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- Faculty Publications (14)
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- 12 Oct 1999
- Research & Ideas
Confronting the Challenges that Face Bricks-and-Mortar Stores
reported that impulse purchases were down by just 5% when customers shopped on-line. About the same amount of perishable products were purchased per order on-line as in the physical store. Lesson 7: Coordinate All Technologies That Touch... View Details
- 22 Feb 2016
- Research & Ideas
The ‘Mother of Fair Trade’ was an Unabashed Price Protectionist
federal laws to monitor competitive practices. Ultimately, her vision for American capitalism bridged a populist preference for proprietary ownership and a progressive impulse toward the modern regulatory state.” Currently, Sawyer is... View Details
- 15 Sep 2003
- Research & Ideas
The Lessons of New-Market Disruption
CMOS (complementary metal-oxide semiconductor), was aimed at simplifying multicomponent test systems. Typically, silicon wafers moving through production are fed into the test system, which sends electrical impulses into each wafer and... View Details
- 23 Jan 2012
- Research & Ideas
Break Your Addiction to Service Heroes
that makes you decide to take your business elsewhere. Q: Early on in Uncommon Service you assert that humans are born with an innate desire to serve. Could you elaborate? A: Morriss: Some of the research we looked at documents this View Details
- 11 Jan 2016
- Research & Ideas
Is Group Loyalty a Force for Good or Evil?
be a better person. Max disagreed, suggesting instead that loyalty has a dark side, since it causes people to make bad decisions.” In Hildreth’s view, a strong sense of loyalty within individuals makes them more ethical, by sparking more noble View Details
Keywords: by Michael Blanding
- 10 Mar 2015
- Research & Ideas
The Surprising Winners and Losers in the Retail Revolution
provides a wide array of in-aisle treats and accessories to drive impulse purchases. At the same time, they've maintained a strategy of exclusivity with pet food so that they are not stocking all of the same items that Walmart and the... View Details
- 13 Nov 2012
- First Look
First Look: November 13
F. Ward, and Michael I. Norton Publication:Journal of Experimental Psychology: General (forthcoming) Abstract When people are the victims of greed or recipients of generosity, their first impulse is often to pay back that behavior in... View Details
Keywords: Sean Silverthorne
- 22 Jun 2021
- Research & Ideas
The COVID-19 Mutiny: When Teams Leave and Take Their Clients
remember that: It’s not a fire sale. Don’t let impulsiveness or exuberance get the best of you. We’ve witnessed unwise behavior, from both a legal and strategic perspective, when a NewCo becomes too eager to bring on a hot-ticket team.... View Details
- 22 Aug 2011
- Research & Ideas
Getting to Eureka!: How Companies Can Promote Creativity
removing distractions or unnecessary time pressures, managers can help free up employees' creative impulses and guide them down the path of real innovations that can help the company. "In contrast to the creative process, the... View Details
Keywords: by Michael Blanding
- 16 Jan 2019
- Research & Ideas
What Football Firings Teach Managers About Staying Relevant
games to end the season, and impatient owner Leon Hess fired Carroll somewhat impulsively a week later. ESPN’s Rich Cimini would later call this “one of the worst decisions in football history,” and even at the time, the hasty move was... View Details
- 30 May 2005
- Research & Ideas
Germany’s Pioneering Corporate Managers
son, Fritz, intervened impulsively and erratically in firm operations to the chagrin of his subordinates; yet his other son, Heinrich, acted with the hands-off approach of a merchant-financier. August Thyssen Sr., however, delegated yet... View Details
Keywords: by Sean Silverthorne