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  • All HBS Web  (473)
    • News  (124)
    • Research  (289)
    • Events  (1)
    • Multimedia  (11)
  • Faculty Publications  (172)

Show Results For

  • All HBS Web  (473)
    • News  (124)
    • Research  (289)
    • Events  (1)
    • Multimedia  (11)
  • Faculty Publications  (172)
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  • August 2001 (Revised June 2002)
  • Case

IBM Software Solutions (B)

By: Michael L. Tushman and Robert Chapman Wood
Supplements the (A) case. View Details
Keywords: Information Technology Industry
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Tushman, Michael L., and Robert Chapman Wood. "IBM Software Solutions (B)." Harvard Business School Case 402-017, August 2001. (Revised June 2002.)
  • February 2007
  • Case

IBM Culture in Its Architecture

By: A. Eugene Kohn and Kerry Herman
In 1992, Lou Gerstner was the CEO of IBM during a period where the firm was losing money and a turnaround was desperately needed. In a bold decision, Gerstner chose to build a new headquarters in Armonk, NY that had strict limits on expandability. His idea was to use... View Details
Keywords: Design; Leadership; Job Design and Levels; Organizational Structure; Buildings and Facilities; Business Headquarters; Decisions; Organizational Culture; Corporate Strategy; Expansion; Information Technology Industry; New York (state, US)
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Kohn, A. Eugene, and Kerry Herman. "IBM Culture in Its Architecture." Harvard Business School Case 207-026, February 2007.
  • May 2015 (Revised September 2017)
  • Case

Generating Higher Value at IBM (A)

By: Benjamin C. Esty and E. Scott Mayfield
This case analyzes IBM's financial performance and its capital allocation decisions over a 10-year period from 2004-2013, during which IBM returned more than $140B to shareholders through a combination of dividends and share repurchases. During this time, CEO Sam... View Details
Keywords: Dividends; Share Repurchases; Earnings Guidance; Financial Statement Analysis; Financial Ratios; Payout Policy; Earnings Per Share (EPS); Earnings Management; Change Management; Leadership; Transformation; Financial Strategy
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Esty, Benjamin C., and E. Scott Mayfield. "Generating Higher Value at IBM (A)." Harvard Business School Case 215-058, May 2015. (Revised September 2017.)
  • March 1990 (Revised April 1990)
  • Supplement

IBM Corp.: ""Make It Your Business"" (B)

By: Robert L. Simons
Reveals the system changes that IBM adopted. Designed as an in-class handout after discussion of the (A) case. View Details
Keywords: System; Change; Computer Industry
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Simons, Robert L. IBM Corp.: ""Make It Your Business"" (B). Harvard Business School Supplement 190-138, March 1990. (Revised April 1990.)
  • 06 Jun 2011
  • News

IBM and Six Strategic Reasons to Celebrate by Serving

  • March 2022
  • Case

Skills-First Hiring at IBM

By: Boris Groysberg and Sarah Mehta
This case reviews IBM’s efforts to widen its hiring funnel and broaden its talent pool. View Details
Keywords: Competency and Skills; Experience and Expertise; Talent and Talent Management; Human Resources; Employees; Recruitment; Retention; Selection and Staffing; Jobs and Positions; Job Design and Levels; Job Interviews; Society; Social Issues; Technology Industry; United States; New York (city, NY)
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Groysberg, Boris, and Sarah Mehta. "Skills-First Hiring at IBM." Harvard Business School Case 422-013, March 2022.
  • January 1997 (Revised November 1997)
  • Case

IBM and Siemens: Revitalizing the Rolm Division (A)

By: Ashish Nanda, Antonio Davila and Georgia Levenson
The case opens with a discussion of the evolution of the private branch exchange industry in the 1970s and 1980s. It follows the path of Rolm from an independent company to an IBM acquisition and its problem as an IBM division. Then describes Siemens' growing interest... View Details
Keywords: Communication Technology; Restructuring; Joint Ventures; Negotiation Participants; Business Divisions; Problems and Challenges; Acquisition; Telecommunications Industry
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Nanda, Ashish, Antonio Davila, and Georgia Levenson. "IBM and Siemens: Revitalizing the Rolm Division (A)." Harvard Business School Case 397-058, January 1997. (Revised November 1997.)
  • November 1999
  • Case

IBM Ireland: Reinventing Education Crosses the Atlantic

By: Rosabeth M. Kanter and John R. R Scannell
IBM has just launched an innovation partnership with the Irish Ministry of Education to bring information technology to Irish schools. Wired for Learning was developed in the United States; how well will it be applied in Ireland? View Details
Keywords: Technological Innovation; Partners and Partnerships; Innovation Strategy; Education; Technology Adoption; Government and Politics; Technology Industry; Education Industry; United States; Republic of Ireland
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Kanter, Rosabeth M., and John R. R Scannell. "IBM Ireland: Reinventing Education Crosses the Atlantic." Harvard Business School Case 300-034, November 1999.
  • July 1987
  • Case

Consultant Expert System at IBM

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Sviokla, John J. "Consultant Expert System at IBM." Harvard Business School Case 188-006, July 1987.
  • December 2020 (Revised April 2021)
  • Case

