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- All HBS Web
(183)
- News (52)
- Research (113)
- Events (1)
- Multimedia (3)
- Faculty Publications (32)
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- 17 Jan 2023
- In Practice
8 Trends to Watch in 2023
As 2023 begins, businesses and employees face an uncertain economy and labor market, as the twin dilemmas of inflation and interest rates weigh on forecasts. Harvard Business School faculty share the top trends that they believe will shape the workplace and markets... View Details
Keywords: by Avery Forman
- 11 Jan 2021
- Research & Ideas
Is A/B Testing Effective? Evidence from 35,000 Startups
“These firms often have a ton of employees with great ideas, and if they can get their management strategies right, I think they could benefit the most from this sort of A/B testing technology,” says Koning, who is currently studying... View Details
Keywords: by Kristen Senz
- 16 Jul 2020
- Research & Ideas
Restaurant Revolution: How the Industry Is Fighting to Stay Alive
real nice opportunities to keep some businesses alive that deserve to stay that way. We’re also seeing larger, high-quality organizations that have been wounded by this and need capital or want a little bit of a financial cushion to weather this.” Interestingly, during... View Details
- 21 Aug 2013
- Research & Ideas
What Went Wrong at J.C. Penney?
analysis. Jim Aisner To get some perspective, what kind of situation did Ron Johnson face when he became CEO of J.C. Penney in June 2011? Rajiv Lal: At that time the economy was just barely coming out of the Great Recession. Sales had... View Details
- 18 Jun 2020
- Research & Ideas
What Is an "Essential" Purchase for a Low-Income Family?
Congress approved a $2.2 trillion relief package to stave off what's predicted to be the deepest recession since the Great Depression. Yet, the results reveal a troubling pattern as policymakers, charities,... View Details
Keywords: by Rachel Layne
- 01 May 2013
- What Do You Think?
Why Isn’t ‘Servant Leadership’ More Prevalent?
Summing Up Is the Term "Servant Leadership" an Oxymoron? Servant leadership (SL) is a concept that triggers a great deal of interest, judging by my e-mail inbox and the number of responses to this month's column. Many comments... View Details
Keywords: by Jim Heskett
- 25 Jan 2010
- Research & Ideas
A Macroeconomic View of the Current Economy
firms and individuals—add up to the aggregate economy. But it turns out that we're not there yet. There's still a great deal we don't fully understand. We see patterns at the macro level that are sometimes hard to disaggregate and... View Details
Keywords: by Sean Silverthorne
- 01 Oct 2014
- What Do You Think?
Is Too Much Focus a Problem?
and defuse causes of the recent Great Recession without understanding the system itself), and a tendency to discount the future (ignoring long-term effects on global warming in making short-term decisions).... View Details
Keywords: by James Heskett
- 18 Dec 2017
- Op-Ed
Why Employers Must Stop Requiring College Degrees For Middle-Skill Jobs
Credit: Pixsooz American companies have a problem. Over the past decade, they have begun to demand a bachelor’s degree in hiring workers for jobs that traditionally haven’t required one. This uptick in credentialing, or “degree inflation,” rested on the belief that... View Details
Keywords: by Joseph Fuller
- 16 Jun 2020
- Research & Ideas
Your Customers Have Changed. Here's How to Engage Them Again.
than recent economic crises and recessions such as the Great Recession of 2008 and the Mideast oil crisis, whose causes were financially driven. The fundamental driver of the... View Details
- 05 Mar 2009
- What Do You Think?
How Frank or Deceptive Should Leaders Be?
as "transparency," are in vogue these days. Perhaps we should add "self-fulfilling prophecies" to the list. They have become particularly relevant as comparisons of the current economic situation to the Great... View Details
Keywords: by Jim Heskett
- 14 Jan 2019
- Op-Ed
These 4 CEOs Created a New Standard of Leadership
Four titans who defined a new era in business during the past decade recently concluded their terms: PepsiCo’s Indra Nooyi, Unilever’s Paul Polman, Mayo Clinic’s John Noseworthy, and US Bancorp’s Richard Davis. When they became CEOs, the View Details
- 16 Mar 2020
- Research & Ideas
How the Coronavirus Is Already Rewriting the Future of Business
changes will play out after this public health emergency is behind us. In the past, companies have used the lessons learned during periods of disruption to improve their standard operating practices. For example, the great View Details
Keywords: by Dina Gerdeman
- 24 Feb 2016
- Research & Ideas
Why It's Best to Take Tests Early in the Day
afternoon. The researchers collected the results of all 2 million tests taken in the school years 2009-2010 and 2012-2013. “This seemed like a great opportunity to test the effects of fatigue in a different context, with very important... View Details
- 28 Nov 2005
- Research & Ideas
Unilever: Transformation and Tradition
South Africa and spread worldwide, how Lipton tea became the world's biggest tea brand, the origins of the sensual Magnum ice cream, and how Pond's Cream became a Unilever brand. The story behind the brands has been presented also. Dove and Sunsilk, Omo and Surf, Rama... View Details
- 29 Oct 2000
- Research & Ideas
The Entrepreneurial Venture: A Conversation
Instead of losing them, we developed immensely loyal customers. Sahlman: I took advantage of the opportunity to avoid upheaval by pursuing the only job from which you can't get fired! Actually, my colleagues and I try to focus on great... View Details
Keywords: by Susan Young
- 31 Aug 2020
- Research & Ideas
State and Local Governments Peer Into the Pandemic Abyss
Cities and states are feeling the financial pain of this recession more quickly than in past downturns after pandemic-induced lockdowns swiftly decimated sales tax revenue that helps fund their operations. In fact, new research finds that... View Details
Keywords: by Kristen Senz
- 08 May 2020
- Research & Ideas
We’ve Now Been Asking “What Do You Think?” for 20 Years
out of space on my bookshelf.) The objective has been to connect information from multiple sources to give a different twist to a current topic. Many columns over the years have dealt with the management implications of current events from 9/11 to the New Economy to... View Details
Keywords: by James Heskett
- 24 Mar 2022
- Research & Ideas
Why Cutting Jobless Aid Isn't the Answer to Worker Shortages
percent of the lost benefits, the researchers found. No easy answers to worker shortages So what’s the answer amid a persistent labor shortage—with millions of workers quitting their jobs in what’s become known as the Great Resignation?... View Details
Keywords: by Rachel Layne
- 23 Apr 2008
- Op-Ed
The Gap in the U.S. Treasury Recommendations
not just what are known now as commercial banks. Like the current bank regulators, however, the new prudential regulator would protect its own territory, trying to make sure disaster does not strike on its watch. During the U.S. recession... View Details