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- All HBS Web
(225)
- News (64)
- Research (127)
- Multimedia (2)
- Faculty Publications (16)
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- 12 Feb 2019
- First Look
New Research and Ideas, February 12, 2019
(61%). Note that this 61% penetration rate is essentially at parity with home ownership (64%) and higher than that of 401(k) retirement account ownership (53%). Life settlements, or life insurance settlements, allow individuals to sell... View Details
Keywords: Dina Gerdeman
- 01 Dec 2006
- What Do You Think?
How Important Is Quality of Labor? And How Is It Achieved?
mind in the face of the debate over immigration and outsourcing, essentially trade in labor. And it is prompted by a new book, A Farewell to Alms: A Brief Economic History of the World, by Gregory Clark that identifies what he calls... View Details
Keywords: by by Jim Heskett
- 16 Apr 2001
- Research & Ideas
Breaking the Code of Change
academics from different fields frame research questions in a way that will lead to an integrative theory of change. Such a theory would clarify the trade-offs between different approaches to change and would aid in defining choices and consequences. This integration,... View Details
Keywords: by Michael Beer & Nitin Nohria
- 16 Jul 2020
- Research & Ideas
Restaurant Revolution: How the Industry Is Fighting to Stay Alive
essential part of the restaurant experience. Rebuilding that confidence and trust needs to begin with empathy and respect for restaurant employees who will be a new contingent of frontline workers in the... View Details
- 15 Sep 2022
- Research & Ideas
Looking For a Job? Some LinkedIn Connections Matter More Than Others
where it’s essential to keep up with the latest information in the field. “In those type of industries, information is evolving very rapidly, so weak ties can help you access that efficiently,” Rajkumar says. Adds Brynjolfsson: “The... View Details
Keywords: by Michael Blanding
- 09 Jan 2020
- Book
Rethinking Business Strategy in the Age of AI
figure it out. It’s a new way of serving users and making customers happy, but it comes with a lot of risks. The minute something this fundamental happens, where you’re essentially taking a firm’s ability to serve consumers and you’re... View Details
Keywords: by Dina Gerdeman
- 28 Mar 2012
- What Do You Think?
Are Factory Jobs Important to the Economy?
Summing Up: What Next, If Manufacturing Proves Not To Be A Creator Of Those Good "factory Jobs" Of The Past? Manufacturing is essential to the health of an economy. It both fuels and results from innovation. It is natural in the course of... View Details
- 21 Sep 2021
- Office Hours
Readers Ask: How Can I Gain Power and Influence?
dynamics in the workplace? Workers have more power today than they did 18 months ago, partly because the pandemic has made all of us aware of how critically important essential View Details
Keywords: by Kristen Senz
- 15 Nov 2011
- First Look
First Look: November 15
essential to develop the self-awareness, compassion, emotional intelligence, and authenticity required to be inspired human beings and inspiring leaders. Book:... View Details
Keywords: Sean Silverthorne
- 01 Feb 2023
- What Do You Think?
Will Hybrid Work Strategies Pull Down Long-Term Performance?
(iStockphoto/AndreyPopov) Remote work has always been an essential part of economic activity. Some people work from home, some work from anywhere, and some work where customers need them. But the COVID-19 pandemic gave rise to both... View Details
Keywords: by James Heskett
- 07 May 2020
- Research & Ideas
The One Good Thing Caused by COVID-19: Innovation
distancing. New patterns of consumer and worker behavior and expectations have emerged during the first weeks of the crisis. COVID-19 represents a tremendous economic shock and burden. In recent weeks, the focus has begun to shift towards... View Details
Keywords: by Hong Luo and Alberto Galasso
- 13 Jun 2011
- HBS Case
Mobile Banking for the Unbanked
needs of their target customers. "WIZZIT essentially took a banking service like the one we have here—depositing salaries in the bank that we draw down to make payments—and decided that this is what the poor wanted, too," Rangan... View Details
- 15 Jun 2009
- Research & Ideas
GM: What Went Wrong and What’s Next
history of this American corporate icon. The U.S. cannot afford to lose the thousands of middle-class jobs of GM workers and management, nor the cutting edge R&D that GM does with its suppliers and partner universities. GM faces a... View Details
- 21 May 2012
- Research & Ideas
OSHA Inspections: Protecting Employees or Killing Jobs?
help with the data analysis. Thus began the long saga of extracting statistics on inspections and sorting out which were randomly assigned, which followed accidents, and which followed complaints. In addition, Toffel and Levine View Details
Keywords: by Michael Blanding
- 04 May 2011
- Research & Ideas
Is Web Surfing Distracting Your Workers?
according to new research. The researchers found that the students facing temptation were more apt to make mistakes and were less productive By banning web surfing, employers are essentially asking their View Details
Keywords: by Michael Blanding
- 14 Jul 2020
- Research & Ideas
Restarting Under Uncertainty: Managerial Experiences from Around the World
“critical workers,” employees who were essential to manage the production facility. Activities and schedules were organized so that two critical workers never interacted with each other under any... View Details
- 07 Apr 2020
- Research & Ideas
What Customers Need to Hear from You During the COVID Crisis
responding more quickly and effectively to the pandemic than their government was, demonstrating the faith that consumers have in their brands and the companies that stand behind them. 86 percent of surveyed consumers view their brands as an View Details
Keywords: by Jill Avery and Richard Edelman
- 21 Apr 2021
- Research & Ideas
The Pandemic Conversations That Leaders Need to Have Now
conversations with individual employees during this critical time. Conversations are the best way to get leaders and employees back into the practice of relating to one another in person. How are people doing? What challenges are they facing at work and in their... View Details
- 17 Dec 2007
- Research & Ideas
The Rise of Medical Tourism
classmates essentially engaged in medical tourism—they would simply bundle up the care they needed, make a trip to their country of origin, and take care of it. India was certainly one of those countries I was aware of due to my own... View Details
- 22 Jul 2019
- Book
How to Be a Digital Platform Leader
business. Yoffie: Platforms really are double-edged swords. They are some of the most valuable, efficient ways to organize commerce, and they are also a potential source of violence, disinformation, antitrust abuse, worker abuse, racism,... View Details
Keywords: by Martha Lagace