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- All HBS Web (1,269)
- Faculty Publications (64)
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- 21 Aug 2017
- Lessons from the Classroom
Companies Love Big Data But Lack the Strategy To Use It Effectively
Source: peterhowell Big data has shifted the ground under every business, enough so that many managers are waking up to the fact that they are already behind in developing a smart data strategy. Data has always been important View Details
Keywords: by Dina Gerdeman
- 06 Sep 2011
- Research & Ideas
The Power of Leadership Groups for Staying on Track
fundamental reassessment of leadership and leadership development. The command-and-control model so prevalent in the twentieth century has ceased to be View Details
Keywords: by Bill George
- 19 Jan 2021
- In Practice
Leadership Advice for Biden: Restore a Sense of Calm
challenge lies in attempting to heal a nation that is bitterly divided. We asked members of Harvard Business School's faculty two questions: First, how do you expect Biden’s presidency to impact businesses? And second, what View Details
Keywords: by Dina Gerdeman
- March–April 2023
- Article
You Need Two Leadership Gears: Know When to Take Charge and When to Get Out of the Way
By: Lindy Greer, Francesca Gino and Robert Sutton
The debate about the best way to lead has been raging for years: Should you empower your people and get out of their way, or take charge and push them to do great work? The answer, say the authors, is to do both. Their research shows that effective leaders routinely... View Details
Greer, Lindy, Francesca Gino, and Robert Sutton. "You Need Two Leadership Gears: Know When to Take Charge and When to Get Out of the Way." Harvard Business Review 101, no. 2 (March–April 2023): 76–85.
- March 2018
- Case
University Hospitals Cleveland Medical Center: Managing Capacity in Neurology
By: Joel Goh, Robert S. Huckman and Nikhil Sahni
In December 2014, Dr. Anthony Furlan, chair of the Department of Neurology at University Hospitals Cleveland Medical Center (UH), faced a mandate from the hospital’s executive leadership team. Specifically, all UH departments were directed to take steps within six... View Details
Keywords: Health Care; Hospitals; Capacity Planning; Scheduling; Health Care and Treatment; Service Operations; Performance Capacity; Health Industry; North America; United States; Ohio; Cleveland
Goh, Joel, Robert S. Huckman, and Nikhil Sahni. "University Hospitals Cleveland Medical Center: Managing Capacity in Neurology." Harvard Business School Case 618-062, March 2018.
- Article
The Power of Political Voice: Women's Political Representation and Crime in India
By: Lakshmi Iyer, Anandi Mani, Prachi Mishra and Petia Topalova
Using state-level variation in the timing of political reforms, we find that an increase in female representation in local government induces a large and significant rise in documented crimes against women in India. Our evidence suggests that this increase is good... View Details
Keywords: Leadership; Crime and Corruption; Rank and Position; Performance Effectiveness; Gender; Government and Politics; India
Iyer, Lakshmi, Anandi Mani, Prachi Mishra, and Petia Topalova. "The Power of Political Voice: Women's Political Representation and Crime in India." American Economic Journal: Applied Economics 4, no. 4 (October 2012): 165–193.
- 02 Oct 2006
- Research & Ideas
Negotiating in Three Dimensions
design, and set-up. In a nutshell, what do these elements mean individually and together? Should a negotiator weigh them equally, especially under time pressure? A: Whether your focus should be on one or a... View Details
Keywords: by Martha Lagace
- 2011
- Working Paper
The Power of Political Voice: Women's Political Representation and Crime in India
By: Lakshmi Iyer, Anandi Mani, Prachi Mishra and Petia Topalova
Using state-level variation in the timing of political reforms, we find that an increase in female representation in local government induces a large and significant rise in documented crimes against women in India. Our evidence suggests that this increase is good... View Details
Keywords: Leadership; Crime and Corruption; Local Range; Laws and Statutes; Law Enforcement; Gender; Power and Influence; Public Administration Industry; India
Iyer, Lakshmi, Anandi Mani, Prachi Mishra, and Petia Topalova. "The Power of Political Voice: Women's Political Representation and Crime in India." Harvard Business School Working Paper, No. 11-092, March 2011. (Revised July 2011.)
- 18 Jul 2011
- Research & Ideas
Looking in the Mirror: Questions Every Leader Must Ask
and priorities--they're working 80-hour weeks! In his book, Kaplan discusses techniques for matching available hours with key priorities, so executives can learn to do much more effective work and better... View Details
Keywords: by Carmen Nobel
- 17 Dec 2012
- Research & Ideas
Teaming in the Twenty-First Century
work done," says Edmondson, the Novartis Professor of Leadership and Management. “Teaming is the engine of organizational learning.” The problem: Stable teams that plan first and execute later are increasingly infeasible View Details
Keywords: by Maggie Starvish
- 2012
- Book
Restoring Trust in Organizations and Leaders: Enduring Challenges and Emerging Answers
By: Roderick Kramer and Todd Lowell Pittinsky
Recent events around the world, especially in the financial sector and with respect to government performance, have severely undermined people’s trust in both private organizations and public institutions. In no small measure, these substantial and enduring declines in... View Details
Keywords: Trust; Leadership; Public Opinion; Social Psychology; Financial Services Industry; Public Administration Industry
Kramer, Roderick, and Todd Lowell Pittinsky, eds. Restoring Trust in Organizations and Leaders: Enduring Challenges and Emerging Answers. Oxford University Press, 2012.
