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    • News  (82)
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  • All HBS Web  (543)
    • News  (82)
    • Research  (344)
    • Multimedia  (3)
  • Faculty Publications  (152)
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  • February 2004 (Revised November 2005)
  • Case

Orientation for viewing "Path to War"

Prepares students to view "Path to War"--a movie that depicts the decision-making processes employed by President Lyndon Johnson and his advisers during the Vietnam War. Provides a brief history of the conflict in Vietnam prior to Johnson's decision to commit American... View Details
Keywords: History; War; Decision Making; United States
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Roberto, Michael. Orientation for viewing "Path to War". Harvard Business School Case 304-088, February 2004. (Revised November 2005.)
  • January 2019
  • Case

Accenture's Code of Business Ethics

By: Eugene Soltes
Leaders of Accenture’s compliance and ethics program are seeking to design a new code of business ethics for its global workforce of over 400,000 employees. The case explores the decision-making process that went into the design process and ultimately how they created... View Details
Keywords: Code Of Conduct; Compliance; Ethics; Law; Leadership; Governance Compliance
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Soltes, Eugene. "Accenture's Code of Business Ethics." Harvard Business School Case 119-049, January 2019.
  • October 2013
  • Case

Decision Making at the Top: The All-Star Sports eBusiness Division

By: David A. Garvin and Michael A. Roberto
Describes a senior management team's strategic decision-making process. The division president faces three options for redesigning the process to address several key concerns. The president has extensive quantitative and qualitative data about the process to guide him... View Details
Keywords: Decision Choices and Conditions; Management Teams; Performance Improvement; Planning; Mathematical Methods; Strategy
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Garvin, David A., and Michael A. Roberto. "Decision Making at the Top: The All-Star Sports eBusiness Division." Harvard Business School Case 314-010, October 2013.
  • October 1997 (Revised May 1998)
  • Case

Decision Making at the Top: The All-Star Sports Catalog Division

By: David A. Garvin and Michael Roberto
Describes a senior management team's strategic decision-making process. The division president faces three options for redesigning the process to address several key concerns. The president has extensive quantitative and qualitative data about the process to guide him... View Details
Keywords: Decision Choices and Conditions; Management Teams; Performance Improvement; Planning; Mathematical Methods; Strategy
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Garvin, David A., and Michael Roberto. "Decision Making at the Top: The All-Star Sports Catalog Division." Harvard Business School Case 398-061, October 1997. (Revised May 1998.)
  • May 2000
  • Supplement

Bain & Co., Inc.: Phyllis Yale in Conversation with MBA students

By: Ashish Nanda
Phyllis Yale, chairman of Bain's Compensation and Promotion Committee (CPC), discusses how the CPC decided on four promotion cases. She reflects on the impact of the promotion decision-making process on the firm. View Details
Keywords: Decision Choices and Conditions; Compensation and Benefits; Service Industry
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Nanda, Ashish. "Bain & Co., Inc.: Phyllis Yale in Conversation with MBA students." Harvard Business School Video Supplement 800-503, May 2000.
  • March 2000
  • Case

Spec's Music (B)

By: John A. Davis and Susan Harmeling
Explores the reasoning behind the final decision to sell and the decision-making process that leads to the final question of "if so, to whom?" Four of the bidders are music retailers and the fifth is a Tampa entrepreneur. View Details
Keywords: Decision Making; Decision Choices and Conditions; Entrepreneurship; Bids and Bidding
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Davis, John A., and Susan Harmeling. "Spec's Music (B)." Harvard Business School Case 800-337, March 2000.
  • January 2002
  • Case

DeRemate.com: Building a Latin American Internet Auction Site

Analyzes the strategic decision-making process in terms of market forces and short-term growth for an online trading community site in Latin America. A major competitor to E-bay, DeRemate.com is contemplating expansion throughout Latin America. View Details
Keywords: Strategic Planning; Competition; Expansion; Internet and the Web; Auctions; Latin America
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Rukstad, Michael G., and David Collis. "DeRemate.com: Building a Latin American Internet Auction Site." Harvard Business School Case 702-454, January 2002.
  • October 2023
  • Case

JPMorgan Chase in Paris

By: Joseph L. Bower, Dante Roscini, Elena Corsi and Michael Norris
In 2019, Daniel Pinto, President and COO of JPMorgan Chase, has to make a recommendation to the bank’s Chairman and CEO, Jamie Dimon, about where to physically locate the bank’s European trading operations after Brexit takes effect in 2020. The decision-making process... View Details
Keywords: Change Management; Banks and Banking; Financial Markets; Cross-Cultural and Cross-Border Issues; Globalized Firms and Management; Globalized Markets and Industries; Decisions; Banking Industry; Europe; European Union; France; United Kingdom; Paris
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Bower, Joseph L., Dante Roscini, Elena Corsi, and Michael Norris. "JPMorgan Chase in Paris." Harvard Business School Case 724-001, October 2023.
  • August 2002 (Revised October 2002)
  • Case

Launching the War on Terrorism

Describes the decision-making process employed by President George W. Bush's War Cabinet in the days following the September 11th terrorist attacks. Examines how the president and his advisers framed the problem, exchanged ideas, generated alternatives, and developed a... View Details
Keywords: War; National Security; Decision Making; Crisis Management; Management Teams; Public Administration Industry; United States
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Roberto, Michael, and Gina Carioggia. "Launching the War on Terrorism." Harvard Business School Case 303-027, August 2002. (Revised October 2002.)
  • June 2007 (Revised June 2008)
  • Case

