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- All HBS Web (252)
- Faculty Publications (37)
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- 16 Feb 2016
- First Look
February 16, 2016
link: https://www.hbs.edu/faculty/Pages/item.aspx?num=50591 Do Incentive Plans for Exemplary Employees Lead to Productive or Counterproductive Outcomes? By: Deller, Carolyn, and Tatiana Sandino Abstract—Using data from a retail chain, this... View Details
Keywords: Sean Silverthorne
- 03 Oct 2023
- HBS Case
Layoffs Can Be Bad Business: 5 Strategies to Consider Before Cutting Staff
suspend certain benefit payments, such as 401(k) matching contributions. “These are some of those commonsense things that may not occur to people because they are thinking with their labor hats on and not their general business hat,” Sucher says. 3. Develop a View Details
- 17 Jul 2012
- First Look
First Look: July 17
controllers relied on the cultural authority of financial economics and the "full fair value" logic. Second, top management's interactive use of a particular control system sends a signal to external stakeholders about the... View Details
Keywords: Sean Silverthorne
- February 2020
- Article
Effects of a Tournament Incentive Plan Incorporating Managerial Discretion in a Geographically Dispersed Organization
By: Carolyn Deller and Tatiana Sandino
Using retail chain data, we study the effects of a tournament incentive plan based primarily on objective performance, but incorporating managerial discretion in the selection of winners. In principle, such plans could motivate employees to perform both at a high... View Details
Keywords: Tournaments; Subjectivity; Motivation and Incentives; Fairness; Performance Improvement; Geographic Location
Deller, Carolyn, and Tatiana Sandino. "Effects of a Tournament Incentive Plan Incorporating Managerial Discretion in a Geographically Dispersed Organization." Management Science 66, no. 2 (February 2020): 911–931.
- 11 Apr 2023
- Op-Ed
The First 90 Hours: What New CEOs Should—and Shouldn't—Do to Set the Right Tone
whether they’re staying or leaving. Also, schedule introductory conversations with key customers and employees. You may even want to approach some former employees or board members and ask for their insights. When you arrive, you should... View Details
Keywords: by John Quelch
- 07 Jul 2021
- Book
Good News for Disgraced Companies: You Can Regain Trust
because the goals conflict,” Sucher says. Means: A company’s means are not merely its business methods, but whether it takes “the fair path to get there,” Sucher says, in creating equitable practices for View Details
Keywords: by Lane Lambert
- 17 Dec 2018
- Research & Ideas
Women Receive Harsher Punishment at Work Than Men
authorized by the United States government to monitor financial firms. The data included all employment information for financial advisors from 2005 to 2015, including when employees were hired, when they left each firm, and whether they... View Details
- 26 Aug 2002
- Research & Ideas
High-Stakes Decision Making: The Lessons of Mount Everest
into action. As Cyrus the Great once said, leaders must balance the need for "diversity in counsel, unity in command." To accomplish this, leaders must insure that each participant has a fair and equal opportunity to voice their... View Details
Keywords: by Michael A. Roberto
- 27 Sep 2018
- Research & Ideas
Religion in the Workplace: What Managers Need to Know
direction of CEO Michael Jeffries, the company held onto a hint of its hallmark safari style while putting a greater emphasis on casual clothes and ballooned to more than 1,000 stores worldwide, with revenues exceeding $3.5 billion by 2008. Central to marketing the... View Details
- 07 Mar 2011
- Research & Ideas
Why Companies Fail—and How Their Founders Can Bounce Back
that goes against the normal tenets of morality and fair play. Ghosh cites as example a CEO who fires a bunch of employees in order to pay for his own severance package. In such cases, a manager's reputation... View Details
Keywords: by Carmen Nobel
- 20 Jan 2022
- Op-Ed
3 Steps to Help Companies Rebuild Trust During the Pandemic
We’re approaching year three of the COVID-19 pandemic, with no clear end in sight. During this time, companies have had to make difficult decisions about whether employees should work from home, wear masks in the office, and get... View Details
Keywords: by Sandra J. Sucher and Shalene Gupta
- 01 Sep 2021
- What Do You Think?
Can We Train for Trust?
(Image credit: iStockphoto/jubaphoto) How many times have we discussed the contributions of employee engagement and the loyalty it produces to an organization’s performance? Trust is, as it is for many things in society, the bedrock for... View Details
Keywords: by James Heskett
- 03 Jan 2023
- Book
Confront Workplace Inequity in 2023: Dig Deep, Build Bridges, Take Collective Action
mirror—and it's a nonjudgmental mirror—so that they can see what they believe.” After working with upper-level management, Opie meets with employees working at lower levels, which she prefers to do off-campus and outside of working hours... View Details
Keywords: by Pamela Reynolds
- 05 May 2011
- What Do You Think?
How Ethical Can We Be?
that, under the circumstances, "we should be as ethical as the situation around us can determine while at the same time be mindful of the consequences ." Turning to the core issue of the column, why do we so often regard ourselves as more View Details
Keywords: by Jim Heskett
- 20 Jan 2015
- First Look
First Look: January 20
FASB, particularly on the use of fair values in accounting. We find evidence that auditor lobbying is driven by prevailing standards of litigation and regulatory scrutiny and by support for fair-value accounting. But we find no evidence... View Details
Keywords: Sean Silverthorne
- 16 Jul 2020
- Research & Ideas
Restaurant Revolution: How the Industry Is Fighting to Stay Alive
and 8 million employees out of work—three times the job losses seen by any other industry. While some restaurants began reopening in May and June, most featured only takeout, delivery, or outdoor dining options due to local restrictions.... View Details
- 28 Apr 2015
- First Look
First Look: April 28
315-067 Responsibilities to Employees This note provides a framework to conceptualize managers' responsibilities to employees in relation to economic, legal, and ethical considerations. It also frames the... View Details
Keywords: Sean Silverthorne
- 07 Feb 2023
- Research & Ideas
Supervisor of Sandwiches? More Companies Inflate Titles to Avoid Extra Pay
involving the Family Dollar chain, a court awarded $35 million to 1,425 employees who missed out on overtime pay due to “fabricated job titles,” the study notes. While many employees had titles like “store... View Details
Keywords: by Scott Van Voorhis
- 16 Apr 2001
- Research & Ideas
Breaking the Code of Change
values included involvement of all employees in improving the company, fair treatment of workers, support for the community around its plants, and openness and truthfulness in the company." Unlike the... View Details
Keywords: by Michael Beer & Nitin Nohria
- 01 Nov 2019
- What Do You Think?
Should Non-Compete Clauses Be Abolished?
Andrei Stanescu SUMMING UP Can Rules on Non-Compete Agreements Be Fixed? There is strong opposition to non-compete agreements, especially as applied to employees with low incomes. They are difficult to enforce, even where they are... View Details
Keywords: by James Heskett