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- All HBS Web (170)
- Faculty Publications (15)
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- 30 Jan 2020
- Research & Ideas
The Upside of Highlighting a Product's Downsides
more experience with credit cards and thus could use the trade-off information productively. With more data to inform their decisions, these customers went on to spend 19 percent more each month and defect... View Details
Keywords: by Danielle Kost
- 30 Mar 2020
- Research & Ideas
The New Rules for Remote Work: Pandemic Edition
with staff and more meeting-based communication may be necessary now, particularly in the early days of adjusting to the remote work world. Research shows that informal conversation benefits remote employees, so she advises managers to... View Details
Keywords: by Dina Gerdeman
- 06 Jan 2011
- What Do You Think?
How Should Management Deal With “Anonymous”?
organizations that don't already have them. But let's assume that such plans only deter the amateurs and criminals for fleeting periods of time and that in fact it becomes impossible to hide or otherwise keep View Details
Keywords: by James L. Heskett
- 08 Sep 2020
- Sharpening Your Skills
Capitalism Works Better When I Can See What You're Doing
Internal and External Responsibility Initiatives Influences Consumer ChoiceThree studies examined how firms can use transparency into social and environmental responsibility initiatives to differentiate themselves in the consumer market. Complex DisclosureCompanies... View Details
Keywords: by Sean Silverthorne
- 14 Dec 2015
- Research & Ideas
Airbnb Hosts Discriminate Against African-American Guests
scientists to create a tool that does just that. The plugin modifies Chrome to hide the name and face of guests requesting to stay with Airbnb hosts. “Debias Yourself” is a downloadable browser plugin that lets an Airbnb host view a... View Details
- 02 Feb 2016
- First Look
February 2, 2016
for rigorous accounting research. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=50473 forthcoming Proceedings of the National Academy of Sciences of the United States of America Hiding Personal View Details
Keywords: Sean Silverthorne
- 24 Oct 2005
- Research & Ideas
Building an IT Governance Committee
a peer at the senior management and board level. The expert's job is to challenge entrenched in-house thinking. He or she should not think ill of technology-averse cultures and must be a skilled communicator who does not hide behind... View Details
Keywords: by Richard Nolan & Warren McFarlan
- 10 Jan 2018
- Research & Ideas
Working for a Shamed Company Can Hurt Your Future Compensation
compensation discount is driven by a lack of information in the marketplace. Since hiring companies have little to go on outside a CV, they may not want to take the risk of hiring someone associated with a tarnished firm. “They may say,... View Details
- 04 Jun 2014
- What Do You Think?
Does Internet Technology Threaten Brand Loyalty?
has to be a mistake to carry over uncritically to the management of information those concepts that have proven so useful during the centuries when things were the dominant resources.... These concepts include the notion of View Details
- 30 Dec 2013
- Research & Ideas
Most Popular Articles of 2013
Cuddy, operating a relatively large device inspires more assertive behavior than working on a small one. Hiding From Managers Can Increase Your Productivity Ethan S. Bernstein explains why decreasing workplace transparency can increase... View Details
Keywords: by Staff
- 16 Sep 2013
- Research & Ideas
Earnings Calls That Get Lost in Translation
consideration to how they deliver important information during earnings calls. Between The Lines The research team studied 11,436 conference call transcripts by 4,540 firms based in 41 different countries outside the United States between... View Details
Keywords: by Dina Gerdeman
- 05 Sep 2000
- Research & Ideas
Building Bridges Between Education and Business
Argentine branch of BankBoston Corporation. At the same time, Sacerdote said, many companies want to hide certain information from the authorities. These barriers make it all the more important, he... View Details
Keywords: by Martha Lagace
- 05 May 2011
- Research & Ideas
How ‘Political Voice’ Empowers the Powerless
hard to hide a dead body.") And neither gender-neutral crimes (such as robberies or arson), nor crimes in which the victims were identified as male, showed any notable increase. So the observed increase was likely caused by a greater... View Details
Keywords: by Maggie Starvish
- 31 Oct 2017
- Op-Ed
Op-Ed: In Tackling #MeToo, Don’t Ignore Micro-Insults That Harm Women’s Careers
share useful information in informal settings. One of the ways people who are in the numerical minority (I call them O’s) get accepted into groups of otherwise all X’s is to be seen as “having a good sense... View Details
Keywords: by Rosabeth Moss Kanter
- 03 Jan 2018
- Sharpening Your Skills
5 Career-Related New Year’s Resolutions (and 5 Tips for Keeping Them)
ask follow-up questions tend to land better jobs than people who don’t. (That goes for landing second dates, too.) ”Compared to those who do not ask many questions, people who do are better liked and learn more information from their... View Details
Keywords: by Carmen Nobel
- 13 Dec 2004
- Research & Ideas
Sharing News That Might Be Bad
This scenario, inspired by a Harvard Business School case, may ring familiar. It raises an increasingly prevalent, and difficult, management issue: how much information to share and when to share it. You look up to find the concerned face... View Details
Keywords: by Paul Michelman
- 12 Jul 2004
- Research & Ideas
Michael Porter’s Prescription For the High Cost of Health Care
participants get from price discrimination—even for those firms that currently get the biggest discounts. [ ] Simplified Billing. A fundamental function of pricing is to convey information to consumers and competitors. Current billing... View Details
- 28 Feb 2005
- Research & Ideas
Amazon, eBay and the Bidding Wars
sniping worth the risk of not getting your bid in? There are lots of reasons it might be. The easiest case to think about is of a bidder who has some expert information about the item being sold, information... View Details
- 30 Oct 2018
- First Look
New Research and Ideas, October 30, 2018
Amit Seru Abstract—We examine whether firms have an informational advantage in selecting arbitrators in consumer arbitration as well as the impact of the arbitrator selection process on outcomes. We collect data containing roughly 9,000... View Details
Keywords: Dina Gerdeman
- 13 Oct 2015
- First Look
October 13, 2015
choice options, but not more confident about the choice after "sleeping on" a subjective decision. We discuss how the valence of recalled choice set information may be important in understanding the effects of sleep on... View Details