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- All HBS Web (154)
- Faculty Publications (40)
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- 09 Apr 2012
- Research & Ideas
Who Sways the USDA on GMO Approvals?
professor at the National University of Singapore, Hiatt identifies two types of legitimacy important to the USDA. The first, "consequential" legitimacy, is the perception that the process produces effective results; the second,... View Details
- 18 Sep 2012
- First Look
First Look: September 18
Drawing on authenticity research, we propose that the initial stage of socialization leads to more effective employment relationships when it starts with newcomers expressing their personal identities. In a field experiment carried out in a large business View Details
Keywords: Sean Silverthorne
- 19 Feb 2008
- Research & Ideas
Radical Design, Radical Results
within the organization. "Rather than being pulled by user requirements," he wrote recently, "design-driven innovation is pushed by a firm's vision about possible new product meanings and languages that could diffuse in... View Details
- 23 Oct 2007
- First Look
First Look: October 23, 2007
where the persistence of macro series originates from endogenous technological change mechanisms such as endogenous research and development (R&D) and/or endogenous diffusion of technologies. This evidence includes new estimates of... View Details
Keywords: Sean Silverthorne
- 22 Aug 2005
- Research & Ideas
Restoring a Global Economy, 1950–1980
Africa had accounted for 33 percent of global liabilities. In the 1990s, they accounted for 11 percent.2 World trade barriers were reduced under the auspices of the General Agreement on Tariffs and Trade (GATT) signed in 1947. This View Details
Keywords: by Geoffrey Jones
- 30 Oct 2007
- First Look
First Look: October 30, 2007
cognitive processes through which a problem is interpreted associatively in terms of something that has been experienced in the past. Despite recognition's centrality to strategic choice, we have limited knowledge of its nature and its... View Details
Keywords: Sean Silverthorne
- 16 Feb 2010
- Research & Ideas
The Outside-In Approach to Customer Service
across merchandizing, store operations, and segment owners, senior leadership at Best Buy saw to it that the entire organization embraced an outside-in approach. Q: How long does this process generally take? And what are the benchmarks of... View Details
- 29 Jan 2021
- Op-Ed
How Influencers, Celebrities, and FOMO Can Win Over Vaccine Skeptics
vaccination efforts. In contrast to the product-centric view employed to develop and distribute the vaccines, the shots-in-arms problem of convincing people to be vaccinated requires patient- or customer-centric solutions. [div class=infogram-embed... View Details
- 15 Dec 2003
- Research & Ideas
The New Global Business Manager
knowledge, and expertise—the key resources required in the development and diffusion of innovation worldwide. So this increasingly important capability really is about using one's global presence to promote worldwide innovation and... View Details
Keywords: by Cynthia Churchwell
- 26 Nov 2001
- Research & Ideas
How Toyota Turns Workers Into Problem Solvers
the individual work activities that create intermediate products, services, and information. In essence then, the people who work in an organization that produces something are simultaneously engaged in collaborative production and delivery and are also engaged in a... View Details
- 25 Mar 2019
- Research & Ideas
The Secret Life of Supply Chains
services. “The process of creating those specialized inputs creates new knowledge, which eventually leads to more innovation,” Mills says. Supply chains have a large number of linkages to many different downstream industries. “They have... View Details
- 29 Jan 2013
- First Look
First Look: Jan. 29
research as well as economic, organizational, and cross-disciplinary methodologies. The innovative process is broadly considered here, as well as the technologies that result from it, including business model innovation, service-level... View Details
Keywords: Sean Silverthorne
- 27 Oct 2002
- Research & Ideas
Want a Happy Customer? Coordinate Sales and Marketing
small number of large major accounts, some mid-sized ones (the previous focus of the field sales force), and often a bunch of little ones. And, accounts are complex collections of diffuse buying teams involving different customer... View Details
Keywords: by Benson Shapiro
- 14 Jul 2020
- Research & Ideas
Restarting Under Uncertainty: Managerial Experiences from Around the World
At the start of the pandemic, the uncertainty primarily concerned health issues—the diffusion of the virus and its effective threat. As the virus expanded from China to other countries, the uncertainty extended to the economic domain. For... View Details
- 17 Jul 2007
- First Look
First Look: July 17, 2007
puzzles including, most significantly, evidence of strong employment growth following adoption of dismissal protections. In light of these puzzles, we read our findings as suggestive but tentative. Ethnic Scientific Communities and International Technology View Details
Keywords: Martha Lagace
- 18 Nov 2014
- First Look
First Look: November 18
financial depth on the diffusion of capital-intensive technologies in the late stages of diffusion or in late adopters. Our results are consistent with a view that local financial markets play a critical... View Details
Keywords: Sean Silverthorne
- 29 Nov 2004
- Research & Ideas
Caves, Clusters, and Weak Ties: The Six Degrees World of Inventors
work on knowledge diffusion demonstrates that knowledge flows along these collaborative relationships, even years after they were formed," says Fleming. At the same time, the world of inventors "is getting smaller," he... View Details
- 19 Dec 2017
- First Look
New Research and Ideas, December 19, 2017
working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=53636 Scale versus Scope in the Diffusion of New Technology: Evidence from the Farm Tractor By: Gross, Daniel P. Abstract—Using the farm tractor as a case study, I show that... View Details
Keywords: Carmen Nobel
- 23 May 2017
- First Look
First Look at New Ideas and Research: May 23, 2017
founders who already had a more hands-on management style themselves, these interactions also increase top-line employee growth via an increase in hiring rates. Our study demonstrates management can indeed diffuse across young firms via... View Details
Keywords: Carmen Nobel
- 17 Apr 2007
- First Look
First Look: April 17, 2007
Kraiselburd and Noel Watson Abstract In this paper, we seek to use quantitative models to help appreciate the behavioral processes associated with successful cross-functional and cross-firm alignment in supply/demand planning. We model... View Details
Keywords: Martha Lagace