Publications

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MBA Students | Information Technology

and implement flexible and easy-to-use tools that empower you to teach, learn, and work more effectively every day. To get help, email us at mbaithelp@hbs.edu . Information & Resources Information to help... View Details

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Protect HBS | Information Technology

Protect HBS There are many ways you can protect Harvard Business School information and data. The following will help you think through the best ways to do that, based on the types of information you dealing... View Details

October 2006 (Revised October 2007)
Case

Information Technology and Innovation at Shinsei Bank

Shinsei Bank was rebuilt from the ashes of a failed predecessor, and pioneered new levels of customer service in retail banking in Japan. The bank's information technology, however, was vestigial at best and not well suited to the new service models Shinsei was... View Details

Keywords: Information Technology; Banks and Banking; Innovation and Invention; Banking Industry; Japan

Web

Best Practices | Information Technology

Best Practices Help keep information and devices more secure. We all wear seatbelts in cars, wash our hands before leaving the bathroom or preparing food, and lock the doors to our homes when we leave. These are simple actions which keep... View Details

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Multimedia Development | Information Technology

Multimedia Development Blending technology, storytelling, and the HBS case method Pairing Technology with Storytelling to Reimagine Learning As part of case study development at the Harvard Business School, the IT Multimedia Development... View Details

Web

Encrypting Emails | Information Technology

Encrypting Emails Microsoft Purview Message Encryption When sending sensitive information to other people, you need to be extremely careful regarding what tools you use. Which is why we’re pleased that Microsoft is providing a solution... View Details

April 1987 (Revised July 1988)
Background Note

Managing Information Technology: Technology Overview

By: Lynda M. Applegate

Keywords: Information Technology; Management

2000
Chapter

Information Technology Management Since 1960

By: R. L. Nolan

Keywords: Information Technology; Information Management; Information Technology Industry

November–December 1988
Article

Information Technology and Tomorrow's Manager

By: L. M. Applegate, J. I. Cash and Q. D. Mills

Keywords: Information Technology

February 1996
Teaching Note

ToyWorld: Information Technology Planning TN

By: Lynda M. Applegate

Teaching Note for (9-195-262). View Details

Keywords: Retail Industry

Web

Featured Cases | Information Technology

Featured Cases Multimedia case studies extend learning beyond the classroom and enhance the case study methodology by deepening contextual understanding. Students are able to experience the immediacy and impact of real-time decisions and better understand protagonists’... View Details

1 Jun 1991
Conference Presentation

Information Technology and Fast-Cycle Management

By: L. M. Applegate

Keywords: Information Technology; Management Practices and Processes

June 2001
Background Note

Information Technology Management from 1960-2000

By: Richard L. Nolan

Covers the history of IT management from 1960 to the present. Applies the Stages Theory as a basis to trace the evolution of the three dominant IT designs (mainframes, microcomputers, networks) and how companies used and managed IT in each era. View Details

Keywords: Management; Information Technology; Industry Growth

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Our Leadership | Information Technology

Security Chris Pringle, HBS Campus Information Security Officer IT Talent Management, Services & Support Heath Racine, Senior Managing Director Learning Experience Design & Interactive Spaces Jeanne Po, Managing Director Organizational... View Details

December 1994 (Revised June 1995)
Case

State Street Boston Corporation: Leading with Information Technology

A financial institution, State Street Boston Corp., is transformed from regional bank to global custodian and money manager. The corresponding evolution of the company's information systems is illustrated, focusing on the role attributed to information technology in a... View Details

Keywords: Expansion; Information Technology; Business Strategy; Banks and Banking; Banking Industry; United States

June 2007 (Revised August 2007)
Case

Royal DSM N.V.: Information Technology Enabling Business Transformation

By: Lynda M. Applegate, Edward Watson and Mara Vatz

Describes how Royal DSM NV, an $8 billion dollar global corporation, leveraged information technology to enable a major corporate portfolio transformation between 2000 and 2006. View Details

Keywords: Change Management; Transformation; Entrepreneurship; Globalized Firms and Management; Growth and Development Strategy; Information Technology

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About Us | Information Technology

About Us Harvard Business School (HBS) IT is a nimble, innovative, strategic partner who crafts, delivers, and supports the pioneering technology solutions that connect, enable, and inspire the HBS community to educate leaders who make a... View Details

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Get Help | Information Technology

Get Help Need Help? Report an issue with HBS IT services. Submit a Ticket Contact Us +617-495-6600 Faculty & Staff: ithelp@hbs.edu MBA Students: mbaithelp@hbs.edu Executive Education Participants: exedithelp@hbs.edu Alumni: hbs@edusupportcenter.com Media Services:... View Details

Article

The Information Technology Ecosystem: Structure, Health, and Performance

By: Marco Iansiti and Gregory L. Richards

A number of modern industries are organized as complex networks of firms whose integrated efforts are necessary to deliver value to end customers. The complexity of these networks, or business ecosystems, and the associated interdependencies among firms, make... View Details

Keywords: Business Ventures; Networks; Value; Customers; Performance Productivity; Product; Applications and Software; Innovation and Invention; Competition; Business Model; Information Infrastructure; Information Technology Industry