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  • 30 Apr 2019
  • First Look

New Research and Ideas, April 30, 2019

more important than when information is monopolized by the government. If not constrained, government’s monopoly control of information, combined with its incentives to shape support for its policies, may at... View Details
Keywords: Dina Gerdeman
  • 03 Feb 2016
  • Research & Ideas

The State of Customer Service Leadership

just a US phenomenon. The proportion of jobs devoted to services has shown gains in both more and less developed economies for decades. We found that the US does not have a monopoly on great service leaders or best practices in service... View Details
Keywords: by Jim Aisner; Retail
  • 03 Oct 2017
  • First Look

First Look at Research and Ideas, October 3, 2017

industries. Extreme Teaming provides new insights into the world of complex, cross-industry projects and the ways they must be managed. The authors analyze contemporary cases that expose the complex demands of cross-boundary collaboration on management and View Details
Keywords: by Sean Silverthorne
  • 18 Feb 2009
  • First Look

First Look: February 18, 2009

amount of waste generated to improve the efficiency of the by-product process. In addition to the managerial implications, this analysis can inform policy as we show that increasing disposal cost decreases the size of the primary market... View Details
Keywords: Martha Lagace
  • 21 Jun 2011
  • First Look

First Look: June 21

process by getting in the way of Schumpeter's "creative destruction." Read the journal: http://symposium.cshlp.org/content/74 Too Big to Live: Why We Must Stamp Out State Monopoly Capitalism Authors: Niall Ferguson Publication:... View Details
Keywords: Sean Silverthorne
  • 26 Apr 2011
  • Op-Ed

HBS Faculty Comment on Environmental Issues for Earth Day

work together to create all aspects of the urban environment. Also necessary are new systems and processes for helping cities operate efficiently and effectively, including the use of new information and communication technologies already... View Details
Keywords: by Staff; Energy; Utilities
  • 03 Dec 2001
  • What Do You Think?

What Happens When the Sumo Master Learns Judo?

is happening is business as usual. Microsoft is facing a race with time and the markets to re-deploy monopoly profits from a waning desktop opportunity in order to become more competitive with sumos in other parts of the View Details
Keywords: by James Heskett
  • September 2001
  • Background Note

Note on Application of the Antitrust Laws to the New Economy: An Analysis of United States v. Microsoft Corporation

Analyzes the 1991 decision of the U.S. Court of Appeals for the District of Columbia Circuit in the seminal New Economy antitrust case United States vs. Microsoft Corp., 253 F.3rd 34 (D.C. Cir. 2001), which arose out of Microsoft's efforts to promote Internet Explorer... View Details
Keywords: Lawsuits and Litigation; Software; Intellectual Property; Monopoly; Laws and Statutes; Information Technology Industry; District of Columbia
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  • 2010
  • Working Paper

Mixed Source

By: Ramon Casadesus-Masanell and Gaston Llanes
We study competitive interaction between a profit-maximizing firm that sells software and complementary services and a free open source competitor. We examine the firm's choice of business model between the proprietary model (where all software modules are... View Details
Keywords: Business Model; Duopoly and Oligopoly; Monopoly; Open Source Distribution; Quality; Competition; Information Technology Industry
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  • 13 Jul 2009
  • Research & Ideas

Diagnosing the Public Health Care Alternative

the monopoly power of Medicare and Medicaid enable them to underpay providers by an estimated $90 billion, sums made up by private insurers. But if the market were entirely composed of public insurers, who would take up the slack? The... View Details
Keywords: by Staff; Health
  • July 2017
  • Teaching Plan

'Clarín Lies!': Bias, Post-Truth, and Populism in Argentina's Media War

By: Rafael Di Tella and Sarah McAra
Teaching Note for HBS No. 718-008. View Details
Keywords: Media Regulation; Media; Government and Politics; Policy; Newspapers; Government Legislation; Business and Government Relations; Risk and Uncertainty; Monopoly; Journalism and News Industry; Media and Broadcasting Industry; Argentina
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  • October 1990 (Revised March 1993)
  • Background Note

