Electronic Mail Game - Publications - Faculty & Research

August 2015 (Revised June 2021)
Case

Amazon.com, 2021

By: John R. Wells, Benjamin Weinstock, Gabriel Ellsworth and Galen Danskin

In February 2021, Amazon announced 2020 operating profits of $22,899 million, up from $2,233 million in 2015, on sales of $386 billion, up from $107 billion five years earlier (see Exhibit 1). The shareholders expressed their satisfaction (see Exhibit 2), but not all... View Details

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01 Feb 2022
Book

Innovation Isn’t Just for Startups: How Big Companies Can Succeed

Devices because they've got 50-plus years of being an advanced leader in electronics in the world. People see lots of entrepreneur successes, and they say, boy, that must be easy because they're free and autonomous and they can do this.... View Details

Keywords: by Lane Lambert

09 Jun 2008
Lessons from the Classroom

Monetizing IP: The Executive’s Challenge

laws are not a cure-all. And the scope of industries considering adopted patent pools has also grown. While the patent pools have been well established in basic manufacturing and electronic industries for decades, they have been seen as a... View Details

Keywords: by Sean Silverthorne; Video Game; Video Game

14 Jan 2020
Research & Ideas

The Business Case for Becoming a Jack-of-All-Trades

game-changing technology, Microsoft Kinect, which transformed the field of motion-capture. Released as a gaming accessory for Microsoft’s Xbox in 2010, Kinect was leagues ahead of similar technologies such as Nintendo’s Wii and... View Details

Keywords: by Michael Blanding

June 2018 (Revised January 2020)
Case

Sony

By: Stefan Thomke, Atsushi Osanai and Akiko Kanno

Sony used to be synonymous with "innovation" and "cool products." The case reveals how the company lost its edge and describes the leadership initiatives to restore its former glory. In 2012, Kazuo (Kaz) Hirai becomes CEO and successfully transforms Sony, including a... View Details

Keywords: Customer Experience; Product Differentiation; Transformation; Leadership Style; Technology Adoption; Leading Change; Electronics Industry; Electronics Industry; Electronics Industry; Japan

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10 Oct 2011
Research & Ideas

Retailing Revolution: Category Killers on the Brink

retail space, as many areas of its stores fall below critical levels of retail productivity. But these are not the only categories that suffer from the consumer' embrace of e-commerce. Best Buy, arguably a bricks-and-clicks monopolist in the View Details

Keywords: by Rajiv Lal & Jose B. Alvarez; Retail

15 Jun 2007
Research & Ideas

Remembering Alfred Chandler

academics talk a good game about the need for interdisciplinary thinking, but we usually fall back on the strengths (or prejudices) of our primary discipline. Chandler was heavily influenced by sociologists such as Max Weber and Talcott... View Details

Keywords: by Sean Silverthorne

18 Feb 2019
Book

What’s Really Disrupting Business? It’s Not Technology

“preemptively decoupling.” Instead of waiting to be disrupted, you just break it. When Amazon started selling electronics online, it created apps that encouraged customers to go to a store and check out the prices and products, but order... View Details

Keywords: by Danielle Kost; Beauty & Cosmetics; Insurance; Service; Retail

September 2013 (Revised August 2015)
Background Note

Leadership and Teaming

By: Ethan Bernstein

Small differences in the leadership of teams can have large consequences for the success of their efforts. Many initiatives fail not because of a fatal error in judgment or insufficient ideas, knowledge, motivation, or capabilities to deliver a solution. They fail... View Details

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23 Nov 1999
Research & Ideas

What’s Your Strategy for Managing Knowledge?

removing client-sensitive information, we develop 'knowledge objects' by pulling key pieces of knowledge such as interview guides, work schedules, benchmark data, and market segmentation analyses out of documents and storing them in the View Details

