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- All HBS Web (51)
- Faculty Publications (13)
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- 17 Sep 2013
- First Look
First Look: September 17
churn, and then offering retention incentives to a subset of customers at the top of the churn ranking. The implicit assumption is that this process would maximize firm's profits by targeting customers who... View Details
Keywords: Sean Silverthorne
- 06 Nov 2012
- First Look
First Look: November 6
understood and managed. The key to success? Incentives. Fortunately, new research has shed light on the role incentives can play in promoting new ideas, but these findings have been absent from innovation literature-until now. By using... View Details
Keywords: Sean Silverthorne
- 24 Sep 2012
- Research & Ideas
Why Do We Tax?
redistribute the income so that everyone has the same money to spend. Of course, this would eliminate the incentives for anyone to work, so we can't achieve this "ideal" policy. But tags can help. We know that tall people are, for... View Details
- 21 Apr 2009
- First Look
First Look: April 21, 2009
crossed with small incentive (ranging from U.S. $3 to $14) to open a bank savings account. We find that the financial literacy program has no effect on the likelihood of opening a bank savings account in the full sample but do find modest... View Details
Keywords: Martha Lagace
- 21 Jun 2011
- First Look
First Look: June 21
learning among lower-level employees. We exploit a field-research setting in which business units vary in the "tightness" with which they monitor employee decisions. We find that tighter monitoring gives rise to implicit View Details
Keywords: Sean Silverthorne
- 22 Jun 2021
- Research & Ideas
The COVID-19 Mutiny: When Teams Leave and Take Their Clients
what “pre-soliciting clients” meant, for example. Do the same when you’re in the role of NewCo. Taking great care in hiring teams and individuals shows people thinking about leaving how seriously you view defections. Discourage lift outs through View Details
- 15 Sep 2011
- Research & Ideas
High Ambition Leadership
Fredberg, and Flemming Norrgren. "The world of business has been governed by an implicit leadership model," Beer explains. "With the exception of a minority of CEOs, however—those we interviewed and others like them—the purpose of the... View Details
Keywords: by Martha Lagace
- 28 Oct 2008
- First Look
First Look: October 28, 2008
financial measures makes little sense. All the financial incentives in the world won't transform CEOs into better decision makers. And bad decisions can bring companies down. Boards have an obligation to shareholders to ensure that... View Details
Keywords: Martha Lagace
- 10 Jan 2005
- Research & Ideas
Motivation and the Cross-Sector Alliance
clarify upfront that the dichotomy between altruistic and utilitarian drivers does not carry with it any implicit value judgment, of the "good" vs. "bad" type. While it is clear that helping the community is a socially... View Details
- 12 Apr 2010
- Research & Ideas
One Report: Better Strategy through Integrated Reporting
good results, particularly if financial and other incentives are tied to these results and commitments are in terms of future goals and targets. This was the case at Natura and UTC; both companies were candid about whether or not past... View Details
Keywords: by Martha Lagace
- Web
Print View - Course Catalog
notions of brand value, scale, regulatory guardrails, hierarchy, incentives etc. The classes cover companies like Polygon, Ava Labs that provide the platform for others to build new platforms for cooperation, companies like Uniswap that... View Details