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  • June 2020
  • Background Note

Customer Management Dynamics and Cohort Analysis

By: Elie Ofek, Barak Libai and Eitan Muller
The digital revolution has allowed companies to amass considerable amounts of data on their customers. Using this information to generate actionable insights is fast becoming a critical skill that firms must master if they wish to effectively compete and win in today’s... View Details
Keywords: Cohort Analysis; Customers; Analytics and Data Science; Segmentation; Analysis; Customer Value and Value Chain
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  • December 2010
  • Article

Happiness Adaptation to Income and to Status in an Individual Panel

By: Rafael Di Tella and Robert MacCulloch
We study adaptation to income and to status using individual panel data on the happiness of 7,812 people living in Germany from 1984 to 2000. Specifically, we estimate a "happiness equation" defined over several lags of income and status and compare the long-run... View Details
Keywords: Wages; Status and Position; Happiness; Income; Change; Germany
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    Dynamically Integrating Knowledge in Teams: Transforming Resources into Performance

    In knowledge-based environments, teams must develop a systematic approach to integrating knowledge resources throughout the course of projects in order to perform effectively. Yet, many teams fail to do so. Drawing on the resource-based view of the firm, we examine... View Details

    • 15 Nov 2007
    • Working Paper Summaries

    The Dynamic Interplay of Inequality and Trust: An Experimental Study

    Keywords: by Ben Greiner, Axel Ockenfels & Peter Werner
    • 01 Jun 2023
    • News

    Bridging the ESG Data Gap

    and venture capitalists. Founders use the software to report ESG data by answering a few operations-focused questions, and then they can easily access ESG scores, peer benchmarks, and customized plans for improvement. Venture investors... View Details
    Keywords: Deborah Blagg
    • 2023
    • Working Paper

    Data Governance, Interoperability and Standardization: Organizational Adaptation to Privacy Regulation

    By: Sam (Ruiqing) Cao and Marco Iansiti
    The increasing availability of data can afford dynamic competitive advantages among data-intensive corporations, but governance bottlenecks hinder data-driven value creation and increase regulatory risks. We analyze the role of two technological features of data... View Details
    Keywords: Organizations; Information Technology; Performance Productivity; Growth and Development; Transformation
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    • Article

    Big Names or Big Ideas: Do Peer-Review Panels Select the Best Science Proposals?

    By: Danielle Li and Leila Agha
    This paper examines the success of peer-review panels in predicting the future quality of proposed research. We construct new data to track publication, citation, and patenting outcomes associated with more than 130,000 research project (R01) grants funded by the U.S.... View Details
    Keywords: Patents; Research; Entrepreneurship; Forecasting and Prediction; Innovation and Invention; Business and Government Relations; United States
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    • 28 Sep 2006
    • Working Paper Summaries

    Scale without Mass: Business Process Replication and Industry Dynamics

    Keywords: by Erik Brynjolfsson, Andrew McAfee, Michael Sorell & Feng Zhu; Technology
    • 2021
    • Working Paper

    Corporate Environmental Impact: Measurement, Data and Information

    By: David Freiberg, DG Park, George Serafeim and T. Robert Zochowski
    As an organization’s environmental impact has become a central societal consideration, thereby affecting industry and organizational competitiveness, interest in measuring and analyzing environmental impact has increased. We develop a methodology to derive comparable... View Details
    Keywords: Environment; Impact; Measurement; Environmental Ratings; Corporate Valuation; Financial Materiality; Sustainability; Environmental Impact; Environmental Strategy; Impact-Weighted Accounts; IWAI; Environmental Sustainability; Corporate Social Responsibility and Impact; Measurement and Metrics; Valuation
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    • Web

    Online Dynamic Teaming Course | HBS Online

    Coordinator, Social Performance Division at ERM Read more learner stories * Source: 2022 surveys and course data All FAQs Dynamic Teaming FAQs What are the learning requirements in order to successfully... View Details
    • November 2021
    • Article

