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  • All HBS Web  (104)
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    • News  (18)
    • Research  (50)
  • Faculty Publications  (32)

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  • All HBS Web  (104)
    • People  (1)
    • News  (18)
    • Research  (50)
  • Faculty Publications  (32)
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  • 30 Sep 2008
  • First Look

First Look: September 30, 2008

larceny-theft, motor vehicle theft, and robbery, as opposed to other kinds of crime like arson, assault, homicide, and rape. Temporal patterns in crime are observed in jurisdictions in which disbursements are focused at the beginning of... View Details
Keywords: Martha Lagace
  • 22 Jul 2002
  • Research & Ideas

How Business Strategy Tamed the “Invisible Hand”

managed to alter the competitive environment within their industries and even across industry lines.1 The need for a formal approach to corporate strategy was first articulated by top executives of M-form corporations. Alfred Sloan (chief executive of General View Details
Keywords: by Pankaj Ghemawat
  • 04 Mar 2002
  • Research & Ideas

Don’t Lose Money With Customers

several of these relationships in depth. An electrical parts distributor for General Electric, they observed, initially adhered closely to its informal agreement with the company, but eventually provided additional service that surpassed... View Details
Keywords: by Peter K. Jacobs
  • 19 Oct 2011
  • Research & Ideas

Designing Cities for a Sustainable Future

On a June day in Manhattan with temperatures heading into the 90s, a straphanger named Mike is taking his customary subway ride to work. People are grumbling about the heat, but hey, it's summer, it's supposed to be hot, and besides, "Whaddya gonna do?" New Yorkers... View Details
Keywords: by Garry Emmons; Construction; Real Estate
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