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- All HBS Web (335)
- Faculty Publications (6)
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- 03 May 2023
- Research & Ideas
Why Confronting Racism in AI 'Creates a Better Future for All of Us'
this type of research. It’s a safe place, people feel comfortable sharing what they’re doing, and we don’t have to spend time explaining what algorithms are or why race is organically part of the technology conversation. DeLollis:... View Details
Keywords: by Barbara DeLollis
- 30 Apr 2020
- Book
Fighting Climate Change Requires a New Capitalism
Rebecca Henderson spent her young adult years living two lives. At work, she preached the risks of resisting change to MBA students at the Massachusetts Institute of Technology, drawing on lessons she learned while watching factories close as a management consultant.... View Details
- 08 Feb 2023
- Op-Ed
Building an Inclusive Workplace? Prepare to Shield It from Economic Fears
you’re not accustomed to reflection, it might feel weird, like you’re wasting time. But you would be wrong. In fact, reflection helps leaders make better decisions faster. Leaders must constantly assess a dynamic environment to gain... View Details
Keywords: by Hise O. Gibson and Nicole Gilmore
- 06 Oct 2010
- Research & Ideas
John Kotter: Four Ways to Kill a Good Idea
what about?" With that attack, it's easy for a conversation to slide into endless side discussions about this and that, and that and this, and don't forget about . . . Eventually, people conclude that the idea has not been well thought out. Or they View Details
Keywords: by John Kotter & Lorne A. Whitehead
- 04 Feb 2014
- What Do You Think?
Has Listening Become a Lost Art?
Wendy Zito believes that "when you feel you are being listened to then it helps you connect to the other person but it also helps you hear yourself." Gael raised the question to a more universal level with her comment: "Listening to... View Details
Keywords: by James Heskett
- 13 Apr 2021
- Book
How Inclusive Managers Create Glass-Shattering Organizations
becomes the smartest (and most strategic) thing you can do.” The inclusive managers we heard about in our survey made employees feel heard and respected. They solicited input... View Details
Keywords: by Kristen Senz
- 27 Oct 2020
- Research & Ideas
Can Being the ‘Token’ Give Women and Minorities a Competitive Edge?
gender or racial minority might feel pressure to fill stereotypical roles or represent their entire group. “It was unexpected to us that people would even be willing to put themselves in these situations,” says Chang, noting the vast... View Details
Keywords: by Danielle Kost
- 23 Oct 2013
- Research & Ideas
Overcoming Nervous Nelly
Harvard Business School Assistant Professor Alison Wood Brooks. “It was surprising to see such a devious twist that people would take advantage of someone in an anxious state” "People who are perfectly healthy feel anxious many times... View Details
Keywords: by Michael Blanding
- 03 Oct 2007
- Research & Ideas
Dealing with the ‘Irrational’ Negotiator
nor was she scheduled for a formal performance appraisal. Rather, the managers simply wanted to do something nice for Leslie, so they decided to surprise her with a promotion. Her job responsibilities would not change, but the new title would give her greater status... View Details
Keywords: by Deepak Malhotra & Max H. Bazerman
- 12 Dec 2011
- HBS Case
HBS Cases: Clocky, the Runaway Alarm Clock
lots of hands go up. Over time they end up developing a negative emotion to that alarm clock. What's outwardly a low-impact $10 commitment is actually the source of deep feelings because sleep is so central to our lives." (According... View Details
- 09 Sep 2015
- Research & Ideas
Leadership Lessons of the Great Recession: Options for Economic Downturns
when other approaches would produce better results for customers, employees, and shareholders and foster better long-term performance of the company. “I’ve been a leader during three recessions, and I’ve never heard a management team talk... View Details
- 21 Apr 2021
- Research & Ideas
The Pandemic Conversations That Leaders Need to Have Now
after a presentation is better than “Do you have any questions?” Make sure people feel heard. Recapping other participants’ points before making your own is a helpful practice in all meetings, but especially virtual ones. This lets people... View Details
- 19 Aug 2021
- Op-Ed
Don't Ignore Your Employees' Misery—TAKE Control
officers—some of the military’s most senior leaders—sometimes assume that great officers leave the military for the private sector because they want to make more money. In reality, some of those officers move on because their needs have changed, and perhaps they don’t... View Details
Keywords: by Hise O. Gibson and MaShon Wilson
- 14 Jul 2003
- Research & Ideas
Understaffed and Overworked: What Now?
challenge on her hands. Perhaps you are attempting to manage your way through a similarly exigent scenario. Trying to accomplish everything that used to be done by two or three people, you may be feeling stressed, maybe more than a bit... View Details
Keywords: by Paul Michelman
- 31 Jul 2019
- Research & Ideas
Distressed Employees? Try Resilience Training
of stress. People were also asked whether they agreed with statements like “I feel burned out from work.” Based on these answers, the research team assigned participants different resilience scores. The results The first group of workers... View Details
- 15 Jun 2007
- Research & Ideas
Remembering Alfred Chandler
academic community, with a feeling of emptiness, and of gratitude for all he did for us. Nancy F. Koehn Nancy F. Koehn, an authority on entrepreneurial history, is the James E. Robison Professor of Business Administration at Harvard... View Details
Keywords: by Sean Silverthorne
- 06 Aug 2019
- Cold Call Podcast
Super Bowl Ads Sell Products, but Do They Sell Brands?
opportunity to explore, and examine, and observe the range of storytelling devices and storytelling features that brands use in this one moment and in this one platform.” Kenny: How has streaming affected the advertising industry? We've View Details
- 28 Oct 2001
- What Do You Think?
What Can We Expect in the Other War?
and one which has at times in the last month had a market value greater than all other major airlines combined, two phenomena that may not be coincidental. Since September 11, however, I have heard countless friends, associates, and... View Details
Keywords: by James Heskett
- 16 Nov 2020
- Research & Ideas
Transitions of Power Are Difficult. What Joe Biden and Other Incoming Leaders Need to Know.
I saw in studying winning streaks and losing streaks in sports as well as businesses and nations, it’s easy to appear united when your team is winning. Divisiveness tends to characterize losing streaks, in which people try to hold on to power because they View Details
Keywords: by Sean Silverthorne
- 11 Jun 2007
- Lessons from the Classroom
Teaching the Next Generation of Energy Executives
You may think that being an energy executive—especially a manager in a leading oil company—might be the easiest job around. Just flip the production switch, and watch gas prices head toward $4 a gallon. But students enrolled in Harvard Business School professor Forest... View Details