- 07 Dec 2009
- Research & Ideas
Government’s Positive Role in Kick-Starting Entrepreneurship
organizations must struggle as well with added issues, which make the effective leadership of sovereign funds especially challenging. First, these organizations face political scrutiny, particularly View Details
- August 2014 (Revised March 2016)
- Case
Thomas Cook Group on the Brink (A)
By: Benjamin C. Esty, Stuart C. Gilson and Aldo Sesia
Harriett Green, the newly appointed CEO of Thomas Cook Group, faces a daunting set of business and financial challenges at the 171-year old UK travel services company. The company has lost almost £600 million in the last three quarters; has seen its stock price fall... View Details
Keywords: Turnaround; Corporate Restructuring; Change Leadership; Female Ceo; Change Management; Communication Strategy; Borrowing and Debt; Cash Flow; Cost Management; Financial Liquidity; Financial Management; Executive Compensation; Leading Change; Crisis Management; Value Creation; Travel Industry; United Kingdom
Esty, Benjamin C., Stuart C. Gilson, and Aldo Sesia. "Thomas Cook Group on the Brink (A)." Harvard Business School Case 215-008, August 2014. (Revised March 2016.)
- 22 Jan 2008
- Research & Ideas
New Challenges in Leading Professional Services
business. And most firms are competing for the same kind of clients: large, complex, and global. Q: You spend a lot of time in the book discussing high achievers, but also underscore the importance of... View Details
- 03 Jan 2018
- What Do You Think?
In the Wake of #MeToo, Should Corporate Boards Hire Compliance Officers?
SUMMING UP Would More Women in Leadership Help Mitigate #MeToo Concerns? If a good case study is one that splits a class down the middle on an important issue while surfacing creative responses, this month's... View Details
Keywords: by James Heskett
- Article
Moral Dilemmas and Trust in Leaders during a Global Health Crisis
By: Jim A. C. Everett, Clara Colombatto, Edmond Awad, Paulo Boggio, Björn Bos, William J. Brady, Megha Chawla, Vladimir Chituc, Dongil Chung, Moritz A. Drupp, Shristi Goel, Brit Grosskopf, Frederik Hjorth, Alissa Ji, Caleb Kealoha, Judy S. Kim, Yangfei Lin, Yina Ma, Michel André Maréchal, Federico Mancinelli, Christoph Mathys, Asmus L. Olsen, Graeme Pearce, Annayah M. B. Prosser, Niv Reggev, Nicholas Sabin, Julien Senn, Yeon Soon Shin, Walter Sinnott-Armstrong, Hallgeir Sjåstad, Madelijn Strick, Sunhae Sul, Lars Tummers, Monique Turner, Hongbo Yu, Yoonseo Zoh and Molly J. Crockett
Trust in leaders is central to citizen compliance with public policies. One potential determinant of trust is how leaders resolve conflicts between utilitarian and non-utilitarian ethical principles in moral dilemmas. Past research suggests that utilitarian responses... View Details
Keywords: COVID-19 Pandemic; Impartial Beneficence; Utilitarian Responses; Trust; Ethics; Public Opinion; Leadership Style
Everett, Jim A. C., Clara Colombatto, Edmond Awad, Paulo Boggio, Björn Bos, William J. Brady, Megha Chawla, Vladimir Chituc, Dongil Chung, Moritz A. Drupp, Shristi Goel, Brit Grosskopf, Frederik Hjorth, Alissa Ji, Caleb Kealoha, Judy S. Kim, Yangfei Lin, Yina Ma, Michel André Maréchal, Federico Mancinelli, Christoph Mathys, Asmus L. Olsen, Graeme Pearce, Annayah M. B. Prosser, Niv Reggev, Nicholas Sabin, Julien Senn, Yeon Soon Shin, Walter Sinnott-Armstrong, Hallgeir Sjåstad, Madelijn Strick, Sunhae Sul, Lars Tummers, Monique Turner, Hongbo Yu, Yoonseo Zoh, and Molly J. Crockett. "Moral Dilemmas and Trust in Leaders during a Global Health Crisis." Nature Human Behaviour 5, no. 8 (August 2021): 1074–1088.
- 06 Oct 2023
- Book
Yes, You Can Radically Change Your Organization in One Week
strengthen the relationship at the core of the problem. Brainstorm and test strategies for building or rebuilding trust. Frei: “If there is a problem, in our experience, trust is broken down. Any time you... View Details
Keywords: by Kristen Senz
- 2018
- Working Paper
Do We See the Same Hierarchy? Status Disagreement in Multicultural Teams and Its Impact on Team Performance
By: Catarina Fernandes and Sujin Jang
This paper develops and tests a theory of status disagreement in multicultural teams. We posit that, in multicultural teams, the diversity of members’ cultural backgrounds will lead to implicit disagreements about who has how much status in the team. More specifically,... View Details
- 05 Apr 2004
- Research & Ideas
Six Ways to Build Trust in Negotiations
negotiation, as in all aspects of life, your reputation precedes you. A bad reputation can be a deal killer from the start, while a great one can help transcend an impasse. Effective negotiators realize that... View Details
Keywords: by Deepak Malhotra
- 27 Sep 2004
- Research & Ideas
IBM Finds Profit in Diversity
number of self-identified gay, lesbian, bisexual, and transgender executives gained 733 percent. Another benefit: "By deliberately seeing ways to more effectively reach a broader range of customers, IBM has seen significant... View Details
Keywords: by David A. Thomas