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- All HBS Web (305)
- Faculty Publications (6)
- 30 May 2024
- News
How to Have Effective Conversations
your own words what you heard them say. Show them that you're not only listening to what they're saying, you're paying attention, you're also processing what they're saying – you're trying to make sense of it. Finally, once you've done... View Details
- Profile
Adriann Dolphin
overwhelmed with opportunity. In class, I’ve heard new perspectives from my classmates or the case protagonists themselves. Clubs and conferences have given me connections to industries I didn’t even know existed before coming here. I’ve... View Details
- 11 Feb 2002
- Research & Ideas
The Quiet Leader—and How to Be One
done, who inspires others to do it in a critical moment. But I'm skeptical that in the countless meetings Jack Welch spent his career going to, in each one of these meetings it was the Jack Welch Show, and that he heard what everybody had... View Details
Keywords: by Martha Lagace
- Web
Profiles - MBA
changed the way I viewed technology — feel free to reach out and I’ll lend you my copy. Find Benjamin on LinkedIn . APPLIED MATH IN ECONOMICS, SECONDARY IN GOVERNMENT MATHER 2023 Cohort 4 Michael Chen "The best innovations come when new... View Details
- 01 Dec 2023
- News
Drop Everything, Read This
us that interfere with our well-being—for instance, the part of me that eats much more than I need to eat when I feel stressed. I took Schwartz’s work even more seriously when I heard the results of the... View Details
- 13 Mar 2023
- Research & Ideas
What Would It Take to Unlock Microfinance's Full Potential?
very well. We do a variety of formal and informal interviews to understand who they’d feel comfortable taking a bet on, and then we do a lot of work with the borrower to come up with a personalized repayment schedule that matches their... View Details
- 22 Dec 2020
- Blog Post
The Forward Fellowship Convinced Me That I Belong at HBS
When I first heard about the fellowship, I felt a sense of calm knowing that there were others like me on campus who, though they may not look like me or come from the same place as me, share a similar story. I not only View Details
- 04 Jun 2020
- Book
It’s Not About You: Why Leaders Need to Look Outward
a foundation of trust to lead people effectively. I’ve found that people feel like the luckiest people when they're trusted and bummed if they're not, but they don't really experience trust as immediately actionable. With actions you take... View Details
Keywords: by Kristen Senz
- Web
Our Values | About
East. Shock has given way to deep pain and grief, sadness, and anger. Many in our community are afraid: uncertain whether they are welcome at Harvard Business School, unsure how to engage in class discussions, and even feeling physically... View Details
- 26 Jun 2020
- Research & Ideas
Why Japanese Businesses Are So Good at Surviving Crises
action.” Yakult delivers water and instant noodles to survivors They are called the “Yakult Ladies,” a team that delivers probiotic drinks manufactured by Yakult to customers’ homes. Shortly after the earthquake and tsunami destroyed Fukushima, CEO Hiromi Watanabe... View Details
Keywords: by Dina Gerdeman
- 17 Apr 2022
- Book
How to Avoid the 'Ethical Slide' That Leads Companies Astray
Company managers have likely heard the old quip: Business ethics is a contradiction in terms. That’s because too often, business is viewed as a hard-hearted enterprise, driven by getting ahead at all costs, even if that means cutting... View Details
Keywords: by Lane Lambert
- 16 Jul 2020
- Research & Ideas
Restaurant Revolution: How the Industry Is Fighting to Stay Alive
industry leaders to participate in a course capstone panel discussion of the COVID-19 crisis and what it means for the future of the industry. What we heard was that the restaurant industry was in deep economic trouble and that... View Details
- 12 Aug 2019
- Research & Ideas
How Scale Changes a Manager's Responsibilities
decision, but to guide and mentor the team through the decision process. You may interview candidates at this stage, too, but I suggest this be to help a junior manager resolve concerns they have about the candidate or probe more deeply on areas in which they View Details
Keywords: by Julia Austin
- 21 Aug 2000
- Research & Ideas
Inside the OR: Disrupted Routines and New Technologies
necessary for successful adoption of new technologies. "You have to talk. I have no qualms about it," said a member of one of the successful teams. "In a regular case, you clam up, but it's too late in MICS. There is no time for recovery." But the... View Details
Keywords: by Hilah Geer
- 16 Mar 2015
- Research & Ideas
Advice on Advice
are often most guilty of doing this, in some cases because they actually feel competitive when receiving advice from experts—which may lead them to dismiss the advice those experts are giving. "Powerful people often say to... View Details
Keywords: by Dina Gerdeman
- 26 Oct 2022
- Research & Ideas
How Paid Promos Take the Shine Off YouTube Stars (and Tips for Better Influencer Marketing)
command outsized respect and trust from followers. “One of the things that we’ve always heard about why social influencers are so effective—and why people, particularly young generations, are listening to social influencers—is that they... View Details
- 27 Apr 2021
- Research & Ideas
IPO or M&A? How Venture Capital Shapes a Startup's Future
on,” says McDonald, the Thai-Hi T. Lee Associate Professor. “They’re thinking ‘I would rather have money than not have money,’ right? Or ‘We'd rather have a high-status venture capitalist that everybody has heard of versus not.’ But... View Details
Keywords: by Rachel Layne
- 08 Feb 2023
- Op-Ed
Building an Inclusive Workplace? Prepare to Shield It from Economic Fears
you’re not accustomed to reflection, it might feel weird, like you’re wasting time. But you would be wrong. In fact, reflection helps leaders make better decisions faster. Leaders must constantly assess a dynamic environment to gain... View Details
Keywords: by Hise O. Gibson and Nicole Gilmore
- 03 Mar 2003
- Research & Ideas
Top Ten Legal Mistakes Made by Entrepreneurs
"I've heard many war stories," says Harvard Business School associate professor Connie Bagley, reflecting on conversations with former students who have started business ventures. To prepare current students for the HBS Business... View Details
Keywords: by Staff
- 03 May 2023
- Research & Ideas
Why Confronting Racism in AI 'Creates a Better Future for All of Us'
this type of research. It’s a safe place, people feel comfortable sharing what they’re doing, and we don’t have to spend time explaining what algorithms are or why race is organically part of the technology conversation. DeLollis:... View Details
Keywords: by Barbara DeLollis