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- 03 Feb 2003
- Research & Ideas
Homeland Security: A Ready-made Market
weren't connected before 9-11; there was no mechanism to do so." Creating change in the government sector, however, requires grappling with a deeply entrenched culture. "Democracy is the worst form of government, apart from all the others," he quipped.... View Details
- 25 May 2011
- HBS Case
QuikTrip’s Investment in Retail Employees Pays Off
clean bathrooms and parking lots, along with quick, friendly service. The result? In 2010, its by-store profit was almost double that of the top quartile of competitors. Since its founding in 1958 by Chester Cadieux and Burt B. Holmes,... View Details
- 31 Mar 2008
- HBS Case
JetBlue’s Valentine’s Day Crisis
to think there's more than just an accident happening here," Huckman remarks. "Now that you suspect this, how do you react as a manager? How do you restore confidence among your customers?" Neeleman apologized publicly to over 131,000 customers affected... View Details
- 18 Oct 2017
- Research & Ideas
How Economic Clusters Drive Globalization
(Photo source: iStock) Economic cluster theory has been used to describe the growth of many industries, including the automotive business around Detroit, high tech in Silicon Valley, and digital media in Seoul. These regions benefit by a... View Details
- 11 Jan 2010
- Research & Ideas
Mixing Open Source and Proprietary Software Strategies
has its die-hard supporters. Meanwhile, other firms try to maximize profits by keeping a tight, proprietary hold on all intellectual property. Increasingly, however, software companies are taking a "best of both worlds" approach View Details
- 22 Oct 2007
- Research & Ideas
Bringing ‘Lean’ Principles to Service Industries
through changes in problem solving, coordination, and standardization. They also draw on a framework of 4 principles of the Toyota Production System defined by HBS professor Kent Bowen and Steven Spear (HBS DBA '99): Rule 1: All work... View Details
- 31 Aug 2015
- Research & Ideas
How Ben Franklin’s ‘Way to Wealth’ Introduced American Capitalism to the World
Franklin's ''The Way To Wealth.'' (Nottingham: Printed by C. Sutton, Bridlesmith-Gate, [ca.1800?]) Kress Library of Business and Economics, Baker Library Historical Collections, Harvard Business School. Until now, it was believed that an... View Details
Keywords: by Julia Hanna
- 28 Jul 2008
- Research & Ideas
Making the Decision to Franchise (or not)
headquarters maximize an organization's overall revenues by efficiently (and effectively) monitoring the desires of consumers representing a wide range of ethnicities and income levels, large families and singletons? Much has been written... View Details
- 02 Dec 2013
- Research & Ideas
Companies Choreograph Earnings Calls to Hide Bad News
executives a question. That's the procedure that HBS Associate Professor Lauren H. Cohen followed to find out more about the odd dealings he'd observed at a company that was the subject of one of his case studies. But he wasn't given the opportunity to ask a question,... View Details
- 14 Sep 2016
- Research & Ideas
Web Surfers Have a Schedule and Stick to It
is crucial to online success. A recent research paper offers insights that carry unexpected implications for advertisers or anyone else trying to capture that attention. The Empirical Economics of Online Attention was written by Andre... View Details
- 29 Nov 2017
- Research & Ideas
How to Succeed in Business (According to a 15th Century Trade Merchant)
edition. The English translation by John Francis Phillimore is based on an earlier and more complete manuscript discovered in Malta. Edited by Carlo Carraro and Giovanni Favero... View Details
Keywords: by Julia Hanna
- 31 Mar 2014
- Research & Ideas
Encouraging Niche Content in an Ad-Driven World
suggests that at least some online content creators, namely bloggers, respond to the arrival of advertising revenue by changing what they cover, drifting toward subjects of broad interest—money, sex, and celebrities—to the detriment of... View Details
- 31 Oct 2006
- HBS Case
Governing Sumida Corporation
examines how CEO Shigeyuki ("Shiggi") Yawata moves Sumida toward a U.S.-inspired "committee system" for its board of directors, the first Japanese company to do so. The case was a collaborative project undertaken by... View Details
- 15 Jan 2018
- Research & Ideas
A Better Business Model for Fighting Cancer
question—it’s clear.” Simply put, inefficiencies in the development of precision medicine can best be addressed by a business-analysis approach. With the mapping of the human genome completed 15 years ago, the sci-fi concept of using a... View Details
- 09 Jul 2014
- Research & Ideas
How Business Leaders Can Strengthen American Schools
Business has long recognized the connection between an effective school system and a qualified workforce—by some estimates, the private sector invests $4 billion annually in efforts intended to improve public education. So why isn't that investment paying off?... View Details
- 10 Mar 2008
- Research & Ideas
Encouraging Entrepreneurs: Lessons for Government Policy
of businesses so that he could study the outcome. "That's truly how to find out what does and does not work in a given environment," he says. Julia Hanna is associate editor of the HBS Alumni... View Details
Keywords: by Julia Hanna
- 13 Jun 2016
- Lessons from the Classroom
That's Classic: Modern-Day Business Lessons from Ancient Rome
What can MBAs learn from the Roman emperors Tiberius and Claudius? All Roads Lead to Rome, a one-off elective course team-taught by HBS professor Frances Frei and Harvard history and classics professor Emma Dench, juxtaposed ancient texts... View Details
Keywords: by Julia Hanna
- 28 May 2014
- Research & Ideas
Building Histories of Emerging Economies One Interview at a Time
countries, Jones notes, company information is more widely available than is typical in emerging economies, where organizations tend to be more guarded. "Firms are often closely held by families and not open to outside researchers. They... View Details
Keywords: by Julia Hanna
- 06 Jun 2007
- Research & Ideas
Behavioral Finance—Benefiting from Irrational Investors
new shares you suddenly own of a company that you never intended to buy in the first place? Logic suggests that you would be likely to sell those shares. But research by Associate Professor Malcolm Baker, Professor Joshua Coval, and... View Details
Keywords: by Julia Hanna