Digital Services - Publications - Faculty & Research

17 Apr 2016
News

Driving Digital Expansion

Named CEO in 2011, Rozhan has overseen rapid growth at the company as it confronts a changing technological landscape with the recent launch of Tribe, an over-the-top service that allows consumers to download locally produced View Details

Program

Leading in the Digital Era

professional service firms, unless they are currently leading a digital transformation for a client organization in which they are embedded Individuals and teams are welcome to attend. Participation by... View Details

11 Jun 2020
In Practice

Are Digital Organizations Better at Overcoming COVID?

You About Spending and Happiness (Wall Street Journal) Read COVID-19 coverage from Working Knowledge Ariel D. Stern: For leaders, digital tools expand and enhance services Some of the most successful... View Details

Keywords: by Danielle Kost

Article

Cable TV vs. Cable Broadband

By: Jeffrey F. Rayport

Keywords: Technology; Digital; Services; Strategy; Internet and the Web; Marketing

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November 30, 2010
Article

Seven Social Transformations Unleashed by Mobile Devices

By: Jeffrey F. Rayport

Keywords: Technology; Digital Services; Strategy; Internet and the Web; Marketing

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Article

The Miracle of Memphis

By: Jeffrey F. Rayport

Keywords: Technology; Digital; Services; Strategy; Internet and the Web; Marketing

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2001
Book

Cases in e-Commerce

By: Jeffrey F. Rayport and Bernard J. Jaworski

Keywords: Technology; Digital; Services; Strategy; Internet and the Web; Service Delivery; Marketing

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Article

Social Networks Are the New Web Portals

By: Jeffrey F. Rayport

Keywords: Technology; Digital; Services; Strategy; Internet and the Web; Marketing

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Article

Make Online Ads Accountable

By: Jeffrey F. Rayport

Keywords: Technology; Digital Services; Strategy; Internet and the Web; Marketing

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Article

Facebook's New Golden Rule

By: Jeffrey F. Rayport

Keywords: Technology; Digital; Services; Strategy; Internet and the Web; Marketing

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March 1, 2011
Article

Technology Will Make Collaboration Your Next Competitive Advantage

By: Jeffrey F. Rayport

Keywords: Technology; Digital Services; Strategy; Internet and the Web; Marketing

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March 3, 2011
Article

Can We Finally Eradicate Bad Products?

By: Jeffrey F. Rayport

Keywords: Technology; Digital Services; Strategy; Internet and the Web; Marketing

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01 Dec 2003
News

Selling Digital Privacy

If regulation won’t stop privacy invasion, what will? HBS professor John Deighton has an answer that involves convincing companies to pay us consumers to use our private information. Instead of relying on regulators to protect our privacy against telemarketers, data... View Details

Keywords: Educational Services; Educational Services

21 Jan 2020
News

The Convergence of Digital and Commercial Transformations

Article

The iPad Showdown: Apple Versus Comcast

By: Jeffrey F. Rayport

Keywords: Technology; Digital Services; Strategy; Internet and the Web; Marketing

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16 Apr 2007
Research & Ideas

Delivering the Digital Goods: iTunes vs. Peer-to-Peer

sells music titles for 99 cents each, compete with free music downloads on peer-to-peer networks? Do the two approaches to distributing digital content complement each other? What can the music industry, which aggressively fights p2p... View Details

Keywords: by Sean Silverthorne; Music