Keywords: by Morten T. Hansen, Nitin Nohria & Thomas Tierney; Consulting

21 Dec 2015
Op-Ed

Without Immigrants, We Wouldn't Have Google

mail. Their idea became Hotmail, the world’s first free web-based email service and the first electronic mail for tens of millions of users. While it was only a promise, the parties struck a deal less than... View Details

Keywords: by Shane Greenstein; Information Technology

20 Aug 2001
Research & Ideas

Making an Ally of Uncle Sam

two. Though a step in the right direction, this approach suffers because the boundary between "market" and "nonmarket" is artificial and far from clear-cut. We find it more productive to focus on the key types of games... View Details

Keywords: by Michael Watkins, Mickey Edwards & Usha Thakrar

29 Sep 2003
Research & Ideas

Pride Goeth Before a Profit

sure it was done properly." The electronic reports get to customers up to two weeks faster than mailed copies do and save Aetna $300,000 annually. "I inherited a good crew," says Schlichting.... View Details

Keywords: by Theodore Kinni

17 Apr 2012
First Look

First Look: April 17

http://www.people.hbs.edu/mnorton/aknin%20dunn%20norton.pdf Correlation in the Multiplayer Electronic Mail Game Authors:Peter A. Coles and Ran Shorrer Publication:B.E. Journal... View Details

Keywords: Carmen Nobel

24 Jun 2013
Research & Ideas

Is Your iPhone Turning You Into a Wimp?

monitor? The answer may determine whether you'll play the wimp or the hero in your next office meeting. The body posture inherent in operating everyday gadgets affects not only your back, but your demeanor, reports a new experimental study entitled iPosture: The Size... View Details

Keywords: by Carmen Nobel; Technology; Consumer Products

05 Nov 2024
Research & Ideas

AI Can Help Leaders Communicate, But Can't Make Employees Listen

efficient by automating busy leaders’ routine tasks—such as the electronic communication that takes 24 percent of a CEO’s time, studies show. In theory, this would allow the executive to devote more time to strategic planning, for... View Details

Keywords: by Ben Rand; Information Technology; Technology

19 Jan 2011
First Look

First Look: Jan. 18

proponent of evolutionary change, he is considering a radical move: create a senior management position responsible for e-commerce to coordinate web-based offerings and outreach across the Society's various departments, transition NGS from its many disparate and... View Details

Keywords: Sean Silverthorne

09 Dec 2008
First Look

First Look: December 9, 2008

each agent is free to participate in the game directly. In this paper we introduce a study of mediators for games with incomplete information and apply it to the context of position auctions, a central topic... View Details

Keywords: Martha Lagace

28 Apr 2010
Research & Ideas

Earth Day Reflections

What's more, since going green is now red hot, a growing number of companies—especially in Europe and Japan—are also starting to issue Corporate Social Responsibility (CSR) or Sustainability reports. Sometimes these are mailed with the... View Details

Keywords: by Staff

07 Jul 2003
Research & Ideas

The Organizational Model for Open Source

foundations have been successful in garnering donations of hardware and equipment when needed, but do not have vast reserves to support legal expenses, travel, or conferences. However, since these foundations are primarily electronically... View Details

Keywords: by Mallory Stark

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Amazon.com, 2021

Innovation Isn’t Just for Startups: How Big Companies Can Succeed

Monetizing IP: The Executive’s Challenge

The Business Case for Becoming a Jack-of-All-Trades

Sony

Retailing Revolution: Category Killers on the Brink

Remembering Alfred Chandler

What’s Really Disrupting Business? It’s Not Technology

Leadership and Teaming

What’s Your Strategy for Managing Knowledge?

Without Immigrants, We Wouldn't Have Google

Making an Ally of Uncle Sam

Pride Goeth Before a Profit

First Look: April 17

Is Your iPhone Turning You Into a Wimp?

AI Can Help Leaders Communicate, But Can't Make Employees Listen

First Look: Jan. 18

First Look: December 9, 2008

Earth Day Reflections

The Organizational Model for Open Source

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