Grocery Shopping - Publications - Faculty & Research

23 Jan 2013
Research & Ideas

Three-Dimensional Strategy: Winning the Multisided Platform

by facilitating direct connections between multiple types of affiliated customers, which most often leads to network effects. Think of what a shopping mall accomplishes in bringing together a multitude of sellers and buyers who interact... View Details

Keywords: by Julia Hanna

14 Jul 2020
Research & Ideas

Restarting Under Uncertainty: Managerial Experiences from Around the World

providing personal protection equipment (PPE) to suppliers and contractors. In some cases, risk-sharing practices meant sharing workers with other businesses so companies experiencing a downturn could help businesses with a temporary spike in demand, such as supporting... View Details

Keywords: by Raffaella Sadun, Andrea Bertoni, Alexia Delfino, Giovanni Fassio, and Mariapaola Testa

31 May 2017
Sharpening Your Skills

10 Harvard Business School Research Stories That Will Make Your Mouth Water

climate-controlled vaults. How Grocery Bags Manipulate Your Mind People who bring personal shopping bags to the grocery store to help the environment are more likely to buy... View Details

Keywords: by Sean Silverthorne; Food & Beverage

24 Feb 2014
Research & Ideas

Busting Six Myths About Customer Loyalty Programs

multiple programs from competing retailers. This is particularly true of grocery retailing where consumers regularly shop in more than one, and often quite a few, grocery... View Details

Keywords: by Marcel Corstjens & Rajiv Lal; Retail; Consumer Products

12 Oct 1999
Research & Ideas

Confronting the Challenges that Face Bricks-and-Mortar Stores

What does cyberspace mean for physical retail space? Has online shopping changed the fundamentals of retailing? How should managers evaluate new in-store technologies? Harvard Business Review posed these questions to three retail... View Details

Keywords: by Raymond Burke; Retail

17 Oct 2016
HBS Case

Business Solutions That Help Cut Food Waste

farmers, academics, policy makers, and social service organizations. “We’re seeing a movement to rethink what we are doing as a food industry and as consumers,” says José Alvarez, a senior lecturer at Harvard Business School who was once CEO for Stop & View Details

Keywords: by Dina Gerdeman; Food & Beverage

06 Sep 2005
Research & Ideas

When Product Variety Backfires

Prius, would be a good example. In spite of great technological innovation, the Prius drives like any other car on the road. As a result, consumers don't need to change anything about the way they interact with their automobiles. Other innovations, like online View Details

Keywords: by Poping Lin; Consumer Products

12 Nov 2015
Research & Ideas

Can Consumers be Trusted with Their Own Health Care?

“I’m going to make some humble suggestions. I’m not a doctor and I don’t play one on TV either. I have very little credibility here,” he joked. “But I do know something about consumers and consumer behavior.” Quelch recalled how different View Details

Keywords: by Dina Gerdeman; Health

10 Oct 2007
First Look

First Look: First Look: October 10

purchases the same customers make when shopping without a coupon. The standard permanent income or lifecycle theory of consumption predicts that grocery spending will be unaffected by the use of a $10-off... View Details

Keywords: Martha Lagace

29 Dec 2014
Research & Ideas

Most Popular Articles and Research Papers of 2014

How Grocery Bags Manipulate Your Mind People who bring personal shopping bags to the grocery store to help the environment are more likely to buy organic items—but also to... View Details

02 Mar 2015
Research & Ideas

Retail Reaches a Tipping Point—Which Stores Will Survive?

authors look to the future—what will the shopping experience be like for us, and for retailers, as ecommerce becomes an ever larger part of the market. In early February, 93-year-old retailer RadioShack announced it was filing for... View Details

Keywords: by Sean Silverthorne; Retail

11 Sep 2000
Research & Ideas

Riding the Internet Fast Track

a series of six "filters" to answer this critical question. If a company is going to make the investment required to aggressively pursue an Internet opportunity, management needs to believe in each of the following: Online View Details

Keywords: by Peter Jacobs

10 Nov 2020
Sharpening Your Skills

Research News and Tips: Innovating Across Time Zones

Harvard Business Review 98, no. 5 (September–October 2020): 98–105. Weaknesses in supply chain strategy exposed As anyone who went grocery shopping in the early days of the pandemic can tell you, empty... View Details

Keywords: by Sean Silverthorne

15 May 2020
Research & Ideas

Find Your Pragmatic Path through Radical Uncertainty

willing to bear to reopen the economy. No one can predict with any certainty how shopping patterns and consumer tastes will change. No one can be sure when people will feel safe enough to travel so that the hotels, airlines, restaurants,... View Details

Keywords: by Howard Stevenson, Eugene B. Kogan, and Shirley Spence

27 Jul 2011
Research & Ideas

Customer Loyalty Programs That Work

president and CEO of grocery chain Stop & Shop. In 2007, certain brands of pet food manufactured in China and sold at several locations were found to be contaminated with melamine. Many pets became sick, and some even died. Through it... View Details

Keywords: by Maggie Starvish; Retail

05 May 2015
First Look

First Look: May 5

ourselves. May 2015 Journal of Marketing BYOB: How Bringing Your Own Shopping Bags Leads to Treating Yourself, and the Environment By: Karmarkar, Uma R., and Bryan Bollinger Abstract—As concerns about pollution and climate change have... View Details

Keywords: Carmen Nobel

25 Sep 2018
First Look

New Research and Ideas, September 25, 2018

we find that gentrification, as measured by changes in the educational, age, and racial composition within a zip code, is strongly associated with increases in the numbers of grocery stores, cafes, restaurants, and bars, with little... View Details

Keywords: Dina Gerdeman

28 Oct 2013
Research & Ideas

Responsible Leadership in an Unforgiving World

brands, forever on the lookout for new opportunities; home life has become an act of managing supply chains, outsourcing housecleaning, childcare, and even grocery shopping to others; and churches market... View Details

Keywords: by Michael Blanding

01 Apr 2008
First Look

First Look: April 1, 2008

behavior of a sample of online grocery shoppers over the course of a year. We compare the purchases customers make when redeeming a $10-off coupon they received from their online grocer with the purchases the same customers make when... View Details