Publications

03 Jan 2023
What Do You Think?

How Would the Leadership Style of Girl Scouts' Frances Hesselbein Fare Today?

of General Motors because of her skills at turning around a large organization. My colleague Regina Herzlinger, the Nancy R. McPherson Professor of Business Administration at Harvard Business School, knowing... View Details

Keywords: Re: James L. Heskett

September 2014 (Revised March 2016)
Case

Mayo Clinic: The 2020 Initiative

By: Regina E. Herzlinger, Robert S. Huckman and Jenny Lesser

Describes the challenges facing Dr. John Noseworthy, President and CEO, in implementing a long-term strategy for the growth of the Mayo Clinic—a leading academic medical center with a reputation for excellence in tertiary and quaternary health care. The case highlights... View Details

Keywords: Health; Health Care Industry; Health Care Policy; Health Care and Treatment; Health Industry; United States

February 2021 (Revised March 2022)
Case

Marvin: A Personalized Telehealth Approach to Mental Health

By: Regina E. Herzlinger, Eshani Sharma, Andrew Nguyen, Thomas Arsenault, Carin-Isabel Knoop and Julia Kelley

More than one third of Americans were said to suffer some type of behavioral health ailment at some point in their lifetime, with many people requiring chronic therapy or intervention. Despite significant clinical needs, access to reliable treatment has been difficult... View Details

Keywords: Mental Health; Applications; Startup Management; Telehealth; Health Care Entrepreneurship; Health ＆ Wellness; Health Care; Health Care and Treatment; Customization and Personalization; Internet and the Web; Entrepreneurship; Growth and Development Strategy; Applications and Software

August 2012 (Revised February 2021)
Case

Hub and Spoke, HealthCare Global and Additional Focused Factory Models for Cancer Care

By: Regina E. Herzlinger, Amit Ghorawat, Meera Krishnan and Naiyya Saggi

This case compares and contrasts four different models for delivering cancer care in India and the US. Students are asked to select the best model in its alignment with the Six Forces in those two countries and Africa, to which one of the models is considering... View Details

Keywords: Cancer Care Services; Focused Factories For Cancer Care; Hub And Spoke Cancer Care; Cancer Care In The U.S.; Cancer Care In Africa; Cancer Care In India; Health Care and Treatment; Business Model; Six Sigma; Health Disorders; Health Industry; United States; India; Africa

24 Apr 2014
News

Addressing roadblocks to innovation in health care

Innovation in health care is a national and international priority driven by demand for quality and universal access, yet it has proved very difficult to achieve. Regina E. Herzlinger, the Nancy R. McPherson... View Details

01 Feb 1997
News

New Releases

themselves. According to Regina Herzlinger, the School's Nancy R. McPherson Professor of Business Administration, those same forces are now at work on the country's largest service industry - health care. In... View Details

01 Dec 2020
News

Digital Health Care: Empowering Consumers

Regina Herzlinger, the Nancy R. McPherson Professor of Business Administration, has been studying the health care sector for nearly half a century. In that time, she has seen significant innovation in the... View Details

Keywords: April White

01 Sep 2009
News

Noted & Quoted

“Some Democrats view Medicare as a successful cost controller, pointing to its low administrative overhead, which they peg at 3 percent. But that figure ignores an inconvenient truth: Medicare’s unfunded liabilities, estimated at about $34 trillion.” — Professor View Details

Keywords: Business Schools & Computer & Management Training; Educational Services; Management

Profile

Gopesh Mittal

by books written by two HBS faculty members, Michael Porter and Regina Herzlinger, and wanted to participate in a program “that has produced leaders.” “HBS does train you in the ‘hard’ skills of how to think... View Details

01 Feb 2001
News

The Third Force: Indispensable to Society, Nonprofits Should Redirect Oversight Efforts

professor Regina E. Herzlinger contended at a fall reunion presentation titled "The Four by Four Report: Effective Oversight of Nonprofit Organizations." An expert in health care and nonprofit management control, Herzlinger made the case... View Details

Keywords: Health, Social Assistance

01 Sep 2011
News

Student Trio Advance Health Payment Reform

first time that a student team has worked on a bundling project,” said Regina Herzlinger, the Nancy R. McPherson Professor of Business Administration, who supervised the students’ fieldwork. The trio —... View Details

Keywords: bundling; Health, Social Assistance

29 May 2008
News

Newsmakers

01 Apr 2008
News

Your Retiring Clients' Biggest Fear

September 2012 (Revised August 2014)
Background Note

Note on Radiation Therapy, Stereotaxis, and Stereotactic Radiosurgery

By: Regina E. Herzlinger, Regina E. Herzlinger, T. Forcht Dagi and T. Forcht Dagi