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  • All HBS Web  (182)
    • News  (33)
    • Research  (137)
  • Faculty Publications  (42)

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  • All HBS Web  (182)
    • News  (33)
    • Research  (137)
  • Faculty Publications  (42)
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  • Research Summary

Overview

Over the last decade, technology companies like Amazon, Google, and Netflix have pioneered data-driven research and development processes centered on massive experimentation. However, as companies increase the breadth and scale of their experiments to millions of... View Details
  • 23 Jun 2009
  • First Look

First Look: June 23

Principles that Matter: Sustaining Software Innovation from the Client to the Web Author:Marco Iansiti Abstract Economic analysis often reviews the role of principles—such as respect for intellectual property rights—in driving innovation. Given the interdependent... View Details
Keywords: Martha Lagace
  • October 2023
  • Case

CornerUp: Digitizing the Corner Store

By: Álvaro Rodríguez Arregui, Stacy Straaberg and Diego Zainos De La Sota Riva
In July 2023, Jason Diaz, co-founder and CEO of CornerUp, assessed the progress of his business-to-business e-procurement software application (app) startup, founded in January 2022. CornerUp began as a fast-moving consumer packaged goods (FMCG) distributor in New York... View Details
Keywords: Business Growth and Maturation; Business Startups; Small Business; Transition; Decisions; Social Entrepreneurship; Geographic Location; Disruptive Innovation; Market Participation; Digital Platforms; Trust; Business Strategy; Expansion; Information Infrastructure; Internet and the Web; Technology Adoption; Value Creation; Technology Industry; United States
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Rodríguez Arregui, Álvaro, Stacy Straaberg, and Diego Zainos De La Sota Riva. "CornerUp: Digitizing the Corner Store." Harvard Business School Case 824-005, October 2023.
  • 23 Apr 2013
  • First Look

First Look: April 23

and informally ensure its members embrace proper business standards? Relying on his faculty experience, Michel Anteby takes readers inside the School to draw vivid parallels between the socialization of faculty and of students. In an era... View Details
Keywords: Sean Silverthorne
  • 14 May 2018
  • Research & Ideas

Amazon vs. Whole Foods: When Cultures Collide

other hand, always prided itself on its personal touch, empowering individual stores—even individual employees—to make decisions about products that emphasize high quality, healthy, and local foods. That decentralization, however, caused enormous View Details
Keywords: by Michael Blanding; Food & Beverage
  • 07 Apr 2021
  • Research & Ideas

How Teams Work: Lessons from the Pandemic

hold practical implications for managers struggling with low engagement and inefficiency amid a lack of face time and continued pandemic stress. “One of the big insights from our work has been that, just because you went to the meeting... View Details
Keywords: by Kristen Senz
  • 29 Jan 2008
  • First Look

First Look: January 29, 2008

to receive favorable loan terms. First, bank relationships formed through repeated transactions reduce inefficiencies from information asymmetry between the lender and the leveraged buyout firm. Second,... View Details
Keywords: Martha Lagace
  • 30 Nov 2015
  • Research & Ideas

Donors Are Turned Off by Overhead Costs. Here’s What Charities Can Do

high overhead was a sign of inefficiency or even corruption? Or were they simply averse to the notion that their own donation might go toward overhead? To find out, the researchers tested whether participants would be more likely to... View Details
Keywords: by Carmen Nobel
  • 24 Feb 2009
  • First Look

First Look: February 24, 2009

would have far reaching consequences. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=209060   PublicationsInstructor's Manual to Accompany Corporate Information Strategy and Management: Text and Cases.... View Details
Keywords: Martha Lagace
  • 17 Aug 2021
  • Op-Ed

Dispensing Justice: The Case for Legalizing Cannabis Nationally

deductions or credits. "Banks are extremely chary about extending capital to them. Even if they do, banks charge cannabis firms hefty fees." These inefficiencies are compounded by a dearth of capital. Banks face a severe... View Details
Keywords: by Ashish Nanda and Tabatha Robinson
  • 07 Jun 2004
  • Research & Ideas

What Drives Supply Chain Behavior?

forecasts as well as decisions about inventory. In this interview with HBS Working Knowledge, Oliva and Watson say a key to understanding and avoiding supply chain inefficiency may be a better understanding of the behavioral side of the... View Details
Keywords: by Sarah Jane Johnston
  • 31 Aug 2010
  • First Look

First Look: August 31

interactions reduce inefficiencies from information asymmetry. Second, banks price loans to cross-sell other fee business. These effects are additive. A one standard deviation increase in both bank... View Details
Keywords: Sean Silverthorne
  • 31 Jul 2018
  • First Look

New Research and Ideas, July 31, 2018

largest insurance program. To meet this target, the government will rely on technology to effectively scale services, monitor quality, and ensure accountability. While India has seen great strides in informational technology development... View Details
Keywords: Dina Gerdeman
  • 15 Dec 2009
  • First Look

First Look: Dec. 15, 2009

in terms of what information to record? We find that firms benefit more from a knowledge system when they are larger, face the same issues more frequently, have higher turnover, and face problems about which there is less general... View Details
Keywords: Martha Lagace
  • 02 May 2022
  • What Do You Think?

Can the Case Method Survive Another Hundred Years?

The primary pedagogical rap on it is that it is an inefficient way to teach some things. This is particularly true, the argument goes, if concepts or quantitative techniques are the subject of the day. Why not instead employ an expert to... View Details
Keywords: by James Heskett; Education
  • 20 Jul 2021
  • Research & Ideas

Bankruptcy Spells Death for Too Many Businesses

information from Bankruptcydata.com, Bloomberg Law, Moody’s Investors Service, and the Federal Reserve Bank of St. Louis, Antill studied 503 nonfinancial companies, each carrying more than $50 million in debt at the time of default... View Details
Keywords: by Rachel Layne
  • 09 Jan 2006
  • Research & Ideas

When Benchmarks Don’t Work

customer order, or processing the same type of paycheck or benefit claim across multiple companies. But benchmarking is not informative when it is used to compare fundamentally different processes or products. For example, knowing that a... View Details
Keywords: by Robert S. Kaplan; Service
  • 12 Oct 1999
  • Research & Ideas

Porter’s Perspective: Competing in the Global Economy

matter? A: Absolutely. It's a very interesting paradox. In a global economy where it's easy to move goods and information around the world, these things become givens available to any enterprise. As a result, they are no longer a source... View Details
Keywords: Re: Michael E. Porter
  • 04 Dec 2012
  • First Look

First Look: December 4

resulting endogenous scarcity of informed investors exacerbates primary market collapses in bad times. Inefficiency arises because informed investors are a public good from the... View Details
Keywords: Carmen Nobel
  • 30 Aug 2004
  • Research & Ideas

Real Estate: The Most Imperfect Asset

brought greater transparency and more discipline and efficiency to an undisciplined, inefficient market. Unfortunately, there's no doubt that more and better information means it will be harder to be the... View Details
Keywords: by Sarah Jane Johnston; Construction; Real Estate
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