IBM Watson at MD Anderson Cancer Center

By: Shane Greenstein, Mel Martin and Sarkis Agaian
After discovering that their cancer diagnostic tool, designed to leverage the cloud computing power of IBM Watson, needed greater integration into the clinical processes at the MD Anderson Cancer Center, the development team had difficult choices to make. The Oncology... View Details
Keywords: Decision Making; Innovation Strategy; Knowledge Management; Knowledge Use and Leverage; Operations; Failure; Information Technology; Applications and Software; Health Care and Treatment; Product Development; Health Industry; Information Technology Industry; Technology Industry; United States; Houston; Texas
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Greenstein, Shane, Mel Martin, and Sarkis Agaian. "IBM Watson at MD Anderson Cancer Center." Harvard Business School Case 621-022, December 2020. (Revised April 2021.)
  • August 1995
  • Teaching Note

IBM After-Sales Service TN

By: Janice H. Hammond
Teaching Note for (9-693-001). View Details
Keywords: Computer Industry
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Hammond, Janice H. "IBM After-Sales Service TN." Harvard Business School Teaching Note 696-046, August 1995.
  • January 2001
  • Teaching Note

IBM Corporation Turnaround TN

By: Richard L. Nolan
Teaching Note for (9-600-098). View Details
Keywords: Computer Industry; Information Technology Industry
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Nolan, Richard L. "IBM Corporation Turnaround TN." Harvard Business School Teaching Note 301-073, January 2001.
  • October 2024
  • Supplement

Skills-First Hiring at IBM

By: Boris Groysberg and Sarah Mehta
A video supplement to accompany "Skills-First Hiring at IBM" (case no. 422-013) View Details
Keywords: Competency and Skills; Experience and Expertise; Talent and Talent Management; Human Resources; Employees; Recruitment; Retention; Selection and Staffing; Jobs and Positions; Job Design and Levels; Job Interviews; Society; Social Issues; Technology Industry; United States; New York (state, US)
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Groysberg, Boris, and Sarah Mehta. "Skills-First Hiring at IBM." Harvard Business School Multimedia/Video Supplement 425-707, October 2024.
  • November 2001
  • Case

IBM Network Technology (B)

By: Michael L. Tushman
Supplements the (A) case. View Details
Keywords: Organizational Design; Management Teams; Leadership Style; Organizational Change and Adaptation; Change Management; Growth Management; Information Technology Industry
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Tushman, Michael L. "IBM Network Technology (B)." Harvard Business School Case 402-013, November 2001.
  • November 1990 (Revised September 1991)
  • Case

The Transformation of IBM

By: Andrall E. Pearson and David B. Yoffie
John Akers, IBM's chairman, must confront how to transform a $60 billion, full line, global computer company that is the leader in every market it serves, yet losing share across the board. The case explores senior management's perspective on the process of... View Details
Keywords: Organizational Change and Adaptation; Transformation; Corporate Strategy; Adoption; Management Teams; Information Infrastructure; Information Technology; Multinational Firms and Management; Computer Industry
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Pearson, Andrall E., and David B. Yoffie. "The Transformation of IBM." Harvard Business School Case 391-073, November 1990. (Revised September 1991.)
  • April 2016
  • Teaching Note

IBM and the Reinvention of High School (C): Toward P-TECH's Rapid National Expansion

By: Rosabeth Moss Kanter and Kelsi Stine-Rowe
Teaching Note for HBS Case No. 316-130. This Teaching Note accompanies the third case in a 3-case series on P-TECH and the Reinvention of High School. The case focuses on the development and early diffusion of organizational innovation—how to create pilot projects for... View Details
Keywords: IBM; P-TECH; Stanley Litow; Robin Wilner; Cuomo; Scaling; Innovation; New York State; New York City; Business Model; Innovation Strategy; Innovation Leadership; Education; Business and Community Relations; Change; Technology Industry; New York (state, US); New York (city, NY)
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Kanter, Rosabeth Moss, and Kelsi Stine-Rowe. "IBM and the Reinvention of High School (C): Toward P-TECH's Rapid National Expansion." Harvard Business School Teaching Note 316-172, April 2016.
  • 2007
  • Case

IBM and the Secure Internet

By: Vijay Govindarajan and Chris Trimble
Citation
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Govindarajan, Vijay, and Chris Trimble. "IBM and the Secure Internet." 2007. (Case No. 2-0032.)
  • December 2005
  • Teaching Note

IBM and Linux (A) (TN)

By: Siobhan O'Mahony and Carliss Y. Baldwin
Keywords: Software; Information Technology Industry
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O'Mahony, Siobhan, and Carliss Y. Baldwin. "IBM and Linux (A) (TN)." Harvard Business School Teaching Note 906-016, December 2005.
  • April 2003
  • Case

IBM Canada: Global Services (C)

By: Michael L. Tushman, David Kiron and Wendy Smith
Supplements the (A) case. View Details
Keywords: Leading Change; Technological Innovation; Organizational Change and Adaptation; Change Management; Management Teams; Information Technology; Organizational Structure; Information Technology Industry; Canada
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Tushman, Michael L., David Kiron, and Wendy Smith. "IBM Canada: Global Services (C)." Harvard Business School Case 403-079, April 2003.
  • November 1980
  • Background Note

Overview of IBM Operating Systems

By: James I. Cash Jr.
Keywords: Software; Computer Industry
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Cash, James I., Jr. "Overview of IBM Operating Systems." Harvard Business School Background Note 181-044, November 1980.
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