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Show Results For
- All HBS Web
(1,287)
- News (217)
- Research (816)
- Events (1)
- Multimedia (1)
- Faculty Publications (236)
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- 25 Aug 2022
- News
On Purpose
responsibility (CSR) strategy. From interviewing scores of employees and executives, it was clear that storytelling was somewhere at the core of it all, she says. Take, for example, Marvel’s 2018 blockbuster Black Panther. The film was... View Details
- 01 Jun 2005
- News
Stephen Fuller Remembered
Soldiers Field, he served for two years as the first president of the Asian Institute of Management in the Philippines and, from 1971 to 1982, as a vice president at General Motors, where he focused on employee View Details
- 01 Jun 2024
- News
Case Study: Ready for an Upgrade
Illustration by Alvaro Dominguez The Los Angeles–based startup Stell was borne of a pain point almost as old as recorded history itself: paperwork. One of Stell’s cofounders, Malory McLemore (MBA 2022), had landed a job as an engineer at Airbus after earning a... View Details
- 01 Jun 2017
- News
The End of the Noncompete Clause
campaign, Employee Association to Renegotiate Noncompetes (EARN) in 2016. Because EARN’s “pop-up unions,” organized under the National Labor Relations Act, are designed to only engage the company on one... View Details
Keywords: Janelle Nanos
- 01 Jun 1997
- News
A Better Way to Go on Strike
costs at $200 million a day. What's more, a strike would cost the pilots and other employees their salaries. The airline would lose tens of millions of dollars daily and risk losing market share to its competitors. Yet the pilots were... View Details
- 01 Jun 2009
- News
Letters to the Editor
Labor Relations Board then notifies the business owner that a secret ballot election must take place within six weeks. During that time employers wishing to make the case to their employees that they would... View Details
- 05 Dec 2016
- News
The Dragon’s Tale
with the country’s recent economic slowdown, China has more billionaires than the United States. Behind that fairly startling statistic are troubling related issues such as corruption among China’s elite and very wide variance in income,... View Details
Keywords: Deborah Blagg
- 01 Mar 2003
- News
Service with a Smile
when one is angry or disappointed as an example, Roberts and Côté advise employers to “minimize the frequency of unpleasant emotions that employees need to suppress.” Thus, as Roberts said in a recent interview, “It’s best to create a... View Details
- 01 Oct 2001
- News
New Economy Notables: Scott D. Cook
once sold holdings in their retirement accounts to lend me money to keep the doors open. All seven hundred employees at the meeting rose to give my parents a standing ovation. View Details
- 01 Sep 2013
- News
Passion & Purpose
employees in 28 offices. The company, with an industry-high 99 percent customer retention rate, regularly receives awards for its customer service. Roger W. Sant, MBA 1960 Cofounder and Chairman Emeritus, The AES Corporation, Washington,... View Details
- 01 Apr 2002
- News
Siebel Addresses HBS Northern California Club
large part to its founder's emphasis on customer relations over shareholder value. Today, Siebel has over eight thousand employees in more than 34 countries. Fortune magazine ranked the company second in its... View Details
- 01 Apr 2000
- News
Q & A: A Conversation with IRS Chief Charles Rossotti
timely service. Directly related to that approach are our new customer-oriented benchmarks for IRS performance: customer satisfaction, employee satisfaction, overall compliance by each tax-paying sector, and... View Details
Keywords: Garry Emmons
- 01 Mar 2012
- News
Speak English, Please!
Image by Chuan Khoo / Getty Images Learning to Speak the Language of Business In March 2010, CEO Hiroshi Mikitani (MBA 1993) stood in front of his employees at online retail giant Rakuten’s Tokyo headquarters and made a stunning... View Details
- 01 May 2013
- News
Joella Lykouretzos, MBA 2001
employees and currently manages approximately $2 billion in funds. “The most rewarding part has been building a team and watching it thrive,” says Joella Lykouretzos, who guided the firm as director of investor View Details
- 01 Jun 2003
- News
Up Against The Firewall
company can ever be completely safe — even if a firm disconnects from the Internet, unauthorized personnel or disgruntled employees inside the company’s facilities can figure out ways to access its computers — some firms, especially those... View Details
- 01 Dec 2022
- News
Case Study: Your Call Is Important to Us
Duncan for the company’s Hack Week competition, in which employees are invited to spend a week pursuing a passion project. Their idea for a personality-forward voice assistant won an award and, with it, some funding. “Seeing that Spotify... View Details
- 24 Jul 2018
- News
How Amy Hood Won Back Wall Street and Helped Reboot Microsoft
At an executive retreat in 2015, Hood lectured senior leaders on the need for more internal and external metrics to keep employees on a measurable path and communicate better to investors. Nadella and Hood hatched a plan to refocus... View Details
- 01 Jun 1998
- News
Diversity and Community
shrinking labor pool of talented people," Thomas continues, "today's companies are courting and working with diverse constituencies that were all but invisible to firms even a couple of decades ago. It is now widely accepted that workforce diversity helps a company... View Details
Keywords: Garry Emmons
- 01 Jun 1999
- News
Proposed Chair Would Honor African-American Business Pioneer
career as an independent printing salesman in Washington, D.C., and established the New Negro Alliance, an organization intended to persuade companies doing business in black neighborhoods to hire employees from within those... View Details
- 17 Dec 2015
- News
Examining Global Workforce Management
As executives of an international company are considering workforce reductions in Europe and South America, they are providing layoff support to employees and working with communities to create incentives for new businesses to replace... View Details