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19 Feb 2020
News

Breaking the Salary Sharing Taboo

November–December 2020
Article

Rethinking the On-Demand Workforce

By: Joseph B. Fuller, Manjari Raman, Allison Bailey and Nithya Vaduganathan

As companies struggle with chronic skills shortages and changing labor demographics, a new generation of talent platforms, offering on-demand access to highly trained workers, has begun to help. These platforms include marketplaces for premium expertise (such as Toptal... View Details

Keywords: Talent Acquisition; Platforms; Skilled Labor Recruitment; Gig Economy; Talent and Talent Management; Selection and Staffing; Internet and the Web; Strategy; Digital Platforms

Find at Harvard

May 2019 (Revised February 2022)
Background Note

The Gig Economy: Leasing Skills to Pay the Bills

By: Joseph Fuller, William R. Kerr and Carl Kreitzberg

This primer provides a comprehensive exploration into the gig economy and how it is reshaping global business. It shows how the Uber driver, the freelancing programmer in India, and the independent corporate consultant are all different variants of the modern-day gig... View Details

Keywords: Gig Economy; COVID-19 Pandemic; Talent and Talent Management; Human Resources; Labor; Strategy; Management; Globalization; North America; Europe; United States; United Kingdom

August 2022
Case

Meaningful Gigs

By: Brian Trelstad and Rachel Philbin

In October 2020, just a year after founding their company Meaningful Gigs, founders Ronnie Kwesi Coleman and Stephanie Nachemja-Burton prepared for a vital investment meeting with Rethink Education. They had already reached $400,000 in annually recurring revenue (ARR)... View Details

Keywords: Venture Capital; Growth and Development Strategy; Revenue; Education Industry; Technology Industry; Africa; United States

2021
Article

Does Fair Ranking Improve Minority Outcomes? Understanding the Interplay of Human and Algorithmic Biases in Online Hiring

By: Tom Sühr, Sophie Hilgard and Himabindu Lakkaraju

Ranking algorithms are being widely employed in various online hiring platforms including LinkedIn, TaskRabbit, and Fiverr. Prior research has demonstrated that ranking algorithms employed by these platforms are prone to a variety of undesirable biases, leading to the... View Details

February 2024 (Revised July 2024)
Case

Taffi: Entrepreneurship in Saudi Arabia

By: Paul A. Gompers and Fares Khrais

Taffi was a tech-enabled fashion styling startup founded by Shahad Geoffrey in Saudi Arabia in 2020. Within three years of operating, Geoffrey had pivoted the business multiple times. In 2023, Geoffrey was attempting the business’s most ambitious pivot yet, shifting... View Details

Keywords: Business Startups; Disruption; Entrepreneurship; Venture Capital; Investment; Growth and Development Strategy; Business Strategy; AI and Machine Learning; Fashion Industry; Technology Industry; Saudi Arabia; Arabian Peninsula

March 2011 (Revised December 2012)
Case

Demand Media

By: John Deighton and Leora Kornfeld

Google search had helped Demand Media grow to be a $1.9 billion online publisher. Then, social media and smartphone apps began to change the way people navigated the Internet. How should Demand Media respond? The business ran on a radically new model in which a stable... View Details

Keywords: Business Model; Information Publishing; Consumer Behavior; Customization and Personalization; Internet and the Web; Publishing Industry

07 Nov 2023
Research & Ideas

When Glasses Land the Gig: Employers Still Choose Workers Who 'Look the Part'

Seeking a programming gig? Wear glasses and keep your laptop in frame if you want your profile picture to attract recruiters on hiring platforms. A new study finds freelancers are more likely to land work when they “look the part” for a... View Details

Keywords: by Scott Van Voorhis

13 Feb 2024
Research & Ideas

Breaking Through the Self-Doubt That Keeps Talented Women from Leading

ads, Coffman and her colleagues ran a first experiment on freelance job platform UpWork, where job-seekers complete extensive profiles outlining their education, credentials, scores on skills tests, and work history. The team acted as... View Details

Keywords: by Kara Baskin

Web

Managing the Future of Work

productivity, value creation, and the labor market. UST's Adoption of Open Talent By: Christopher Stanton & Kristen Senz 13 NOV 2023 This case explores UST's 2020 launch and scaling of its Open Talent initiative, which integrates View Details

Web

Building the On-Demand Workforce - Managing the Future of Work

viewed below. Questionnaire Featured Videos Joseph Fuller WHAT'S BEHIND THE RISE OF THE HIGH-SKILLS GIG ECONOMY? WHAT'S BEHIND THE RISE OF THE HIGH-SKILLS GIG ECONOMY? Joseph Fuller Joseph Fuller WHAT ROLE DO HIGH-SKILLS FREELANCERS PLAY... View Details

23 Jul 2001
Research & Ideas

Sam Walton: Great From the Start

fully the power of the idea. Once seizing on it, never wavering from it became the centerpiece of Wal-Mart's greatness. Sam Walton That was still a long time in the future. Butler Brothers was not thrilled by Walton's freelancing ways,... View Details

Keywords: by Richard S. Tedlow; Retail

11 Dec 2023
Research & Ideas

Doing Well by Doing Good? One Industry’s Struggle to Balance Values and Profits

that turns on its head the old rules about ethically “pure” and “impure” work, according to the study. Starting up an online news site or freelancing are now seen as “pure” endeavors, enabling journalists to have control over the content... View Details

Keywords: by Scott Van Voorhis

Web

Named Fellowship Funds - Alumni

College, the Harvard Graduate School of Education, and Stanford University. She is a freelance writer and a committed volunteer and conservationist. John, the former COO of the real estate investment firm Spieker Properties Inc., has had... View Details

Web

About | Social Enterprise | Harvard Business School

Marketing Director for Beneficial Pain, an educational nonprofit focused on empowering and investing in youth in Baltimore. She has also done communications freelance work for nonprofit social impact organizations like Partners in... View Details

Web

Healthy Outcomes - Managing the Future of Work

absenteeism. Read the report Media Coverage Tips on Going Freelance During the Covid-19 Pandemic Ray A. Smith 31 Jan 2021 | Wall Street Journal Here’s where skilled freelancers can find jobs Kathy Kristof 09... View Details

29 Oct 2013
Research & Ideas

Do Employees Work Harder for Higher Pay?

do a one-time, four-hour data entry task via the Internet labor market oDesk.com, which allows for online recruitment of freelancers from around the world. "Keep in mind," Malhotra said, that "all of these people previously made less than... View Details

Keywords: by Chuck Leddy & Harvard Gazette

Web

About the Center - Christensen Center for Teaching & Learning

September 2010. Nancy is the point person for all center scheduling and direct service coordinating; she oversees the administrative functions for the center, and assists with project work. Nancy's previous careers include theatrical stage management and... View Details

Web

Profiles - MBA

at the intersection of technology and business This past year I took a gap year from Harvard to work on a startup, Zuvy, which is a freelancer app for college students. Having this entrepreneurial experience, I became interested in how... View Details

Web

Career Re-Entry & Flexible Work - Alumni

independent consultants, vetted to meet specific company needs. Expert360 Freelance management platform and marketplace allowing businesses and individuals to come together to do project work. GLG GLG is the world’s leading platform... View Details

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