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  • All HBS Web  (291)
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    • News  (120)
    • Research  (103)
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  • Faculty Publications  (9)

Show Results For

  • All HBS Web  (291)
    • People  (2)
    • News  (120)
    • Research  (103)
    • Multimedia  (1)
  • Faculty Publications  (9)
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  • 14 Jul 2003
  • Research & Ideas

Understaffed and Overworked: What Now?

delicate subject? "When in doubt, share the dilemma," DeLong says. For example, you might start a conversation with your boss like this: "I'm excited about the opportunities I have. But I have ten great opportunities and... View Details
Keywords: by Paul Michelman
  • 28 May 2020
  • Research & Ideas

Coronavirus Could Create a 'Bankruptcy Pandemic'

question, filing for Chapter 11 bankruptcy is by no means a death sentence. If anything, it can provide troubled businesses with a fresh start and a path to future profitability. But Chapter 11 is also not a... View Details
Keywords: by Dina Gerdeman; Financial Services; Banking
  • 26 Jun 2017
  • Research & Ideas

How Cellophane Changed the Way We Shop for Food

like candy and cigarettes, it wasn’t effective for packaging fresh food. In 1927, DuPont developed moisture-proof cellophane, food manufacturers started using it to package items like cakes and cheeses, and... View Details
Keywords: by Carmen Nobel; Food & Beverage; Retail; Advertising
  • 10 Apr 2012
  • First Look

First Look: April 10

pressure paradox." Here's how it develops: as pressure mounts, team members start driving toward consensus in ways that shut out vital information. Without even realizing it, they give more weight to shared knowledge and dismiss... View Details
Keywords: Carmen Nobel
  • 28 Nov 2005
  • Research & Ideas

Unilever: Transformation and Tradition

Unilever's market positions in detergents. The attempts to find more profitable growth opportunities through innovation, in products as diverse as fresh dairy and feminine hygiene, largely came to naught, as did attempts to buy into the... View Details
Keywords: by Geoffrey Jones; Consumer Products
  • 18 Aug 2003
  • Research & Ideas

How New Managers Become Great Managers

Linda Hill's book for the star performer-turned-new-manager, Becoming a Manager: Mastery of a New Identity appeared a decade ago to much acclaim. Much of the original book is still fresh today. But a new edition, Becoming a Manager: How... View Details
Keywords: by Linda Hill
  • 13 Jan 2021
  • Research & Ideas

How 'Small C' Change Can Beat Large-Scale Rebuilding

Even as COVID vaccines begin early deployment, pressure on leaders continues to mount to engage in “Big C” change: rapid course corrections through job cuts, recruiting a fresh management team, and redesigning roles and responsibilities... View Details
Keywords: by Boris Groysberg, Sascha L. Schmidt, and Sebastian Flegr; Sports
  • 05 Sep 2019
  • Sharpening Your Skills

Making the Right Technical Hire

than someone who can code a fresh UI. If performance issues are causing churn, then hire a performance engineer, someone who knows how to diagnose and fix performance issues. Just like you are building a product to solve for the job to be... View Details
Keywords: by Julia Austin; Technology
  • 05 Mar 2012
  • Research & Ideas

Is JC Penney’s Makeover the Future of Retailing?

challenge, Lal says. Pricing It Right Retail pricing is a high art, and Johnson is starting from scratch at Penney, replacing frequent sales—the company had 590 of them in 2011—with "Fair and Square everyday pricing." When outlining the... View Details
Keywords: by Kim Girard; Retail
  • 16 Aug 2004
  • Research & Ideas

Luxury Isn’t What It Used to Be

ongoing enticement for Birnbaum and the other alumni interviewed for this article. "Luxury goods are in essence a highly creative field," notes Thuy T. Tranthi (HBS MBA '93), president of Thomas Pink USA, the London-based shirtmaker. "Many of the... View Details
Keywords: by Julia Hanna; Consumer Products
  • 19 Oct 2021
  • Research & Ideas

Fed Up Workers and Supply Woes: What's Next for Dollar Stores?

They all started out with this mentality, which I would argue is like the modern Five & Dime, with treasure hunt. Treasure hunt from a retail standpoint means when you go in, every time the merchandise is different. People go in... View Details
Keywords: by Christine Pazzanese, Harvard Gazette; Retail
  • 10 Sep 2020
  • Research & Ideas

The COVID Two-Step for Leaders: Protect and Pivot

conversations about how you would organize the operations of the company if you were just starting out and there was no such thing as “but that’s always the way it’s been done.” As explained by Team Strength Inc.: ”Start [the clean sheet... View Details
Keywords: by Boris Groysberg and Katherine Connolly Baden
  • 13 Oct 2009
  • Research & Ideas

7 Lessons for Navigating the Storm

No one can be an effective leader in a crisis by attempting to go it alone. Leaders must be the first to recognize this reality and plan accordingly." The seven leadership lessons include: Face reality, starting with yourself. Don't... View Details
Keywords: by Martha Lagace
  • 17 Dec 2008
  • Lessons from the Classroom

‘Ted Levitt Changed My Life’

The details differ slightly, but the story, in its telling, is always the same. Ninety or so MBA students sit nervously awaiting the start of their first Marketing class. At the appointed time—not a minute more or less—a slight man with... View Details
Keywords: by Julia Hanna; Education; Retail
  • 02 Jan 2018
  • Op-Ed

'Dear Working Knowledge'--Our Favorite Reader Comments of the Year

of life in the home--should be viewed as a miserable chore. I look forward to coming home from work and spending time mindfully cooking fresh foods and ... yes, even mindfully housecleaning (it takes less than an hour. Seriously.). It's... View Details
Keywords: by Sean Silverthorne
  • 08 Apr 2016
  • Research & Ideas

How to Hire a Millennial

Partners is one company that has embraced such an approach. Because it takes mentorship seriously, the firm reaps the rewards of a constant pipeline of fresh talent. Each year, DaVita visits college and business school campuses recruiting... View Details
Keywords: by Joseph Fuller
  • 02 Mar 2015
  • Research & Ideas

Retail Reaches a Tipping Point—Which Stores Will Survive?

In this three-part series, we start with an overview of why retail experts Rajiv Lal, José B. Alvarez, and Dan Greenberg believe retail is at an inflection point. In Part Two, coming next week, they identify effective strategies for... View Details
Keywords: by Sean Silverthorne; Retail
  • 22 Mar 2017
  • Research & Ideas

What's the Ideal Frequency for a Sales Quota?

to falling behind in a monthly quota scheme, becoming less motivated or less capable of meeting their quota the further they fall back. “So they just give up,” he says. A daily quota, on the other hand, provides “a fresh View Details
Keywords: by Carmen Nobel
  • 02 Aug 2024
  • HBS Case

How a Mission to Cut Food Waste Launched a Multimillion-Dollar Venture

On a hectic Friday in October 2016, Josh Domingues wondered if he had made a mistake quitting the security of a well-paying job managing contracts for professional hockey players to start a new venture selling nearly expired groceries at discount prices. After all, a... View Details
Keywords: by Lane Lambert; Technology; Information Technology
  • 09 Jul 2001
  • Research & Ideas

Does Misery Love Companies? How Social Performance Pays Off

the empirical quest to link a firm's social investments to its financial returns has preoccupied researchers. Our goal in this paper is to reorient debate and research about social initiatives by business. We try to stimulate a fresh... View Details
Keywords: by Joshua D. Margolis & James P. Walsh
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