Note on Cable Television Regulation

By: Willis M. Emmons III
Examines the evolution of the U.S. cable television industry since its inception in the early 1950s. Particular emphasis is given to the roles played by technology, consumer demand, and regulation at both the local and federal level. Designed to facilitate a conceptual... View Details
Keywords: Information Technology; Demand and Consumers; Government Legislation; Business Growth and Maturation; Monopoly; Television Entertainment; Telecommunications Industry; Media and Broadcasting Industry
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  • 13 Dec 2011
  • First Look

First Look: Dec. 13

against foreign monopolies and cartels. In the article we examine how the Norwegian authorities interacted with international cartels and trusts in seven different cases in the interwar period. The study shows that although there was a... View Details
Keywords: Sean Silverthorne
  • 08 Oct 2013
  • First Look

First Look: October 8

chief executive officers (CEOs). Diversity in business is mentioned, along with self-awareness, the acceptance of feedback, and style differences among corporate leaders. Publisher's link: http://hbr.org/2013/10/how-should-your-leaders-behave/ar/1 August 2013 The... View Details
Keywords: Sean Silverthorne
  • 06 Apr 2016
  • Research & Ideas

Should Entrepreneurs Pitch Products or Ideas for Products?

idea because the monopoly surplus is higher than that from a duopoly,” Luo explains. This intuition was originally developed by her colleagues Dennis Yao at Harvard Business School and Jim Anton from Duke University. “This threat is more... View Details
Keywords: by Carmen Nobel; Motion Pictures & Video; Entertainment & Recreation; Banking
  • July 2017 (Revised November 2017)
  • Case

'Clarín Lies!': Bias, Post-Truth, and Populism in Argentina's Media War

By: Rafael Di Tella, Jose Liberti and Sarah McAra
In 2012, Argentine media conglomerate Grupo Clarín and President Cristina Fernández de Kirchner were embroiled in what some called “the mother of all battles.” Grupo Clarín was one of the preeminent media companies in Argentina, with leading newspapers, cable... View Details
Keywords: Media Regulation; Media; Government and Politics; Policy; Newspapers; Government Legislation; Business and Government Relations; Risk and Uncertainty; Monopoly; Journalism and News Industry; Media and Broadcasting Industry; Argentina
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  • May 2020
  • Case

Trust Merchant Bank

By: Ramon Casadesus-Masanell, Pippa Tubman Armerding, Dilyana Karadzhova Botha and Salim Dewji
Trust Merchant Bank (TMB), a leading bank in the Democratic Republic of Congo (DRC), needs to decide whether to enter the soon-to-be-liberalized insurance industry. Since its founding in 2004, TMB has played a pivotal role in reshaping the DRC banking landscape by... View Details
Keywords: Retail Banking; Financial Services; Financial Inclusion; Turnaround; Fintech; Banks and Banking; Financial Condition; Insurance; Corporate Strategy; Expansion; Business Model; Family Business; Entrepreneurship; Information Technology; Monopoly; Banking Industry; Insurance Industry; Africa; Congo, Democratic Republic of the
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  • 04 Mar 2014
  • First Look

First Look: March 4

total consumer traffic for higher revenues derived by exposing consumers to unsolicited products (e.g., advertising). We show that competition between platforms leads to lower equilibrium levels of search diversion relative to a monopoly... View Details
Keywords: Sean Silverthorne
  • 05 Jun 2019
  • Research & Ideas

If Your Customers Don't Care What You Charge, What Should You Charge?

market power dynamics, MacKay says. Market power, which is sometimes referred to as monopoly power, refers to the ability of a firm to charge a price above the level that would prevail under normal competition. The researchers argue that... View Details
Keywords: by Kristen Senz; Energy
  • 15 May 2012
  • First Look

First Look: May 15

people, and activities across numerous self-governing enterprises in ways that are advantageous for the group as well as for the designer's own firm or community. Download the paper: http://www.hbs.edu/research/pdf/12-100.pdf Platform Competition under Asymmetric View Details
Keywords: Carmen Nobel

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