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    Susanna Gallani

    Susanna View Details

    Keywords: health care
    • October 2013
    • Article

    The Cheater's High: The Unexpected Affective Benefits of Unethical Behavior

    By: N. E. Ruedy, C. Moore, F. Gino and M. Schweitzer
    Many theories of moral behavior assume that unethical behavior triggers negative affect. In this paper, we challenge this assumption and demonstrate that unethical behavior can trigger positive affect, which we term a "cheater's high." Across six studies, we find that... View Details
    Keywords: Moral Sensibility; Behavior; Satisfaction; Decision Making
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    • January 2021 (Revised March 2022)
    • Teaching Note

    The What Works Centre: Using Behavioral Science to Improve Social Worker Well-being (A) and (B)

    By: Ashley V. Whillans
    This case describes the experiences of Michael Sanders—the Chief Executive of the What Works Center for Children’s Social Care—as he led the design and implementation of a program of research aimed at improving the social care system in the United Kingdom (UK) at the... View Details
    Keywords: Non-cash Compensation; Behavioral Science; Employees; Well-being; Compensation and Benefits; United Kingdom
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    • 13 Oct 2021
    • News

    How Companies Can Improve Employee Engagement Right Now

    • July 2006 (Revised March 2008)
    • Case

    Changan Automobile Co., Ltd.

    By: Dennis Campbell and Donglin Xia
    Chairman Yin Jiaxu must communicate that the company's extraordinary reported performance in 2002 reflects Changan's unique strategy within the competitive dynamics of China's automobile industry. Changan's 2002 annual report demonstrated an extraordinary level of... View Details
    Keywords: Financial Reporting; Ethics; Corporate Disclosure; Media; Business and Shareholder Relations; Auto Industry; China
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    • September–October 2023
    • Article

    Building Brand Engagement: Lessons from NFTs and Collectibles

    By: Frank V. Cespedes and Ben Plomion
    The financial hype about Non-Fungible Tokens (NFTs) has cooled considerably since trading in that market went from more than $780 million on May 1, 2022 to less than $295 million for the entire month of May, 2023. But brands launch marketing campaigns in this medium,... View Details
    Keywords: Opportunities; Digital Strategy; Brands and Branding; Marketing Strategy
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    • 26 Apr 2018
    • Cold Call Podcast

    Why JPMorgan Chase Is Investing Millions in Detroit

    Keywords: Re: Joseph L. Bower; Financial Services
    • 30 Jan 2024
    • Research & Ideas

    ‘Intrinsic Joy’ Sparks Ideas Better than Cash

    GitHub’s sponsorship program To parse how financial rewards help or hurt innovation, the authors examined data for some 100,000 GitHub users. GitHub introduced the sponsorship program in May 2019, and more... View Details
    Keywords: by Rachel Layne; Technology
    • 31 Oct 2007
    • HBS Case

    Climate Change Puts Heat on GMs

    What is the responsibility of business regarding social issues? And how does that jibe with maximizing profits? In "UBS and Climate Change—Warming Up to Global Action?" Associate Professor Felix Oberholzer-Gee and Professor Forest Reinhardt present the... View Details
    Keywords: by Julia Hanna; Energy; Utilities
    • October 2020 (Revised March 2022)
    • Supplement

    The What Works Centre: Using Behavioral Science to Improve Social Worker Well-being (B)

    By: Ashley V. Whillans and Shibeal O'Flaherty
    This case describes the experiences of Michael Sanders—the Chief Executive of the What Works Center for Children’s Social Care—as he led the design and implementation of a program of research aimed at improving the social care system in the United Kingdom (UK) at the... View Details
    Keywords: Non-cash Compensation; Behavioral Science; Employees; Well-being; Compensation and Benefits; United Kingdom
    Related
    • October 2020 (Revised March 2022)
    • Case

    The What Works Centre: Using Behavioral Science to Improve Social Worker Well-being (A)

