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Publications

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  • All HBS Web  (539)
    • News  (170)
    • Research  (280)
    • Events  (1)
    • Multimedia  (2)
  • Faculty Publications  (45)

Show Results For

  • All HBS Web  (539)
    • News  (170)
    • Research  (280)
    • Events  (1)
    • Multimedia  (2)
  • Faculty Publications  (45)
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  • 01 Dec 2011
  • News

At Your Service

notes Frei, the UPS Foundation Professor of Service Management. Morriss, the cofounder and managing director of the Concire Leadership Institute, which advises managers in the public, private, and nonprofit sectors, says that as... View Details
Keywords: Deborah Blagg; customer service; Hospitals; Health, Social Assistance; Computer and Electronic Product Manufacturing; Manufacturing; Management, Scientific, and Technical Consulting Services; Professional Services; Air Transportation; Transportation
  • 01 Jun 2004
  • News

Luxe Redux

edge and attract new devotees without losing its core following? “We can still accommodate the traditional customer because our styling is classic,” says Matthew McEvoy (MBA 1989), strategic planning director at Burberry. Founded in 1856,... View Details
Keywords: Julia Hanna; luxury; Retail Trade
  • 01 Sep 2005
  • News

One-on-One with Thomas Riley

an aircraft carrier, meeting with the King, police escorts when I travel. But you get used to that — well, maybe not the aircraft carrier. Security is tight, but any freedom of movement I have to give up is a small price to pay for the... View Details
Keywords: Garry Emmons; Finance; Government
  • 01 Jun 2013
  • News

Five Bright Ideas

the Path to College, has sold more than 500,000 copies in America and been translated into eight languages. Lemov is a managing director of the charter school organization Uncommon Schools, which runs 32 schools in New York, New Jersey,... View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services; Elementary and Secondary Schools; Educational Services
  • 01 Jun 2003
  • News

Up Against The Firewall

Is your company doing enough to protect itself from cyber attacks? According to several HBS faculty and alumni experts, senior executives need to pay more attention to this potential threat. It makes good business sense — and fulfills a... View Details
Keywords: Garry Emmons; Robert Austin; Corporate Services; Computer Systems Design and Related Services; Professional Services
  • 01 Jun 2005
  • News

Lessons from the Tsunami Disaster

Dan Curran (MBA ’00), administrative director of the School’s Humanitarian Leadership Program. Most importantly, centralized recovery planning should take a backseat to helping survivors with immediate recovery needs, such as clearing... View Details
Keywords: Administration of Environmental Quality Programs; Government; Social Assistance; Health, Social Assistance; Management
  • 01 Dec 1998
  • News

Africa's Way

Communications Group) has secured $37 million in financing to support wireless communication programs in underdeveloped regions, including sub-Saharan Africa. "We are currently setting up voicemail through wireless public pay phones at... View Details
Keywords: Susan Young and Garry Emmons
  • 17 Feb 2011
  • News

Field Report: Rwanda

company’s offices in downtown Kigali,” Barry says. “So you might think, great, we’ll figure out how to get people to pay by check. But you start to understand the system better once you go to a Rwandan bank and see that it takes three... View Details
Keywords: Julia Hanna; Colleges, Universities, and Professional Schools; Educational Services; Religious, Grantmaking, Civic, Professional, and Similar Organizations; Personal Services
  • 01 Jun 2010
  • News

M.I.A. Boards

Illustration by Dan Page In a company as large, complex, and prestigious as Lehman Brothers, one would expect to have found seasoned, astute, well-informed directors to oversee the managers and the risks the firm undertook with... View Details
Keywords: John Gillespie;David Zweig; Finance
  • 01 Jun 1999
  • News

Conference Brings Global Perspective to Cape Town

audio broadcasting technology to bring satellite radio to all corners of Africa. Koos Bekker, managing director of Naspers, a leading media and communications group in South Africa, discussed his firm's Internet and View Details
Keywords: Susan Young
  • 27 Jan 2023
  • News

Turning Up the Volume

When the executive director of Leadership Enterprise for a Diverse America (LEDA) stepped down in June 2020, Ilana Goldman (MBA/MPA 2002) stepped up. As chair of the board and a political and nonprofit consultant, she saw it as her duty... View Details
Keywords: Maureen Harmon
  • 01 Dec 2022
  • News

Turning Point: Soul Cycle

recognizing that feeling as something to pay attention to. At Wellesley, I had a similar intuitive experience when I switched majors from neuropsych to economics. That change was scary because it was late in the game, but the decision led... View Details
Keywords: transitions; life experience; career change; entrepreneurship
  • 01 Feb 2013
  • News

Growth Strategy Has Double Bottom Line

Hoffer and Hourdequin: Managing Directors at the Lyme Timber Company in Hanover, New Hampshire. Photo courtesy of the Lyme Timber Company LP It can be difficult to craft a business model that enables both investors and society as a whole... View Details
Keywords: Louisa Rigali; Forestry and Logging; Agriculture; Funds, Trusts, and Other Financial Vehicles; Finance
  • 26 Mar 2018
  • News

Funding Climate Change Solutions

In this video, Ousseynou Nakoulima (MBA 2009), director of the Green Climate Fund, discusses why his organization employs a holistic strategy to its work in developing countries. “The Green Climate Fund is a fund that has been set up by... View Details
  • 01 Sep 2016
  • News

Pricing Paradise

How much is the Grand Canyon worth? What would you pay to prevent developers from building condos on the Cape Cod National Seashore? As difficult as it may seem to answer those questions, Linda Bilmes (MBA 1984) has made it her business... View Details
Keywords: Julia Hanna
  • 01 Sep 2009
  • News

Noted & Quoted

Michael Porter on health-care reform strategy (New England Journal of Medicine, July 9, 2009). “There are relatively fewer and fewer consumers willing to pay a premium or suffer a deficit in product quality in order to be patriotic and... View Details
Keywords: Business Schools & Computer & Management Training; Educational Services; Management
  • 01 Sep 2024
  • News

Next Level

seven children, says that though she experienced her share of racism and misogyny as every Black woman has, she is grateful for all she experienced growing up. She moved to London with her dad, Bruce Bond, who had taken a job as director... View Details
Keywords: Maggie Mertens; photos by Cameron Karsten; Amusement, Gambling, and Recreation Industries; Arts, Entertainment
  • 11 May 2020
  • News

Better Than Cash

Courtesy Ruth Goodwin-Groen Ruth Goodwin-Groen (MBA 2001) has a lot of work to do. “Our job will not be done until all people—old or young, rich or poor, male or female—are able to make and receive payments in a way that works for them,” says Goodwin-Groen, managing... View Details
  • 01 Jun 2011
  • News

The Best-Laid Plans

wasn’t an easy decision to make, given the financial implications, but as Fenton recalls, “It still felt like the right timing. It was the height of the dot-com boom, so lots of people in my class were taking risks.” Eleven years later, that bet is more than View Details
Keywords: Julia Hanna; contests; Health, Social Assistance; Architectural, Engineering, and Related Services; Professional Services; Management, Scientific, and Technical Consulting Services; Professional Services
  • 28 May 2019
  • News

Alumni and Faculty Books for June 2019

Turley (PMD 43, 1982) The Brier Patch Petroleum engineering professor Tony Zanatelli signs a summer-job contract to manage the drilling of a 20,000-foot-deep exploration well in the Gulf of Mexico. Energy company MillPet owns the lease and the well and View Details
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