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  • All HBS Web  (14,198)
    • People  (61)
    • News  (2,374)
    • Research  (8,866)
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  • 2014
  • Working Paper

The Effect of Management Control Elements on Coordination

By: Sara Bormann, Jan Bouwens and Christian Hofmann
This study examines how control elements of a firm affect coordination among profit centers. The firm operates a network of 59 profit centers. It uses a transfer-pricing system designed to account for interdependencies between profit centers and to induce coordination.... View Details
Keywords: Business or Company Management; Organizational Structure; Performance
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Bormann, Sara, Jan Bouwens, and Christian Hofmann. "The Effect of Management Control Elements on Coordination." Harvard Business School Working Paper, No. 14-092, March 2014.
  • March 2000
  • Article

The Effect of 'Front-Loading' Problem-Solving on Product Development Performance

By: S. Thomke and T. Fujimoto
Keywords: Product; Research and Development; Performance
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Thomke, S., and T. Fujimoto. "The Effect of 'Front-Loading' Problem-Solving on Product Development Performance." Journal of Product Innovation Management (March 2000): 1999–2000. (Winner of Shingo Prize for Excellence in Manufacturing Research presented by Jon M. Huntsman School of Business​.)
  • Article

Beyond the Target Customer: Social Effects in CRM Campaigns

By: Eva Ascarza, Peter Ebbes, Oded Netzer and Matthew Danielson
Customer relationship management (CRM) campaigns have traditionally focused on maximizing the profitability of the targeted customers. The authors demonstrate that in business settings characterized by network externalities, a CRM campaign that is aimed at changing the... View Details
Keywords: Social Effects; Field Experiment; Mobile; Customer Relationship Management; Network Effects; Consumer Behavior
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Ascarza, Eva, Peter Ebbes, Oded Netzer, and Matthew Danielson. "Beyond the Target Customer: Social Effects in CRM Campaigns." Journal of Marketing Research (JMR) 54, no. 3 (June 2017): 347–363.
  • Teaching Interest

Managing Human Capital

By: Ethan S. Bernstein

The Managing Human Capital course has been specifically designed to teach practical skills for the future general manager (not just the human resource practitioner) who seeks to manage both other people and her or his own career with optimal... View Details

Keywords: Human Capital; Hiring; Socialization; Performance Management; Compensation And Benefits; Talent Development And Retention; Structure; Career Management; Human Resources; Leadership; Personal Development and Career; Organizations; Organizational Culture; Organizational Design; Organizational Structure; Africa; Asia; Europe; Middle East; Latin America; North and Central America; South America
  • Teaching Interest

Product Management

By: Sara McKinley Torti

A Product Manager is obsessed with the problem their product tries to solve and works to both define the product’s functional requirements and lead cross-functional teams to develop, launch and improve their product over time. Taught by an experienced former Google... View Details

Keywords: MBA; Product Management; Scaling And Growth; Product Development; Product Innovation; Product Features; Product Market Fit
  • September 1998
  • Course Overview Note

Managing in the Information Age (MIA98): Course Overview Program for Management Development (PMD)

By: Richard L. Nolan
Presents an overview of the PMD course, Managing in the Information Age (MIA98). View Details
Keywords: Management Succession
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Nolan, Richard L. "Managing in the Information Age (MIA98): Course Overview Program for Management Development (PMD)." Harvard Business School Course Overview Note 399-042, September 1998.
  • August 2004
  • Article

New Manager Development for the 21st Century

By: L. Hill
Keywords: Management; Growth and Development
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Hill, L. "New Manager Development for the 21st Century." Academy of Management Executive 18, no. 3 (August 2004): 121–126.
  • July 2016
  • Case

Product Portfolio Management at Genentech

By: Kevin Schulman and Jamie Gresh
Genentech, long the darling of the biotechnology industry, was acquired by Swiss pharmaceutical company Roche in 2009. The combined company retains the name Genentech in the US, but must now move to achieve the promises made at the time of this merger—to build from... View Details
Keywords: Portfolio Management; Drug Development; Postmerger Integration; Marketing Strategy; Mergers and Acquisitions; Integration; Biotechnology Industry; Pharmaceutical Industry; United States
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Schulman, Kevin, and Jamie Gresh. "Product Portfolio Management at Genentech." Harvard Business School Case 317-012, July 2016.
  • 10 Oct 1997
  • Conference Presentation

Managing Product Development in Rapidly Changing Environments

By: Alan MacCormack
Keywords: Product Development; Management; Change
Citation
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MacCormack, Alan. "Managing Product Development in Rapidly Changing Environments." Paper presented at the INFORMS Annual Meeting, October 10, 1997.
  • Article

How To Use Feedback to Develop Managers

By: Michael Beer
Citation
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Beer, Michael. "How To Use Feedback to Develop Managers." Employee Relations Bulletin, no. 997 (April 20, 1966).
  • Research Summary