    By: Ashley V. Whillans and Shibeal O'Flaherty
    This case describes the experiences of Michael Sanders—the Chief Executive of the What Works Center for Children’s Social Care—as he led the design and implementation of a program of research aimed at improving the social care system in the United Kingdom (UK) at the... View Details
    Keywords: Non-cash Compensation; Behavioral Science; Employees; Welfare; Compensation and Benefits; Well-being; United Kingdom
    Related
    • Teaching

    Overview

    The Business of Aesthetics is a new course for second-year students who are considering careers in sectors and companies whose long-term financial value is built on their ability to deliver aesthetic value. Such companies are rewarded not only for eliciting a high... View Details
    • 2010
    • Working Paper

    Prosocial Spending and Well-Being: Cross-Cultural Evidence for a Psychological Universal

    By: Lara B. Aknin, Christopher P. Barrington-Leigh, Elizabeth W. Dunn, John F. Helliwell, Robert Biswas-Diener, Imelda Kemeza, Paul Nyende, Claire Ashton-James and Michael I. Norton
    This research provides the first support for a possible psychological universal: human beings around the world derive emotional benefits from using their financial resources to help others (prosocial spending). Analyzing survey data from 136 countries, we show that... View Details
    Keywords: Spending; Philanthropy and Charitable Giving; Happiness; Motivation and Incentives; Welfare; Uganda; Canada
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    • Research Summary

    Non-Financial Incentives

    My research shows how firms combine many facets of internal governance to motivate managers. A perspective that underlies much of my research is that managers are not motivated by financial rewards alone: “it’s not just about the... View Details

    • September 2002 (Revised October 2002)
    • Case

    Bank of America (A)

    By: Stefan H. Thomke and Ashok Nimgade
    Describes how Bank of America is creating a system for product and service innovation in its retail banking business. Emphasis is placed on the role of experimentation in some two-dozen real-life "laboratories" that serve as fully operating banking branches and as... View Details
    Keywords: Motivation and Incentives; Problems and Challenges; Innovation and Management; Risk and Uncertainty; Change; Failure; Banks and Banking; Learning; Banking Industry
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    • 30 Nov 2011
    • Research & Ideas

    Only Capitalists Can Save Capitalism

    If capitalism was a stock, the market would appear rather bearish on its future. Bank failures, economic crises, and middle-class riots across the globe appear symptomatic of large systemic weaknesses in the market system, highlighted by the 2008 global View Details
    Keywords: by Maggie Starvish
    • 2012
    • Book

    The Founder's Dilemmas: Anticipating and Avoiding the Pitfalls That Can Sink a Startup

    By: Noam Wasserman
    Often downplayed in the excitement of starting up a new business venture is one of the most important decisions entrepreneurs will face: Should they go it alone or bring in cofounders, hires, and investors to help build the business? More than just financial rewards... View Details
    Keywords: Entrepreneurship; Business Startups; Partners and Partnerships; Social Psychology; Outcome or Result
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    • 17 Jan 2007
    • Op-Ed

    Learning from Private-Equity Boards

    Private-equity boards are typically composed of members with substantial wealth at risk. Private-equity boards know how to structure financial incentives that deter reckless gambling and reward profitable... View Details
    Keywords: by Malcolm Salter; Financial Services
    • 29 Jan 2025
    • Blog Post

    Finding Professional Purpose: Building an Impactful Career that Reflects your Values with Lisa Tanzer (MBA 1993)

    undergraduate background with limited exposure to business, I began my career as an Associate Consultant at one of the Big Four accounting firms (PwC), focusing on strategic planning in financial services, business services,... View Details
    • 11 Dec 2023
    • Research & Ideas

    Doing Well by Doing Good? One Industry’s Struggle to Balance Values and Profits

    in an uncertain economy. Navigating an industry in crisis Working in the field of journalism has never been financially rewarding or secure. But the field enjoyed a “golden age” from the mid-to-late 20th... View Details
    Keywords: by Scott Van Voorhis