Publications

SSRN

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28 Aug 2018
First Look

New Research and Ideas, August 28, 2018

maintaining a high level of exploration. Solutions improved most on rounds with social influence after a period of separation. We also show that storing subjects’ best solutions so that they could be reloaded View Details

Keywords: Dina Gerdeman

01 Dec 2014
News

Alumni and Faculty Books for December 2014

Drives Biology by W. David Lee (AMP 108, 1991), with Jeffrey Drazen, Phillip A. Sharp, and Robert S. Langer (MIT Press) Investigating a series of major biological discoveries that range from pasteurization to View Details

Web

Responsibilities and Acceptable Use - Research Computing Services

Usage and Policies Responsibilities and Acceptable Use 9ms The HBS research computing environment, composed of a number of servers and services, is a large, shared resource... View Details

02 Jan 2014
News

The Power to Change

battery life, and ability to store hundreds of titles, the devices launched the e-book revolution and transformed book publishing in arguably the most significant way since... View Details

Keywords: Ralph Ranalli; Business and Environment Initiative; Scientific Research and Development Services

November 1997 (Revised May 2002)
Case

MicroAge, Inc.: Orchestrating the Information Technology Value Chain

By: Lynda M. Applegate and Kirk A. Goldman

MicroAge, Inc. started as a storefront in Tempe, AZ in 1976 selling personal computer kits to hobbyists. During their first year of operation, founders Jeff McKeever and Alan Hald sold $1.5 million worth of computer kits, priced at under $1,000 each. Twenty years... View Details

Keywords: Transformation; Growth Management; Risk Management; Product; Opportunities; Horizontal Integration; Information Infrastructure; Information Technology; Internet and the Web; Technology Industry; Arizona

Find at Harvard

February 2008 (Revised September 2008)
Case

Apple Inc., 2008

By: David B. Yoffie and Michael Slind

In January 2007, three decades after its incorporation, Apple Computer shed the second word in its name and became Apple Inc. With that move, the company signaled a fundamental shift away from its historic status as a vendor of the Macintosh personal computer (PC)... View Details

Keywords: Business Model; Leadership; Industry Growth; Corporate Strategy; Information Infrastructure; Internet and the Web; Electronics Industry; Electronics Industry; Electronics Industry

30 Mar 2003
Research & Ideas

How Your Employees and Customers Drive a New Value Profit Chain

super-large organizations can maintain a sense of "family." In Wal-Mart's case, it involves such things as clear channels of communications, particularly electronic but also involving frequent View Details

Keywords: by Manda Mahoney

03 May 2019
News

It’s All About Mindset

November 2019 (Revised April 2021)
Technical Note

Rechargeable Batteries, 2017: Gigafactory Wars in the Offing?

By: John R. Wells and Benjamin Weinstock

In 2017, the global market for rechargeable lithium-ion (Li-ion) batteries was 126 gigawatt-hours (GWh) valued at $37 billion, growing by $10 billion in two years. Once confined largely to consumer electronics and appliances, the rapid increase in demand was spurred by... View Details

11 Feb 2014
First Look

First Look: February 11

Publications August 2013 American Journal of Managed Care The Impact of Electronic Health Record Use on Physician Productivity By: Adler-Milstein, Julia, and Robert S. Huckman Abstract—Objectives: To examine... View Details

Keywords: Sean Silverthorne

March 2023 (Revised June 2023)
Case

Metaverse Wars

By: Andy Wu, David B. Yoffie and Matt Higgins

In 2023, the term metaverse — a combination of “meta” and “universe” — had become a catch-all for a diverse set of expectations about online virtual worlds and the future of the internet. To some, the metaverse conjured images of a massive participatory videogame... View Details

Keywords: Metaverse; Technology; Virtual Reality; Facebook; Social Media; Technological Innovation; Internet and the Web; Technology Adoption

02 Feb 2015
Research & Ideas

Disruptors Sell What Customers Want and Let Competitors Sell What They Don’t

expensive merchandise with a limited wear life. PriceGrabber is a decoupler, too. Traditional consumer electronic retail stores depend on customers to come to their showrooms View Details

Keywords: by Michael Blanding

07 May 2021
News

A Best Buy CEO on What It Takes to Fix a Struggling Retailer

10 Oct 2011
Research & Ideas

Retailing Revolution: Category Killers on the Brink

just this week, Gap Inc. announced it will shut a fifth of its stores in North America over the next two years. Even in categories where only one retailer now exists—Best Buy in electronics View Details

Keywords: by Rajiv Lal & Jose B. Alvarez; Retail

July 2000 (Revised May 2002)
Case

Gateway: Moving Beyond the Box

By: Frances X. Frei, Youngme E. Moon and Hanna Rodriguez-Farrar

Gateway has opened retail stores to differentiate itself from its competitors (e.g., Dell). Describes how the company has created an excellent service experience, but has struggled financially as a result. View Details

Keywords: Transition; Change Management; Valuation; Service Operations; Service Delivery; Distribution Channels; Electronics Industry; Electronics Industry; United States