Measuring and Managing Uncertainty in Product Development

Dissertation research regarding the startegic implications of uncertainty in product development. View Details
  • March 1981 (Revised February 1983)
  • Background Note

Managing the Debt Crises of Developing Countries

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Wellons, Philip A. "Managing the Debt Crises of Developing Countries." Harvard Business School Background Note 381-148, March 1981. (Revised February 1983.)
  • October 1985 (Revised March 1987)
  • Case

Development of Manufacturing Managers for the Future

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Klein, Janice A. "Development of Manufacturing Managers for the Future." Harvard Business School Case 686-048, October 1985. (Revised March 1987.)
  • 26 Jun 2017
  • Working Paper Summaries

Inventory Management for Mobile Money Agents in the Developing World

Keywords: by Karthik Balasubramanian, David F. Drake, and Douglas Fearing; Financial Services; Banking
  • February 2020 (Revised February 2022)
  • Case

Sustainable Product Management at Solvay

By: George Serafeim, Vincent Dessain and Mette Fuglsang Hjortshoej
In November 2019, Ilham Kadri, CEO of Solvay, a Belgian specialty chemicals and advanced materials group, with annual revenues of more than €10 billion in 2018, announced the group’s mid-term strategy, eight months after she took the helm as Solvay’s 11th CEO. The case... View Details
Keywords: Sustainability; Sustainable Business And Innovation; Sustainability Management; Sustainable Development; Management Accounting; Innovation; Carbon Emissions; Sustainability Reporting; Sustainability Targets; Target-setting; Product; Management; Transformation; Growth and Development Strategy; Climate Change; Environmental Sustainability; Chemical Industry; Europe; Belgium
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Serafeim, George, Vincent Dessain, and Mette Fuglsang Hjortshoej. "Sustainable Product Management at Solvay." Harvard Business School Case 120-081, February 2020. (Revised February 2022.)
  • 2003
  • Article

Developing a Management Systems Approach to Sustainability at BMW Group

By: Michael W. Toffel, Natalie Hill and Kellie McElhaney
This article describes how Designworks/USA, a subsidiary of BMW Group, developed a Sustainability Management System (SMS) by integrating the management of environmental, social, and traditional business issues. After several months of deploying the SMS throughout its... View Details
Keywords: Environmental Sustainability; Management Systems; Standards; Operations; Auto Industry
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Toffel, Michael W., Natalie Hill, and Kellie McElhaney. "Developing a Management Systems Approach to Sustainability at BMW Group." Corporate Environmental Strategy 10, no. 2 (2003).
  • March 1993
  • Teaching Note

John A. Clendenin and Managing Xerox's Multinational Development Center TN

By: Michael Beer and Russell A. Eisenstat
Teaching Note for John A. Clendenin (9-490-028) and Managing Xerox's Multinational Development Center (9-490-029). View Details
Keywords: Globalized Firms and Management
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Beer, Michael, and Russell A. Eisenstat. "John A. Clendenin and Managing Xerox's Multinational Development Center TN." Harvard Business School Teaching Note 493-058, March 1993.
  • January 2019
  • Article

The Long-Term Effects of Management and Technology Transfers

By: Michela Giorcelli
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Giorcelli, Michela. "The Long-Term Effects of Management and Technology Transfers." American Economic Review 109, no. 1 (January 2019): 121–152.
  • March–April 2019
  • Article

The Future of Leadership Development

By: Das Narayandas and Mihnea Moldoveanu
The need for leadership development has never been more urgent. Companies of all sorts realize that to survive in today’s volatile, uncertain, complex, and ambiguous environment, they need different leadership skills and organizational capabilities from those that... View Details
Keywords: Talent Management; Executive Education; Leadership Development; Business Education; Management Skills; Learning; Online Technology
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Narayandas, Das, and Mihnea Moldoveanu. "The Future of Leadership Development." Harvard Business Review 97, no. 4 (March–April 2019): 40–48. (Spotlight Talent Management.)
  • Article

Operational Efficiency and Effective Management in the Catheterization Laboratory

By: Grant W. Reed, Michael L. Tushman and Samir R. Kapadia
Operational efficiency is a core business principle in which organizations strive to deliver high-quality goods or services in a cost-effective manner. This concept has become increasingly relevant to cardiac catheterization laboratories, as insurers move away from... View Details
Keywords: Cath Lab; Catheterization Laboratory; Health Care and Treatment; Performance Efficiency; Management; Performance Productivity; Cost Management; Health Industry
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Reed, Grant W., Michael L. Tushman, and Samir R. Kapadia. "Operational Efficiency and Effective Management in the Catheterization Laboratory." Journal of the American College of Cardiology 72, no. 20 (November 20, 2018): 2507–2517.
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