    The Dynamics of Gender and Alternatives in Negotiation

    By: Jennifer E. Dannals, Julian J. Zlatev, Nir Halevy and Margaret A. Neale
    A substantial body of prior research documents a gender gap in negotiation performance. Competing accounts suggest that the gap is due either to women’s stereotype-congruent behavior in negotiations or to backlash enacted toward women for stereotype-incongruent... View Details
    Keywords: Alternatives; Gender Gap; Negotiation; Gender; Performance
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    • 04 Aug 2011
    • Working Paper Summaries

    A Dynamic Perspective on Ambidexterity: Structural Differentiation and Boundary Activities

    Keywords: by Sebastian Raisch & Michael L. Tushman
    • 07 Mar 2014
    • Blog Post

    Let’s Go! Highlights from the Dynamic Women in Business Conference

    Students from the Women’s Student Association hosted the 23rd Annual Dynamic Women in Business Conference on Saturday, Feb. 22nd, welcoming more than 1,000 female professionals, community Saturday, Feb. 22nd, welcoming more than 1,000... View Details
    • August 2012
    • Article

    Dynamically Integrating Knowledge in Teams: A Resource-based View of Team Performance

    By: H. K. Gardner, F. Gino and B. Staats
    In knowledge-based environments, teams must develop a systematic approach to integrating knowledge resources throughout the course of projects in order to perform effectively. Yet, many teams fail to do so. Drawing on the resource-based view of the firm, we examine how... View Details
    Keywords: Groups and Teams; Projects; Performance Effectiveness; Knowledge Sharing; Employees; Theory; Framework; Management Practices and Processes; Research
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    • 25 Sep 2015
    • Working Paper Summaries

    Invest in Information or Wing It? A Model of Dynamic Pricing with Seller Learning

    Keywords: by Huang Guofang, Hong Luo & Jing Xia; Auto

      Do Bonuses Enhance Sales Productivity? A Dynamic Structural Analysis of Bonus-Based Compensation Plans

      We estimate a dynamic structural model of sales force response to a bonus based compensation plan. Substantively, the paper sheds insights on how different elements of the compensation plan enhance productivity. We find evidence that: (1) bonuses enhance productivity... View Details
      • 2013
      • Working Paper

      Do Display Ads Influence Search?: Attribution and Dynamics in Online Advertising

      By: Sunil Gupta
      As firms increasingly rely on online media to acquire consumers, marketing managers feel comfortable justifying higher online marketing spend by referring to online metrics such as click-through rate (CTR) and cost per acquisition (CPA). However, these standard online... View Details
      Keywords: Internet and the Web; Digital Marketing
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      • September 2016
      • Article

      Do Display Ads Influence Search?: Attribution and Dynamics in Online Advertising

      By: Pavel Kireyev, Koen Pauwels and Sunil Gupta
      As firms increasingly rely on online media to acquire consumers, marketing managers feel comfortable justifying higher online marketing spending by referring to online metrics such as click-through rate (CTR) and cost per acquisition (CPA). However, these standard... View Details
      Keywords: Internet and the Web; Digital Marketing
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      • 28 Feb 2013
      • Working Paper Summaries

      Do Display Ads Influence Search? Attribution and Dynamics in Online Advertising

      Keywords: by Pavel Kireyev, Koen Pauwels & Sunil Gupta; Advertising
      • 2018
      • Working Paper

      Opportunistic Returns and Dynamic Pricing: Empirical Evidence from Online Retailing in Emerging Markets

      By: Chaithanya Bandi, Antonio Moreno, Donald Ngwe and Zhiji Xu
      We investigate how dynamic pricing can lead to higher operational costs through more product returns in the online retail industry. Dynamic pricing has been widely applied by many online retailers. Research has shown that, in response to dynamic pricing, some customers... View Details
      Keywords: Price; Policy; Consumer Behavior; Cost Management; Emerging Markets; Retail Industry
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