Feeling Heard - Publications - Faculty & Research

03 Mar 2003
Research & Ideas

Top Ten Legal Mistakes Made by Entrepreneurs

"I've heard many war stories," says Harvard Business School associate professor Connie Bagley, reflecting on conversations with former students who have started business ventures. To prepare current students for the HBS Business... View Details

Keywords: by Staff

03 May 2023
Research & Ideas

Why Confronting Racism in AI 'Creates a Better Future for All of Us'

this type of research. It’s a safe place, people feel comfortable sharing what they’re doing, and we don’t have to spend time explaining what algorithms are or why race is organically part of the technology conversation. DeLollis:... View Details

Keywords: by Barbara DeLollis

13 Jul 2020
Research & Ideas

Merck CEO Ken Frazier Discusses a COVID Cure, Racism, and Why Leaders Need to Walk the Talk

someone heard you completely buys into what you're saying, has no clue what she or he should. Frazier: Well, I already talked about the need for companies to reexamine how they hire- Neeley: The hiring. Frazier: Harvard Business School, I... View Details

Keywords: by Staff; Pharmaceutical

28 Jan 2020
Book

Advanced Leadership Requires More Than Outside-The-Box Thinking

advice when thinking about making a difference in the world. There’s a purpose larger than oneself. Of course, a leader can feel successful in conventional terms, but for advanced leaders, the main focus is on the bigger goal of impact.... View Details

Keywords: by Sean Silverthorne

31 May 2004
Research & Ideas

How Team Leaders Show Support–or Not

What do leaders do to make employees in creative functions feel supported or not? That was one of the research questions posed by Harvard Business School professor Teresa Amabile and colleagues in what has turned into a penetrating study... View Details

Keywords: by Martha Lagace

23 Jul 2012
Research & Ideas

The Power of Conversational Leadership

"You really forget that you're speaking across a fiber-optic cable," says Slind, who has observed videoconferences at the San Jose, California-based company. "You feel like you're sitting across from this person." Slind hastens to add... View Details

Keywords: by Carmen Nobel

18 Sep 2017
Research & Ideas

'Likes' Lead to Nothing—and Other Hard-Learned Lessons of Social Media Marketing

marketers are feeling pressure to show ROI.” Still, since those first Facebook ads were posted in 2004, social media has proven itself a valuable tool for helping companies create consumer perceptions about particular brands (Old Spice)... View Details

Keywords: by Dina Gerdeman; Advertising; Technology

30 Apr 2020
Book

Fighting Climate Change Requires a New Capitalism

Rebecca Henderson spent her young adult years living two lives. At work, she preached the risks of resisting change to MBA students at the Massachusetts Institute of Technology, drawing on lessons she learned while watching factories close as a management consultant.... View Details

Keywords: by Danielle Kost; Energy

23 Oct 2013
Research & Ideas

Overcoming Nervous Nelly

Harvard Business School Assistant Professor Alison Wood Brooks. “It was surprising to see such a devious twist that people would take advantage of someone in an anxious state” "People who are perfectly healthy feel anxious many times... View Details

Keywords: by Michael Blanding

06 Oct 2010
Research & Ideas

John Kotter: Four Ways to Kill a Good Idea

what about?" With that attack, it's easy for a conversation to slide into endless side discussions about this and that, and that and this, and don't forget about . . . Eventually, people conclude that the idea has not been well thought out. Or they View Details

Keywords: by John Kotter & Lorne A. Whitehead

04 Feb 2014
What Do You Think?

Has Listening Become a Lost Art?

Wendy Zito believes that "when you feel you are being listened to then it helps you connect to the other person but it also helps you hear yourself." Gael raised the question to a more universal level with her comment: "Listening to... View Details

Keywords: by James Heskett

27 Oct 2020
Research & Ideas

Can Being the ‘Token’ Give Women and Minorities a Competitive Edge?

gender or racial minority might feel pressure to fill stereotypical roles or represent their entire group. “It was unexpected to us that people would even be willing to put themselves in these situations,” says Chang, noting the vast... View Details

Keywords: by Danielle Kost

13 Apr 2021
Book

How Inclusive Managers Create Glass-Shattering Organizations

becomes the smartest (and most strategic) thing you can do.” The inclusive managers we heard about in our survey made employees feel heard and respected. They solicited input... View Details

Keywords: by Kristen Senz

03 Oct 2007
Research & Ideas

Dealing with the ‘Irrational’ Negotiator

nor was she scheduled for a formal performance appraisal. Rather, the managers simply wanted to do something nice for Leslie, so they decided to surprise her with a promotion. Her job responsibilities would not change, but the new title would give her greater status... View Details

Keywords: by Deepak Malhotra & Max H. Bazerman

19 Aug 2021
Op-Ed

Don't Ignore Your Employees' Misery—TAKE Control

officers—some of the military’s most senior leaders—sometimes assume that great officers leave the military for the private sector because they want to make more money. In reality, some of those officers move on because their needs have changed, and perhaps they don’t... View Details

Keywords: by Hise O. Gibson and MaShon Wilson

09 Sep 2015
Research & Ideas

Leadership Lessons of the Great Recession: Options for Economic Downturns

when other approaches would produce better results for customers, employees, and shareholders and foster better long-term performance of the company. “I’ve been a leader during three recessions, and I’ve never heard a management team talk... View Details

Keywords: by Sandra Sucher & Susan Winterberg; Aerospace; Electronics

15 Jun 2007
Research & Ideas

Remembering Alfred Chandler

academic community, with a feeling of emptiness, and of gratitude for all he did for us. Nancy F. Koehn Nancy F. Koehn, an authority on entrepreneurial history, is the James E. Robison Professor of Business Administration at Harvard... View Details

Keywords: by Sean Silverthorne

13 Dec 2004
Research & Ideas

Sharing News That Might Be Bad

This scenario, inspired by a Harvard Business School case, may ring familiar. It raises an increasingly prevalent, and difficult, management issue: how much information to share and when to share it. You look up to find the concerned face of a key employee darkening... View Details

Keywords: by Paul Michelman

13 Sep 2016
First Look

September 13, 2016

is, on their own, without family involvement) and when they did, individual rituals were not associated with holiday enjoyment. In sum, three studies consistently demonstrate that family rituals on holidays are associated with feelings of... View Details

07 Apr 2014
Research & Ideas

Excerpt: ‘The Art of Negotiation’

classic 1959 album Kind of Blue was created on the spot and is played in the D-Dorian mode, something the group had never heard of until Davis explained it moments before the recording tape started to roll. Working in that strange mode... View Details

Keywords: Re: Michael A. Wheeler

Publications