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Publications

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  • July – August 2008
  • Article

Help Employees Give Away Some of That Bonus

By: Michael I. Norton and Elizabeth W. Dunn
Employees who spend some or all of their bonuses on others-thereby creating what the authors call a "prosocial" workplace-are happier as a result. Managers can enhance that effect by providing opportunities to share the wealth. View Details
Keywords: Philanthropy and Charitable Giving; Compensation and Benefits; Employees; Behavior; Happiness
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  • 08 Mar 2011
  • Working Paper Summaries

Memory Lane and Morality: How Childhood Memories Promote Prosocial Behavior

Keywords: by Francesca Gino & Sreedhari D. Desai
  • 02 Nov 2016
  • What Do You Think?

Are Employees Becoming Job 'Renters' Instead of 'Owners'?

There are many situations where job renting can make good sense. Entire business models, such as Uber’s, are based on job renters. Employee loyalty and referrals are peripheral, not central, to their success. Rather, the concern is about... View Details
Keywords: by James Heskett
  • December 24, 2019
  • Article

Why It's So Hard to Change People's Commuting Behavior

By: Ariella S. Kristal and A. V. Whillans
Car commuters report higher levels of stress and lower job satisfaction compared to train commuters—in large part because car commuting can involve driving in traffic and navigating tense road situations. Some employers are trying to get involved and reduce car... View Details
Keywords: Sustainability; Motivating People; Time And Wellbeing; Time Stress; Commuting; Behavior; Change; Motivation and Incentives
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  • 20 Dec 2022
  • Op-Ed

Employee Feedback: The Key to Retention During the Great Resignation

Can there be corporate democracy if employees can’t vote on the actions its companies take? Yes, and it’s needed now more than ever. The pandemic has brought much employee discontent and activism. Last... View Details
Keywords: by Michael Beer
  • 18 May 2016
  • Research & Ideas

Unethical Amnesia: Why We Tend to Forget Our Own Bad Behavior

questions about past misdeeds. But a recent set of studies indicates that people genuinely do tend to forget the details of their own transgressions. In the paper Leaving Our Immoral Deeds in the Past, researchers show that engaging in bad View Details
Keywords: by Carmen Nobel
  • 19 Jul 2017
  • Research & Ideas

Why Government 'Nudges' Motivate Good Citizen Behavior

suitcases at the airport. But now agencies are finding that subtle “nudges” can motivate behavior much better than ads, fines, or deadlines. Nudges, or small changes to the context in which decisions are made, are the subject of a new... View Details
Keywords: by Michael Blanding
  • Article

Can Wages Buy Honesty?: The Relationship Between Relative Wages and Employee Theft

By: C. X. Chen and Tatiana Sandino
In this study we examine whether, for a sample of retail chains, high levels of employee compensation can deter employee theft, an increasingly common type of fraudulent behavior. Specifically, we examine the extent to which relative wages (i.e., employee wages... View Details
Keywords: Risk Management; Behavior; Compensation and Benefits; Societal Protocols
Related

    Can Wages Buy Honesty? The Relationship between Relative Wages and Employee Theft

    In this study we examine whether, for a sample of retail chains, high levels of employee compensation can deter employee theft, an increasingly common type of fraudulent behavior. Specifically, we examine the extent to which relative wages (i.e., employee wages... View Details
    • Research Summary

    Teamwork and Innovative Behavior with Professor Jeff Polzer and Hila Lifshitz

    In a field setting, we explore how teamwork could enhance team members' interpersonal relationships and work performance.  We collect longitudinal survey data and measure creative performance of a US company's employees before, during, and after they... View Details
    • 13 Aug 2020
    • News

    How to Support COVID-Weary Employees

    • 09 Jun 2021
    • News

    Employees Are Lonelier Than Ever. Here’s How Employers Can Help.

    • 2013
    • Working Paper

    The Dirty Laundry of Employee Award Programs: Evidence from the Field

    By: Timothy Gubler, Ian I. Larkin and Lamar Pierce
    Many scholars and practitioners have recently argued that corporate awards are a "free" way to motivate employees. We use field data from an attendance award program implemented at one of five industrial laundry plants to show that awards can carry significant... View Details
    Keywords: Motivation and Incentives; Service Delivery; Performance Productivity; Failure; Service Industry
    Related
    • 04 Mar 2013
    • Working Paper Summaries

    The Dirty Laundry of Employee Award Programs: Evidence from the Field

    Keywords: by Timothy Gubler, Ian Larkin & Lamar Pierce; Service
    • Web

    Human Behavior & Decision-Making - Faculty & Research

    Human Behavior & Decision-Making Human Behavior & Decision-Making 2014 Book The Power of Noticing: What the Best Leaders See By: Max Bazerman This book will examine the common failure to notice critical... View Details
    • 02 Sep 2021
    • News

    The Balance of Power Between Employees and Employers

    • 2017
    • Article

    Affective, Cognitive and Behavioral Trajectories of Change Recipients in Global Organizations

    By: B. S. Reiche, T. B. Neeley and N. Overmeyer
    Research rarely addresses how change recipients respond to radical change across affective, cognitive, and behavioral dimensions over time. We examined a radical change in a recently acquired subsidiary of a U.S.-based global organization over a two-year period. With... View Details
    Keywords: Change; Spoken Communication; Globalized Firms and Management; Behavior; Cross-Cultural and Cross-Border Issues
    Related
    • 21 Feb 2023
    • Research & Ideas

    Are Your Employees Passing Up Incentives? Try Promoting the Programs More

    carefully about what issues or behaviors they want to encourage and whether there is enough interest on the part of employees to get the necessary buy-in. “You want to focus on things that people want to do... View Details
    Keywords: by Scott Van Voorhis
    • 2023
    • Working Paper

    The Effects of Inconsistent Work Schedules on Employee Lateness and Absenteeism

    By: Caleb Kwon and Ananth Raman
    Problem Definition: Employee lateness and absenteeism pose challenges for businesses, particularly in the retail industry, where punctuality is vital for optimal store operations and customer service. This paper relates employee lateness and absenteeism with... View Details
    Keywords: Behavior; Employees; Human Capital; Retail Industry
    Related
    • 24 Dec 2019
    • News

    Why It’s So Hard to Change People’s Commuting Behavior