywords: Sean Silverthorne
  • 20 Sep 2016
  • First Look

September 20, 2016

(Parliament) called for reforms to limit the activities of corporate pyramids. Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/716060-PDF-ENG Harvard Business School Case 416-003 Big Spaceship: The Evolving Agency This case... View Details
Keywords: Sean Silverthorne
  • 23 Jan 2020
  • Research & Ideas

Businesses Need a 'Catalyst' to Make CSR Practices Stick

buy,” Kaplan says. They can then start assembling the other elements of the ecosystem—for example, farmers, feed and irrigation companies, local banks and insurance companies,... View Details
Keywords: by Michael Blanding
  • 08 Nov 2016
  • First Look

November 8, 2016

consulting, technology, and outsourcing company. This case describes the human resources and related activities necessary to deliver services to... View Details
Keywords: Sean Silverthorne
  • 02 Aug 2011
  • First Look

First Look: August 2

fictional three-party negotiation between a primary insurer and two reinsurers. It is appropriate for use in a wide variety of courses, including Financial Institutions, Negotiations, View Details
Keywords: Sean Silverthorne
  • 14 Nov 2007
  • First Look

First Look: November 14, 2007

along with a camera and other features. By September 2007, just 74 days after the June launch of the iPhone, Apple and its mobile carrier partner AT&T Mobility had sold one... View Details
Keywords: Martha Lagace
  • September 2007 (Revised April 2009)
  • Case

Norway Sells Wal-Mart

By: Robert C. Pozen and Aldo Sesia
In June 2006, Norway's Pension Fund decided to divest its position in Wal-Mart Stores, Inc. after an investigation by the Fund's Ethics Council. According to a spokesperson of Norway's Finance Ministry, "The recommendation to exclude Wal-Mart cites serious and... View Details
Keywords: Decisions; Ethics; Insurance; Investment Activism; Investment Funds; Government and Politics; Rights; Problems and Challenges; Labor and Management Relations; Power and Influence; Retail Industry; Norway
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  • 29 Jun 2015
  • HBS Case

Consumer-centered Health Care Depends on Accessible Medical Records

Platform, a cloud-based infrastructure that supports the secure collection of information related to health and lifestyle, allowing hospitals and care providers to integrate... View Details
Keywords: by Dina Gerdeman; Health; Technology
  • 17 Jun 2014
  • First Look

First Look: June 17

http://pubsonline.informs.org/doi/abs/10.1287/mnsc.2013.1825 August 2013 Academy of Management Journal Relational Pluralism Within and Between Organizations By: Shipilov, Andrew, Ranjay Gulati, Martin... View Details
Keywords: Sean Silverthorne
  • 23 Feb 2010
  • First Look

First Look: Feb. 23

individual and community perspectives as they relate to knowledge creation, reuse, and recombination for innovation. Download the paper:... View Details
Keywords: Martha Lagace
  • 18 Aug 2014
  • Research & Ideas

Have a Better Idea To Improve Health Care?

qualify, innovations must be deployed actively in at least one setting, and applicants must be able to show credible evidence that the idea is valuable. Otherwise, the sky's the limit. "I really want to... View Details
Keywords: by Carmen Nobel; Health

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