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  • August 2009
  • Case

The TSMC Way: Meeting Customer Needs at Taiwan Semiconductor Manufacturing Co.

By: Willy C. Shih, Chen-Fu Chien, Chintay Shih and Jack Chang
When L.C. Tu receives an emergency order, he is confronted with a range of production scheduling choices, each of which has unique costs and trade-offs. The case was designed to help students understand job-shop style production and the impact of disruptions and... View Details
Keywords: Disruption; Customer Relationship Management; Decision Choices and Conditions; Cost; Order Taking and Fulfillment; Production; Semiconductor Industry; Taiwan
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  • September 2009 (Revised November 2021)
  • Case

OnStar: Not Your Father's General Motors

By: Clayton M. Christensen
After two years of less than stellar performance resulting in sales well below plan, senior management at General Motors (GM) mobile telecommunications service start-up, OnStar, recognized that without a substantial change in their strategy, support for the venture... View Details
Keywords: Change Management; Decision Choices and Conditions; Growth and Development Strategy; Corporate Strategy; Technology; Risk and Uncertainty; Joint Ventures; Corporate Entrepreneurship; Product Positioning; Risk Management; Auto Industry; Telecommunications Industry
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  • 11 Sep 2012
  • First Look

First Look: September 11

conditions on sequence memory. In addition, conscious thought appeared to increase intrusion nowness and arousal. Limitations. The analogue design and healthy participant sample prevent from generalizing results to other populations.... View Details
Keywords: Sean Silverthorne
  • 06 Mar 2007
  • First Look

First Look: March 6, 2007

operations. And through Arbitrage, they exploit disparities between national or regional markets, often by locating different parts of the supply chain in different places—for instance, call centers in India, factories in China, and... View Details
Keywords: Martha Lagace
  • 14 Aug 2018
  • First Look

First Look at New Research and Ideas, August 14, 2018

Abstract—Is racial heterogeneity responsible for the distressed financial conditions of U.S. central cities and for their limited ability to provide even basic public goods? If so, why? I study these questions in the context of the first... View Details
Keywords: by Sean Silverthorne
  • 03 Feb 2009
  • First Look

First Look: February 3, 2009

to deviate from the proposed research activities. The contract prevents opportunistic exercise of the termination right by conditioning payments on the termination of the agreement. We test the model empirically using a new data set of... View Details
Keywords: Martha Lagace
  • 18 Jul 2017
  • First Look

First Look at New Research and Ideas, July 18, 2017

positively select into negotiations on observable characteristics of the negotiation environment, only women positively select on unobservables such as their ability to negotiate. Organizational Structures and the Improvement of Working View Details
Keywords: Sean Silverthorne
  • Web

The Women in the Relay Assembly Test Room – The Human Relations Movement – Baker Library | Bloomberg Center, Historical Collections

mica splitting department. In the study of fourteen men in the bank wiring test room, where conditions were unaltered, no change in productivity occurred—attributed in part to an implicit understanding among the workers not to exceed what... View Details
  • 08 Mar 2021
  • In Practice

COVID Killed the Traditional Workplace. What Should Companies Do Now?

A year ago, COVID-19 forced many companies to send employees home—often with a laptop and a prayer. Now, with COVID cases subsiding and vaccinations rising, the prospect of returning to old office routines appears more possible. But will employees want to flock back to... View Details
Keywords: by Dina Gerdeman
  • Web

Technology & Innovation - Faculty & Research

Management ; Transformation ; Decision Choices and Conditions ; Digital Strategy ; Digital Transformation ; Internet and the Web ; Mobile and Wireless Technology ; Innovation and Management ; Innovation Strategy ; Growth and Development... View Details
  • 01 Oct 2001
  • Research & Ideas

How To Make Restructuring Work for Your Company

this book undertook major restructurings without being in a financial crisis. Compared to the rest of the U.S. airline industry, United Air Lines was in relatively strong financial condition when its employees agreed to almost $5 billion... View Details
Keywords: by Stuart C. Gilson
  • 04 Apr 2023
  • Book

Two Centuries of Business Leaders Who Took a Stand on Social Issues

While shareholders still reign supreme at many companies, a widespread shift toward more responsible business practices is driving more leaders to take a stand on social and environmental issues today, says Harvard Business School Professor Geoffrey Jones. Jones... View Details
Keywords: by Lane Lambert; Consumer Products; Fashion; Retail; Green Technology
  • 09 Apr 2007
  • Research & Ideas

Industry Self-Regulation: What’s Working (and What’s Not)?

should managers know most about self-regulation? Michael Toffel: A growing number of firms are expressing concern about the societal aspects of industrial activities. In the 1990s, most were focused on the activities within their own View Details
Keywords: by Martha Lagace
  • 29 Apr 2014
  • First Look

First Look: April 29

http://hbr.org/product/cancer-screening-in-japan-market-research-and-segmentation/an/514057-PDF-ENG Harvard Business School Case 514-034 Rana Plaza: Workplace Safety in Bangladesh (A) On April 24, 2013, the Rana Plaza factory building... View Details
Keywords: Sean Silverthorne
  • Web

Health Care - Faculty & Research

VideaHealth, a startup using artificial intelligence (AI) to detect dental conditions on x-rays, spent the early years of his company laying the groundwork for an AI factory. This AI factory, designed to rapidly build and iterate on new... View Details
  • 10 Oct 2023
  • Blog Post

Policy Drivers for Environmental Justice: What Businesses Need to Know

responsibility for cleanup onto the polluters, which should continue to raise funding for cleanup. The IRA also includes permanent tax funding for the Black Lung Disability Trust Fund ($1.1 billion over ten years).[21] This condition... View Details
  • Web

Social Enterprise - Faculty & Research

boardrooms, consistently ranking at the bottom of some two dozen possible priorities. Many years ago labor conditions in Asian contract factories prompted Nike board member Jill Ker Conway to lobby for a... View Details
  • 15 Jun 2009
  • Research & Ideas

GM: What Went Wrong and What’s Next

government. This is a great deal for Magna, but terrible for Chevrolet. GM's best small cars are engineered (and some are manufactured) by Opel in Europe. But it's not just about design and engineering. The supply chains and factory... View Details
Keywords: by Staff; Auto
  • Web

2022 Reunion Presentations - Alumni

this session, we will consider the implications of living in a permanent state of elevated turbulence. COVID has been an object lesson in having to continuously reassess changing conditions and adapt both strategy and operations to the... View Details
  • 10 Sep 2020
  • Research & Ideas

The COVID Two-Step for Leaders: Protect and Pivot

conditions and the paramount importance of doing the right thing—some leadership teams have committed themselves to two guiding principles: act now to protect and run the business today, and plan now to retool the business for the... View Details
Keywords: by Boris Groysberg and Katherine Connolly Baden