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- Faculty Publications (39)
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- All HBS Web (74)
- Faculty Publications (39)
- 31 Mar 2002
- Research & Ideas
You’re Wasting Your Employees! What You Can Do About It
operations of any company that wishes to flourish in the new age. And yet, a decade of organizational delayering, destaffing, restructuring, and reengineering has produced employees who are more exhausted than empowered, more cynical than... View Details
- 17 Mar 2009
- First Look
First Look: March 17, 2009
for-profit software companies. Linux is open source (all code is made available for redistribution by anyone) and harnesses the collective power of thousands of programmers-both independent and employees of major software firms such as... View Details
Keywords: Martha Lagace
- 19 Dec 2023
- Research & Ideas
$15 Billion in Five Years: What Data Tells Us About MacKenzie Scott’s Philanthropy
real people face-to-face at bedsides and tables, in prisons and courtrooms and classrooms, on streets and hospital wards and hotlines and frontlines of all types and sizes, day after day after day.” We also know that she believes that the collective View Details
- 14 May 2018
- Research & Ideas
Amazon vs. Whole Foods: When Cultures Collide
about Whole Foods customers, really angry customers, regularly encountering empty shelves at their favorite retailer. Then stories surfaced about Whole Foods employees crying over their new performance-driven working conditions imposed by... View Details
- 26 Apr 2022
- Book
What Does Your Business Stand For? Why Building Trust Starts with Purpose
To be successful, companies must build trust with their employees and consumers. But how can companies do so in these turbulent times when they are being pulled in many directions all at once? First, businesses must realize that trust is... View Details
Keywords: by Ranjay Gulati
- Web
2023 Reunion Presentations - Alumni
productive disagreement and engagement with opposing views are crucial to high-functioning teams and organizations. Drawing from my research I will discuss how leaders can approach disagreements productively and help employees at all... View Details
- 01 Feb 2001
- News
What Makes a Good Leader
prices would plummet, their competitors would be all over them, and employees would be jumping ship. But even if you can't be absolutely open with everyone, leaders have to confront their companies' problems and, of course, share them... View Details
Keywords: Management
- 21 Aug 2018
- First Look
New Research and Ideas, August 21, 2018
increasingly using crowdsourced public goods as inputs for innovation and production. Counterintuitively, some firms pay their employees to contribute to the creation of these goods, which can be used freely by their competitors. This... View Details
Keywords: Dina Gerdeman
- 22 Oct 2007
- Research & Ideas
Bringing ‘Lean’ Principles to Service Industries
the more familiar lean technique of value stream mapping (VSM) to identify and decrease wasted time and effort throughout the software development process. Improving From The Bottom Up While most organizations struggle with implementing a new system, fighting the... View Details
- 17 Oct 2022
- Research & Ideas
Why Quiet Quitters Need More Than Money to Re-Engage
employers and employees as ones of material benefits.” After all, it’s not all about making money, says DeLong, a Baker Foundation Professor of Management Practice at HBS. What employees really crave, the... View Details
Keywords: by Michael Blanding
- 16 Mar 2020
- Research & Ideas
How the Coronavirus Is Already Rewriting the Future of Business
not simply time spent. Empowerment of people at lower levels to make quick decisions. Broad purpose. An emphasis on mission and values that drive the company and how employees can contribute. One way to... View Details
Keywords: by Dina Gerdeman
- Web
2022 Reunion Presentations - Alumni
Structure for Empowerment in Growing Multi-unit Organizations Professor Tatiana Sandino (DBA 2004) + More Info – Less Info As businesses grow, founders lose the ability to set direction through informal interactions. They increasingly... View Details
- Web
Harvard Business School
even greater responsibility as an executive committee member for the Atlanta office. Adams later held senior executive roles at First Data Corporation, where he oversaw 11,000 employees in the United States, the United Kingdom, and... View Details
- Web
Systems for Scaling Ventures (SSV) - Course Catalog
systems (OKRs), Balanced Scorecards (BSCs), and Performance-potential models, to hold employees accountable for driving financial results for established offers, while encouraging them to uncover new opportunities for offerings and... View Details
- Web
Harvard Business School
(PhD) 1994 Where's the Power in Empowerment?: Definition, Differences, and Dilemmas of Empowerment in the Context of Work-Family Boundary Management David M. Porter Jr. (PhD) 1997 The Eye of the Beholder: the Impact of Race and Gender on... View Details
- 26 Mar 2019
- First Look
New Research and Ideas, March 26, 2019
a practice described here as “structured empowerment” to balance control and flexibility as they grow. I define structured empowerment as a practice that grants employees both (a) the power to make choices... View Details
Keywords: Dina Gerdeman
- Web
Dean Srikant Datar’s 2022 Commencement Remarks | About
and appreciated have a deepened sense of connection to the organization and to each other. Empowerment gives employees the freedom to have a meaningful impact on their work, team, customers, and society. I... View Details
- 04 Sep 2019
- News
In My Humble Opinion: Status Update
on KLM airline’s use of the Facebook Messenger platform for customer care, says Levine, and Walmart’s employee training program, which features Oculus Go’s virtual reality headsets. No stranger to the Facebook family, Levine came to the... View Details
Keywords: Julia Hanna
- 08 Sep 2015
- First Look
September 8, 2015
company revenues) threatened to take its business elsewhere. One year later, they had regained the respect of their customers and won the trust of their employees to promote a new culture of empowerment and... View Details
Keywords: Carmen Nobel
- 01 Jun 2009
- News
Cynthia Carroll
attention? Safety, first and foremost. Any fatality is a terrible thing, and there were too many throughout the group, particularly in South Africa, where 44 employees died in accidents the year before I took over. Two months after I... View Details