GE's Imagination Breakthroughs: The Evo Project

By: Christopher A. Bartlett, Brian J. Hall and Nicole Bennett
In September 2003, Jeff Immelt challenged the business leaders at GE to come up with "Imagination Breakthroughs," innovative new projects that would serve as the centerpiece of GE's organic growth initiative. Follows the company as these changes are driven through the... View Details
Keywords: Innovation and Management; Leading Change; Growth and Development Strategy; Business Processes; Organizational Change and Adaptation; Organizational Culture; Environmental Sustainability; Green Technology Industry
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Bartlett, Christopher A., Brian J. Hall, and Nicole Bennett. "GE's Imagination Breakthroughs: The Evo Project." Harvard Business School Case 907-048, June 2007. (Revised June 2008.)
  • November 1997 (Revised January 2005)
  • Background Note

Orientation for Viewing Humphrey Chen

By: Monica C. Higgins, John Galvin and Adam Richman
Addresses the career decision-making process of Humphrey Chen as he graduates from HBS with an MBA. In choosing between an offer from a top-tier consulting firm and launching a start-up entrepreneurial venture, Chen must weigh the expectations of many people--family,... View Details
Keywords: Personal Development and Career
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Higgins, Monica C., John Galvin, and Adam Richman. "Orientation for Viewing Humphrey Chen." Harvard Business School Background Note 498-036, November 1997. (Revised January 2005.)
  • 2013
  • Book

Judgment in Managerial Decision Making

By: Max Bazerman and Don A. Moore
Is your judgment influenced by personal biases? In situations requiring careful judgment, we're all influenced by our own biases to some extent. But, with Judgment in Managerial Decision Making, you can learn how to overcome those biases to make better... View Details
Keywords: Decision Choices and Conditions; Judgments; Management Practices and Processes; Management Skills; Managerial Roles; Performance Improvement; Prejudice and Bias
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Bazerman, Max, and Don A. Moore. Judgment in Managerial Decision Making. 8th ed. John Wiley & Sons, 2013.
  • November 2003 (Revised April 2004)
  • Case

Internal Governance and Control at Goldman Sachs: Block Trading

By: Malcolm S. Salter and Ratna Sarkar
Although the explicit problem presented in the case concerns pricing a block trade, the real issue involves the decision-making and oversight processes used to arrive at a price that is appropriate for both the client and Goldman Sachs. Asks students in assignment... View Details
Keywords: Price; Governance Controls; Trust; Organizational Culture; Decision Making; Financial Services Industry
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Salter, Malcolm S., and Ratna Sarkar. "Internal Governance and Control at Goldman Sachs: Block Trading." Harvard Business School Case 904-026, November 2003. (Revised April 2004.)
  • 05 Dec 2023
  • Research & Ideas

Lessons in Decision-Making: Confident People Aren't Always Correct (Except When They Are)

are well-calibrated about what they know and don’t know, acknowledge their blind spots, and engage others in the decision process might have better results. When confidence is badly calibrated—such as in situations where people who are... View Details
Keywords: by Kara Baskin
  • March 27, 2020
  • Other Article

Lessons from Italy's Response to Coronavirus

By: Gary P. Pisano, Raffaella Sadun and Michele Zanini
Policymakers in many parts of Europe and the United States are struggling to bring the rapidly spreading Covid-19 pandemic under control. In doing so, they are repeating many of the mistakes made in Italy, where the pandemic turned into a disaster. A major contributing... View Details
Keywords: COVID-19; Health Pandemics; Crisis Management; Government and Politics; Decision Making; Italy
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Pisano, Gary P., Raffaella Sadun, and Michele Zanini. "Lessons from Italy's Response to Coronavirus." HO5ITU. Harvard Business Review (website) (March 27, 2020).
  • 14 Aug 2007
  • Working Paper Summaries

Improving Patient Outcomes: The Effects of Staff Participation and Collaboration in Healthcare Delivery

Keywords: by Ingrid M. Nembhard, Anita L. Tucker, Jeffrey D. Horbar & Joseph H. Carpenter; Health
  • 04 Sep 2001
  • Research & Ideas

Is Government Just Stupid? How Bad Decisions Are Made

regulation of their industry. Their rash behavior will deprive future generations of entire species of nutritious fish. Long-term thinking about intergenerational issues is lacking in this and many other public decision-making arenas.... View Details
Keywords: by Max H. Bazerman, Jonathan Baron & Katherine Shonk
  • March 2000 (Revised August 2000)
  • Case

Ethan Berman at RiskMetrics Group (A)

Ethan Berman, CEO of J.P. Morgan's risk management spinoff, has grown RiskMetrics Group (RMG) from a small team of 30 to a 70-person firm contemplating an IPO. Along the way, the consensus-based decision-making process that he espoused started to prove unwieldy; his... View Details
Keywords: Organizational Change and Adaptation; Management Style; Business Growth and Maturation; Decision Making; Service Industry; Consulting Industry
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Ibarra, Herminia M., and Gillian Morris. "Ethan Berman at RiskMetrics Group (A)." Harvard Business School Case 400-066, March 2000. (Revised August 2000.)
  • March 2003 (Revised November 2005)
  • Case

Trend Micro (A)

By: Lynn S. Paine and Kim Bettcher
The founder and CEO of Trend Micro is seeking to develop an effective decision-making process for the company's multicultural executive team as part of his effort to develop a more cohesive and focused global organization. This case describes the company's growth and... View Details
Keywords: Decision Making; Management Teams; Diversity; Information Technology Industry
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Paine, Lynn S., and Kim Bettcher. "Trend Micro (A)." Harvard Business School Case 303-065, March 2003. (Revised November 2005.)
  • Research Summary

Supply Chain Inventory Planning

My work studies management decision-making in demand and supply planning contexts with a focus on forecasting and inventory planning decisions.  I examine these decision-making processes from both a supply chain (i.e. across firm) and an... View Details

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