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- All HBS Web (373)
- Faculty Publications (14)
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- 14 Nov 2019
- News
Keeping Red Lobster Fresh
to do is work on is following a phased plan. And there are three phases to the plan. Phase one was fixing the fundamentals of the business, which are making sure you're operating well, making sure you got high-quality View Details
- 19 Nov 2020
- News
How Panera’s CEO Learned to Go Against the Grain
for free once a week and arranged for them to take open positions at CVS until Panera was able to take them back, according to an article in the Wall Street Journal. “I believe that life has to be a balance of ambition View Details
- 01 Aug 1998
- News
High Honors
to marketing director at General Mills from 1977 to 1986, when Philip Morris scooped her up for its General Foods division (which later merged with Kraft Foods). There she served in marketing posts and... View Details
- 01 Sep 2012
- News
First Pitch
Ario Keshani (MBA 2011) took his turn during his class’s One-Year Reunion to make a 30-second elevator pitch for souschef meals, a Maryland-based start-up that delivers ready-to-cook meals to customers’ doorsteps. Keshani was one of 20 classmates who participated in... View Details
- 12 Nov 2021
- News
Alumni Business Leaders on Confronting the Climate Change Challenge
Business leaders around the world are currently focused on the discussions and negotiations taking place at the 26th Conference of the Parties (COP26) in Glasgow from October 31 to November 12. The outcome... View Details
- 02 Dec 2013
- News
Do-It-Yourself Dinners Inspired a Booming Business
- 21 Feb 2014
- News
The First Five Years: Evelyne White (MBA 2010)
student? "Make the most of your two years: Soak it all in, spend time with people, and above all, take risks. You'll never be in a place and time like this again." How do you... View Details
- 01 Sep 2010
- News
The Sweet Spot
Dining on campus wouldn’t be the same without the daily confections created by the bakery staff based in the Kresge Hall kitchen. Here, Viennese executive pastry chef Andreas Horava and pastry cook Mary Beth Miskin put the finishing... View Details
- 01 Apr 1997
- News
The Businesslike Gourmet: Karen Page on America's Foodservice Industry
and yes. With less time to eat, many Americans rely on fast food and have no real knowledge or expectation of quality. But many other Americans - consumers View Details
- 01 Sep 2017
- News
A Jolt for the African Coffee Industry
to sit down, work, use Wi-Fi.” He unabashedly cites a “Starbucks-like feel” as the objective, although some essential parts of that experience may take even longer to develop than a taste for coffee. It’s unusual in Nigeria to offer only counter View Details
- 29 Aug 2023
- News
Helping Consumers Decarbonize their Purchases
have a business model that will get us to profitability. We make money when users buy offsets. So currently the primary service we provide that customers want to pay for is if they want to offset their footprint, the average subscriber... View Details
- 16 Dec 2011
- News
A Texan in Tokyo
- 17 Apr 2017
- News
Panera-bred Leaders Have Risen Throughout the Restaurant Industry
As Ron Shaich (MBA 1978) grew Au Bon Pain and then the Panera Bread Company into the nation’s largest “fast casual” chain, he was also shaping a team of highly skilled restaurant executives. A recent article in the Boston Globe traces the... View Details
- 16 Dec 2013
- News
D’O: Making a Michelin-Starred Restaurant Affordable
- 01 Mar 2011
- News
Fast Casual
Cherng: Panda’s process designer. Peggy Cherng (OPM 25, 1997) and her husband, Andrew, share the titles of cochairman and co-CEO of Panda Restaurant Group (PRG), “one of the fastest-growing View Details
- 30 May 2023
- News
Finding PRIDE
presence did, too. Today the PRIDE group is an association of 190 lesbian, gay, bisexual, transgender, queer, and questioning (LGBTQ+) students and partners. It serves as a social View Details