Fake News - Publications - Faculty & Research

15 May 2019
Research Event

The Unconventional Capitalism That Shapes Business History

capitalists The opening session went to the heart of current debates about fake news and authenticity. Mao’s China cultivated a small group of so-called Red Capitalists who were View Details

Keywords: by Geoffrey G. Jones; Education

26 Oct 2017
Research Event

In an Era of 'Fake News,' What is the Future of Advertising and Publishing?

pondered the impact of fake news on democracy, the potential for government regulation of the internet, and the future of business models that support traditional media such as newspapers. The event was... View Details

Keywords: by Jen Deaderick; Journalism & News; Journalism & News

07 Oct 2019
Sharpening Your Skills

How Companies Can Make Up with (Very) Unhappy Customers

Mark Zuckerberg delayed action and side-stepped responsibility. Two Million Fake Accounts: Sales Misconduct at Wells Fargo Coming out of the financial crisis, Wells Fargo was one of the world’s most successful banks. But then its sales... View Details

Keywords: by Sean Silverthorne; Retail; Air Transportation

30 Dec 2013
Research & Ideas

Most Popular Articles of 2013

Best Employees Many companies hand out awards such as "employee of the month," but do they work to motivate performance? Not really, says Ian Larkin. In fact, they may turn off your best employees altogether. Power Posing: Fake... View Details

Keywords: by Staff

03 Feb 2016
What Do You Think?

How Do You Hire an 'Impostor'?

commented that, “I would any day prefer self moderation to empty haughtiness.” Nilgun Yetis described them as “very talented and wholehearted people.” GuestReader put it this way: “Lack of certainty in one’s ability to succeed is reasonable at the outset of a View Details

Keywords: by James Heskett

10 Oct 2018
Research & Ideas

The Legacy of Boaty McBoatface: Beware of Customers Who Vote

Brierley Professor of Business Administration. “But even when firms never guarantee that consumers will choose the winner, consumers infer an implicit contract and are upset when that contract is violated.” Norton and John examine the pitfalls of those implicit... View Details

Keywords: by Michael Blanding; Advertising

09 Nov 2015
Research & Ideas

These Employers Pay Higher Salaries than Necessary

Imagine you walk into a shop where you don’t know the prices. Maybe it’s a Turkish souk, redolent with smells of saffron and turmeric. Or maybe it’s a New Hampshire antique store, full of dusty shelves of enticing oddities. You pick out... View Details

Keywords: by Michael Blanding; Employment; Technology; Computer

10 Mar 2011
What Do You Think?

To What Degree Does the Job Make the Person?

new job. In other words, is there a self-selection bias in studies of the effects of job on a person's chemical makeup? As Stephanie Smith put it, "Perhaps it's a case of either the hormones and natural adaptability of the person... View Details

Keywords: by James Heskett

27 Jul 2019
Op-Ed

Does Facebook's Business Model Threaten Our Elections?

statements, Facebook has lobbied against further regulation by government, typically ranking in the top 10 US spenders on lobbying efforts. What’s the solution? To Facebook’s credit, it has been partnering with government and nongovernmental organizations to weed out... View Details

Keywords: by George Riedel

22 Feb 2011
Research & Ideas

Most Popular Articles, Papers of the Decade

concerned about cash, and employees worry about their jobs. But a downturn is no time to stop spending on marketing. The key, says professor John Quelch, is to understand how the needs of your customers and partners change, and adapt your strategies to the View Details

Keywords: by Sean Silverthorne

02 Sep 2015
Research & Ideas

Explaining China's Crash

negative shock to global growth, that would be bad news for everyone. I don’t believe this to be the base case unless there is a real hard landing. Q: Which industries and nations will feel this slowdown most acutely and how are they... View Details

Keywords: by Christina Pazzanese; Financial Services

04 Apr 2019
Cold Call Podcast

Can Mark Zuckerberg Rebuild Trust in Facebook?

trust in traditional media is at its highest point in the past decade at 66 percent. But trust in social media platforms languishes at around 43 percent, and in this era of fake news, fixed elections and fraudulent data, regaining the... View Details

Keywords: Re: Andi Wang

06 Mar 2012
First Look

First Look: March 6

U.S. corporations, which enjoy ready access to the deepest capital markets in the world. Venture capital, for example, and the public equity markets that support it, has channeled money to innovative ideas that have transformed industries and generated View Details

Keywords: Sean Silverthorne

Publications