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- All HBS Web
(696)
- News (107)
- Research (472)
- Multimedia (2)
- Faculty Publications (107)
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- 01 Apr 1998
- News
New Releases
improvement will they be able to take full advantage of the cost management potential of their new systems." Presenting a blueprint for the design of systems that promote both learning and better decision-making, the authors highlight... View Details
- 01 Oct 1998
- News
Beyond the Numbers
he explains. In a record six weeks, Robinson was promoted to controller for Citicorp's Global Consumer Businesses, becoming responsible for seven hundred employees worldwide. In 1994 he joined ADVO, Inc.,... View Details
Keywords: Eileen K. McCluskey
- 01 Dec 2001
- News
Steven Rogers
with Laura, to Columbus, Indiana, and then to Rocky Mount, North Carolina. Rogers was impressed with the emphasis on values as well as profit at Cummins, where he worked both as a customer-service supervisor and as a purchasing agent. "I had always believed in treating... View Details
- 21 Jun 2020
- News
Rooting out Racism
opportunity. An organization cannot be a meritocracy when the small number of black employees spend a significant percentage of their mental bandwidth wondering, “Why aren’t there more people like me? Am I being treated differently?”... View Details
- 17 Apr 2015
- News
A Driving Force for a Sustainable World
she was honored with the National Order of Merit, France’s highest decoration, in recognition of her efforts to promote sustainable development and to support innovative startups. “It doesn’t make my life different on a daily basis, but... View Details
- 01 Dec 2011
- News
Making the Case for Leadership
the workers’ allegiance. She does so in part by meeting one-on-one with every employee and introducing innovations such as pairing a shift worker with a manager in coleadership roles. “This is an unusual case because it’s about an MBA in... View Details
Keywords: Garry Emmons;Julia Hanna;Roger Thompson; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment; National Security and International Affairs; Government; Health, Social Assistance; Data Processing, Hosting, and Related Services; Information; Electrical Equipment, Appliance, and Component Manufacturing; Manufacturing; Food Manufacturing; Manufacturing; Nonmetallic Mineral Product Manufacturing; Manufacturing; Management, Scientific, and Technical Consulting Services; Professional Services
- 01 Dec 2013
- News
Batteries and Chocolates
the gender biases of those who control them, then historically male places will tend to be harder on women and to promote only those women who essentially behave "like men." Conversely, once an organization becomes dominated by women, the... View Details
- 01 Jun 2014
- News
Alumni and Faculty Books for June 2014
which employees act like free agents. The solution? Think of employees not as family or free agents but as allies. Both managers and employees must trust each other enough to... View Details
- 01 Dec 2020
- News
Karmic Kickstart
of those less fortunate pivots was pretty standard stuff: After a change in leadership, I was unceremoniously fired at the bank where I had been promoted just a few days earlier. After a year of frustration and effort I gave up on the... View Details
- 01 Dec 1997
- News
Banking on HBS
Challenge Indeed, the Bank's stated mission is to reduce poverty and improve living standards by promoting sustainable growth and investments in people. To those ends, it provides loans, technical assistance, and policy guidance for its... View Details
Keywords: Garry Emmons
- 01 Mar 2006
- News
The Little Ice-Cream Company That Could
delivery truck, a 1920 Ford, still rolls out for promotional events. COURTESY DREYER'S GRAND ICE CREAM While war stories make for great company lore, even in their telling Rogers never loses sight of the two things he credits for making... View Details
- 30 Nov 2017
- News
Happy Meals (Are Here Again)
orders and have them delivered to their tables—a service often performed by managers. “Now when I see a customer talking to a manager, it’s a good thing,” says Karavites, smiling. Traditionally, the bank of cash registers that separates the customers and the View Details
- 10 Mar 2017
- News
The Business of Lego Batman
professional growth? An artist may start out as an artist. Then do I promote them and properly train them to be head of story? The next position could be to become co-director and eventually to the director of a movie. So in the case of... View Details
- 01 Mar 2012
- News
Alumni Book Briefs
“invisible handshake” of collaborative networks. The Secret of Teams: What Great Teams Know and Do by Mark Miller (AMP 170, 2006 ) (Berrett-Koehler Publishers) What is the secret of high-performance teams? Miller tells a business fable about a newly View Details
- 01 Mar 2025
- News
Alumni and Faculty Books
Review Press Women around the world do extremely well when it comes to their education. They graduate at higher rates than men and have higher average GPAs. But then a strange thing happens upon entering the workforce: They immediately lose their advantage. When the... View Details
- 14 Nov 2019
- News
Keeping Red Lobster Fresh
extremely open and solicit feedback from the employees closest to the action. I have lunch—one on one lunches—with employees at all levels of the company to really hear. I do that all the time. But that lets... View Details
- 10 Mar 2021
- News
Next Normal
Edited by Julia Hanna; illustrations by Fabio Consoli One year after the pandemic mandated an abrupt shift to working from home for millions of people, organizations are taking a long, hard look at how and where employees work—and why. In... View Details
- 08 Jun 2018
- News
My First Job: Selling Shoes, Surviving Black Monday, and Shaped by Chicken Lenses
grown up in the business all of my career, and when I finished college and came back I was a full-time employee for the first time. After a year or so I was promoted to work under my dad as one of the... View Details
- 28 Feb 2025
- News
Joy to the World
and also great recommendations from staff. So the net promoter score for working at the social centers for the impact of our programs has increased really significantly. I'm proud of the work our team has done on that. And they've given... View Details
- 01 Apr 1999
- News
Spirit at Work
uncomfortable territory in an effort to respond to their employees' deeper yearnings. While spirituality is a highly individual and personal matter, managers and employees alike seem to find common themes emerging when they begin thinking... View Details
Keywords: Marguerite Rigoglioso