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  • December 1987 (Revised January 1988)
  • Background Note

Managing Information Technology: Telecommunications and Computer Networks

By: Lynda M. Applegate
Keywords: Information Technology; Management; Information Infrastructure
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Applegate, Lynda M. "Managing Information Technology: Telecommunications and Computer Networks." Harvard Business School Background Note 188-033, December 1987. (Revised January 1988.)
  • October 2007
  • Module Note

Managing in the Information Age Module Note for Students: Function IT

Introduces students to the concepts covered in the Managing in the Information Age module on Function IT. View Details
Keywords: Information Management; Information Technology
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McAfee, Andrew P. "Managing in the Information Age Module Note for Students: Function IT." Harvard Business School Module Note 608-077, October 2007.
  • January 1989
  • Background Note

Managing Information Technology: Computer Systems and Components

By: James I. Cash Jr. and Thomas H. Davenport
Keywords: Management; Information Technology; Information Infrastructure
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Cash, James I., Jr., and Thomas H. Davenport. "Managing Information Technology: Computer Systems and Components." Harvard Business School Background Note 189-130, January 1989.
  • January–February 1994
  • Article

Managing Innovation in the Information Age

By: Rebecca M. Henderson
Keywords: Management; Innovation and Invention; Information
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Henderson, Rebecca M. "Managing Innovation in the Information Age." Harvard Business Review 72, no. 1 (January–February 1994): 100–106.
  • February 1996
  • Case

TRW's Information Services Division: Strategic Human Resource Management

By: Michael Beer and Gregory C. Rogers
Looks at a change effort initiated by a human resources manager within a division of TRW. The effort utilizes a change process to try to deal with some of the division's issues around organizational effectiveness, especially that of a long-term strategy. In so doing,... View Details
Keywords: Human Resources; Change Management; Organizational Change and Adaptation; Managerial Roles; Strategy; Problems and Challenges
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Beer, Michael, and Gregory C. Rogers. "TRW's Information Services Division: Strategic Human Resource Management." Harvard Business School Case 496-003, February 1996.
  • 17 Apr 2008
  • Working Paper Summaries

Diffusing Management Practices within the Firm: The Role of Information Provision

Keywords: by Michael J. Lenox & Michael W. Toffel; Technology
  • 1999
  • Book

Corporate Information Systems Management: The Challenge of Managing in an Information Age

By: L. M. Applegate, F. W. McFarlan and J. L. McKenney
Keywords: Information Management
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Applegate, L. M., F. W. McFarlan, and J. L. McKenney. Corporate Information Systems Management: The Challenge of Managing in an Information Age. 5th ed. Homewood, IL: Irwin/McGraw-Hill, 1999.
  • May 2017
  • Article

Experimental Evidence of Pooling Outcomes Under Information Asymmetry

By: William Schmidt and Ryan W. Buell
Operational decisions under information asymmetry can signal a firm's prospects to less-informed parties, such as investors, customers, competitors, and regulators. Consequently, managers in these settings often face a tradeoff between making an optimal decision and... View Details
Keywords: Behavioral Decision Research; Information Asymmetry; Signaling; Decision Choices and Conditions; Alignment
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Schmidt, William, and Ryan W. Buell. "Experimental Evidence of Pooling Outcomes Under Information Asymmetry." Management Science 63, no. 5 (May 2017): 1586–1605.
  • April 1987 (Revised January 1988)
  • Background Note

Managing Information Technology: IT Organization and Leadership

By: Lynda M. Applegate
Keywords: Information Technology; Management; Infrastructure; Leadership
Citation
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Applegate, Lynda M. "Managing Information Technology: IT Organization and Leadership." Harvard Business School Background Note 187-150, April 1987. (Revised January 1988.)
  • Research Summary

International Comparison of the Management of Information Technology

Having set out to compare Western and Japanese IT-management practices, we were startled to discover that Japanese companies rarely experience the IT problems so common in the United States and Europe. In this project, we seek to further explore the five principles of... View Details
  • October 2018 (Revised August 2019)
  • Module Note

Supply Chain Management

By: Willy C. Shih
This note on supply chain management provides background for the seven class supply chain module in the Technology & Operations Management required curriculum course taught at the Harvard Business School. This module includes four broad topics: sourcing and supply... View Details
Keywords: Supply Chain Information; Supply & Demand; Supply Chain Industries; Supply Chain Management; Supply Chain; Manufacturing Industry; Consumer Products Industry; Food and Beverage Industry; Service Industry; United States; Asia; Europe; Japan; China
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Shih, Willy C. "Supply Chain Management." Harvard Business School Module Note 619-023, October 2018. (Revised August 2019.)
  • July 2008
  • Exercise

