Publications

December 2000
Teaching Note

Bell Atlantic and the Union City Schools (B): Education Reform in Union City TN

By: Rosabeth M. Kanter and Ellen Pruyne

Teaching Note for (9-399-043). View Details

Keywords: Telecommunications Industry; Telecommunications Industry; New Jersey

November 1988 (Revised January 1992)
Teaching Note

Union Tank Car Co., Teaching Note

By: W. Carl Kester

Keywords: Rail Industry

December 2006 (Revised June 2013)
Teaching Note

Union Corrugating Company (A) and (B)

By: Paul W. Marshall

Teaching Note to 803065 and 804003. View Details

Keywords: Risk Management; Competition; Work-Life Balance; Success; Change Management; Management; Construction Industry; Construction Industry; Construction Industry; Boston; North Carolina

June 2013
Supplement

Union Corrugating Co. (A) (Spreadsheet Supplement)

This is the spreadsheet supplement for HBS Case 803065, containing Exhibit 3 as an Excel document. View Details

January 2011 (Revised July 2011)
Case

Accounting for Catastrophes: BP PLC and Union Carbide Corporation (A)

By: David F. Hawkins

The IASB and FASB propose new contingency loss recognition, measurement, and disclosure rules (A case). The B and C cases apply these proposals to British Petroleum's Mexican Gulf oil spill and Union Carbide's Bhophal gas discharge. View Details

Keywords: Financial Reporting; International Accounting; Trade; International Finance; Standards; Strength and Weakness; Natural Disasters; Crisis Management; Governance Controls; Governing Rules, Regulations, and Reforms; Energy Industry; India

December 1998
Case

Bell Atlantic and the Union City Schools (A): The Intelligent Network

By: Rosabeth M. Kanter and Ellen Pruyne

The first in a five-part series about Bell Atlantic Corp.'s technology-in-education partnership with the Union City, New Jersey school system. Provides an overview of the telecommunications industry in general and Bell Atlantic in particular, with special attention to... View Details

Keywords: Mobile and Wireless Technology; Strategic Planning; Change Management; Leadership Development; Horizontal Integration; Partners and Partnerships; Trends; Education; Technological Innovation; Telecommunications Industry; New Jersey

1994
Other Unpublished Work

Trans Union Corp.: 118 FTC 821

By: Dennis A. Yao

Keywords: Financial Services Industry

September 1988 (Revised June 1990)
Case

Cummins Engine Co. in the Soviet Union

By: David B. Yoffie

Keywords: Business and Government Relations; Ethics; Industrial Products Industry; Soviet Union

Find at Harvard

January 1999 (Revised March 2001)
Case

Bell Atlantic and the Union City Schools (C2): Project Explore

By: Rosabeth M. Kanter and Ellen Pruyne

The fourth in a five-part series about Bell Atlantic Corp.'s technology-in-education partnership with the Union City, New Jersey school system. Describes Bell Atlantic's planning, implementing, supporting, and assessing elements of the partnership, with special... View Details

Keywords: Education; Technology Adoption; Strategic Planning; Partners and Partnerships; Projects; Telecommunications Industry; Telecommunications Industry; New Jersey

January 1999
Case

Bell Atlantic and the Union City Schools (D): Results and Replication

By: Rosabeth M. Kanter and Ellen Pruyne

The last in a five-part series about Bell Atlantic Corp.'s technology-in-education partnership with the Union City, New Jersey school system. Reviews the various outcomes of the partnership called Project Explore, from the perspective of Bell Atlantic managers and... View Details

Keywords: Mobile and Wireless Technology; Strategic Planning; Change Management; Leadership Development; Outcome or Result; Horizontal Integration; Partners and Partnerships; Trends; Education; Technological Innovation; Telecommunications Industry; Telecommunications Industry; New Jersey

04 Apr 2023
Blog Post

African American Student Union Spotlight on Tech

The HBS African American Student Union (AASU) strives to be an extended family for its members from the moment they decide to attend HBS, through the transition to second year, and beyond graduation. Here we profile two AASU members who... View Details

2023
Working Paper

The Impact of Unionization on Consumer Perceptions of Service Quality: Evidence from Starbucks

By: Isamar Troncoso, Minkyung Kim, Ishita Chakraborty and SooHyun Kim

The US has seen a rise in union movements, but their effects on service industry marketing outcomes like customer satisfaction and perceptions of service quality remain understudied. In this paper, we empirically study the impact on customer satisfaction and... View Details

Keywords: Labor Unions; Customer Satisfaction; Perception; Public Opinion; Employees; Food and Beverage Industry

SSRN

19 Feb 2025
Blog Post

Meet the HBS African American Student Union Leadership

Founded in 1968 by five Black students at Harvard Business School, the African American Student Union (AASU) is a vibrant and inclusive community for all Black students at HBS, embracing diverse backgrounds, intersectionalities, family... View Details

January 2008 (Revised April 2008)
Teaching Note

First Union Corporation (A): Future Bank (TN)

By: Frances X. Frei

Teaching Note for [602013]. View Details

Keywords: Banks and Banking; Banking Industry