Information Use by Managers in Decision Making: A Team Exercise

By: Amy C. Edmondson and Ann Cullen
The purpose of this exercise is to explore the challenges of information collection and analysis. Students will, experientially, gain insights into how information is used and be exposed to a framework for identifying and evaluating information. In addition, the... View Details
Keywords: Competency and Skills; Decision Making; Knowledge Use and Leverage; Managerial Roles; Business Processes; Groups and Teams
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Edmondson, Amy C., and Ann Cullen. "Information Use by Managers in Decision Making: A Team Exercise." Harvard Business School Exercise 609-027, July 2008.
  • May 1990 (Revised September 1994)
  • Background Note

Note on Financial Reporting Strategy and Analysis When Managers Have Proprietary Information

By: Krishna G. Palepu
Provides a framework that helps explain these real-world observations about accounting and financial statement analysis. When managers have superior information on firms' strategies, and when investors suspect that managers have incentives not to fully disclose this... View Details
Keywords: Financial Reporting; Strategy; Knowledge Management
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Palepu, Krishna G. "Note on Financial Reporting Strategy and Analysis When Managers Have Proprietary Information." Harvard Business School Background Note 190-188, May 1990. (Revised September 1994.)
  • July 1994 (Revised January 1996)
  • Case

Managing in an Information Age: Overview and Syllabus

By: Lynda M. Applegate
Keywords: Management; Information Management
Citation
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Applegate, Lynda M. "Managing in an Information Age: Overview and Syllabus." Harvard Business School Case 195-044, July 1994. (Revised January 1996.)
  • March 1987
  • Background Note

How Information Technology Is Changing Management Control Systems

By: William J. Bruns Jr.
Keywords: Information Technology; Change; Management Systems
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Bruns, William J., Jr. "How Information Technology Is Changing Management Control Systems." Harvard Business School Background Note 187-139, March 1987.
  • October 2007
  • Module Note

Managing in the Information Age Module Note for Students: Network IT

Introduces students to the concepts covered in the Managing in the Information Age module on Network IT. View Details
Keywords: Information Management; Information Technology; Technology Networks
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McAfee, Andrew P. "Managing in the Information Age Module Note for Students: Network IT." Harvard Business School Module Note 608-076, October 2007.
  • 2008
  • Working Paper

Resolving Information Asymmetries in Markets: The Role of Certified Management Programs

By: Michael W. Toffel
Firms and regulators are increasingly relying on voluntary mechanisms to signal and infer quality of difficult-to-observe management practices. Prior evaluations of voluntary management programs have focused on those that lack verification mechanisms and have found... View Details
Keywords: Management Practices and Processes; Information; Standards; Performance Improvement; Programs; Environmental Sustainability; Manufacturing Industry; United States
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Toffel, Michael W. "Resolving Information Asymmetries in Markets: The Role of Certified Management Programs." Harvard Business School Working Paper, No. 07-023, December 2008. (October 2006.)
  • October 2013
  • Article

How Firms Respond to Mandatory Information Disclosure

By: Anil R. Doshi, Glen W.S. Dowell and Michael W. Toffel
Mandatory information disclosure regulations seek to create institutional pressure to spur performance improvement. By examining how organizational characteristics moderate establishments' responses to a prominent environmental information disclosure program, we... View Details
Keywords: Information Disclosure; Institutional Theory; Environmental Strategy; Mandatory Disclosure; Environmental Performance; Information; Corporate Disclosure; Governing Rules, Regulations, and Reforms; Performance Improvement; Environmental Sustainability; Manufacturing Industry; United States
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Doshi, Anil R., Glen W.S. Dowell, and Michael W. Toffel. "How Firms Respond to Mandatory Information Disclosure." Strategic Management Journal 34, no. 10 (October 2013): 1209–1231. (Featured in The Regulatory Review.)
  • 1992
  • Manual

Instructors Manual for Corporate Information Systems Management

By: J. I. Cash Jr.
Keywords: Information Management
Citation
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Cash, J. I., Jr. Instructors Manual for Corporate Information Systems Management. Homewood, IL: Irwin, 1992.
  • March 2004 (Revised July 2004)
  • Case

UCB: Managing Information for Globalization and Innovation (A) (Abridged)

By: F. Warren McFarlan and Brian DeLacey
A medium-size European manufacturer of pharmaceuticals and chemicals faces a number of information strategy issues. The case focuses on the issues of coordinating international IT activities and day-to-day operations as well as balancing the company's IT applications... View Details
Keywords: Innovation and Invention; Information Technology; Operations; System; Corporate Strategy; Investment Portfolio; Globalization; Information Technology Industry; Information Technology Industry; Brussels
Citation
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McFarlan, F. Warren, and Brian DeLacey. "UCB: Managing Information for Globalization and Innovation (A) (Abridged)." Harvard Business School Case 304-096, March 2004. (Revised July 2004.)
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