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  • All HBS Web  (11,119)
    • People  (31)
    • News  (2,942)
    • Research  (6,638)
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  • Research Summary

Democratic Governance and Decision Making

By: David A. Moss
Under what conditions are public policies in a democracy determined by special interests or, alternatively, by the general interest?  A good deal of academic work, particularly associated with the economic theory of regulation, suggests that special interests... View Details
  • 1988
  • Other Unpublished Work

Structure of the U.S. Government Decision Making Process - HBS Technical Note - See professor

By: J. Ronald Fox
Keywords: Decision Making; Government and Politics; United States
Citation
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Fox, J. Ronald. "Structure of the U.S. Government Decision Making Process - HBS Technical Note - See professor." May 1988.
  • 28 Aug 2008
  • Working Paper Summaries

How Can Decision Making Be Improved?

Keywords: by Dolly Chugh, Katherine L. Milkman & Max H. Bazerman
  • 2020
  • Book

Management Accounting: Information for Decision Making

By: Anthony A. Atkinson, Robert S. Kaplan, Ella Mae Matsumura and S. Mark Young
An approach to management accounting from the perspective of a business manager. View Details
Keywords: Strategy; Cost Accounting; Managerial Roles; Decision Making
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Atkinson, Anthony A., Robert S. Kaplan, Ella Mae Matsumura, and S. Mark Young. Management Accounting: Information for Decision Making. 7th ed. Cambridge Business Publishers, 2020.
  • 2022
  • Book

Decision Leadership: Empowering Others to Make Better Choices

By: Don A. Moore and Max H. Bazerman
When we think of leaders, we often imagine lone, inspirational figures lauded for their behaviors, attributes, and personal decisions, and leadership books often reinforce that view. However, this approach ignores a leader’s mission to empower others. Applying decades... View Details
Keywords: Empowerment Leadership; Leadership; Employees; Decision Making; Management Style
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Moore, Don A., and Max H. Bazerman. Decision Leadership: Empowering Others to Make Better Choices. New Haven: Yale University Press, 2022.
  • 2010
  • Book

One Strategy: Organization, Planning, and Decision Making

By: Steven Sinofsky and Marco Iansiti
Learn from the concepts, capabilities, processes, and behaviors that aligned around one strategy with the hard-won, first-person wisdom found in One Strategy. Challenging traditional views of strategy and operational execution, this book - written by Microsoft... View Details
Keywords: Strategy; Organizations; Planning; Decision Making
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Sinofsky, Steven, and Marco Iansiti. One Strategy: Organization, Planning, and Decision Making. NJ: John Wiley & Sons, 2010.
  • 1999
  • Working Paper

Broadening Behavioral Decision Research: Multiple Levels of Processing

By: Douglas L. Medin and Max Bazerman
Citation
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Medin, Douglas L., and Max Bazerman. "Broadening Behavioral Decision Research: Multiple Levels of Processing." Harvard Business School Working Paper, No. 99-100, March 1999.
  • 28 Jul 2008
  • Research & Ideas

Making the Decision to Franchise (or not)

challenge of serving customers with different preferences and behaviors when that model is stretched across multiple markets." As a starting point in their research, the authors focused on the organizational decision to franchise or not... View Details
Keywords: by Julia Hanna; Retail
  • January 2006
  • Article

The Hidden Traps in Decision Making

By: Howard Raiffa, John S. Hammond and Ralph L. Keeney
Keywords: Decision Making
Citation
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Raiffa, Howard, John S. Hammond, and Ralph L. Keeney. "The Hidden Traps in Decision Making." HBR Classic. Harvard Business Review 84, no. 1 (January 2006).
  • September–October 1998
  • Article

The Hidden Traps in Decision Making

By: John S. Hammond, Ralph L. Keeney and Howard Raiffa
Keywords: Decision Making
Citation
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Hammond, John S., Ralph L. Keeney, and Howard Raiffa. "The Hidden Traps in Decision Making." Harvard Business Review 76, no. 5 (September–October 1998): 47–+.
  • December 2001
  • Article

The Study of 'Real' Decision Making

By: M. Bazerman
Keywords: Decision Making
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Bazerman, M. "The Study of 'Real' Decision Making." Special Issue on Naturalistic Decision Making. Journal of Behavioral Decision Making 14, no. 5 (December 2001).
  • 2023
  • Chapter

Analyzing Human Decisions and Machine Predictions in Bail Decision Making

By: Jon Kleinberg, Himabindu Lakkaraju, Jure Leskovec, Jens Ludwig and Sendhil Mullainathan
BOOK ABSTRACT: Oriented toward the introductory student, The Inequality Reader is the essential textbook for today's undergraduate courses. The editors have assembled the most important classic and contemporary readings about how poverty and inequality are... View Details
Keywords: Equality and Inequality
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Kleinberg, Jon, Himabindu Lakkaraju, Jure Leskovec, Jens Ludwig, and Sendhil Mullainathan. "Analyzing Human Decisions and Machine Predictions in Bail Decision Making." In The Inequality Reader: Contemporary and Foundational Readings in Race, Class, and Gender. 3rd edition, edited by David B. Grusky and Szonja Szelényi. Routledge, forthcoming.
  • 2023
  • Working Paper

Senior Team Emotional Dynamics and Strategic Decision Making at a Platform Transition

By: Timo O. Vuori and Michael L. Tushman
Based on an inductive case study, we develop an emotional-temporal process model of an incumbent’s strategic decision making at a platform transition. We describe the senior team’s emotional response to this transition and the impact of these emotions on their... View Details
Keywords: Emotions; Decision Choices and Conditions; Transition; Digital Platforms
Citation
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Vuori, Timo O., and Michael L. Tushman. "Senior Team Emotional Dynamics and Strategic Decision Making at a Platform Transition." Harvard Business School Working Paper, No. 23-054, March 2023.
  • 2012
  • Chapter

Self-knowledge, Unconscious Thought, and Decision Making

Keywords: Perception; Decision Making; Personal Characteristics
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Bos, Maarten W., and Ap Dijksterhuis. "Self-knowledge, Unconscious Thought, and Decision Making." In Handbook of Self-knowledge, edited by Simine Vazire and Timothy D. Wilson. Guilford Press, 2012.
  • January 2015
  • Article

Poker-faced Morality: Concealing Emotions Leads to Utilitarian Decision Making

By: Jooa Julia Lee and F. Gino
This paper examines how making deliberate efforts to regulate aversive affective responses influences people's decisions in moral dilemmas. We hypothesize that emotion regulation—mainly suppression and reappraisal—will encourage utilitarian choices in emotionally... View Details
Keywords: Decisions; Moral Sensibility; Emotions
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Lee, Jooa Julia, and F. Gino. "Poker-faced Morality: Concealing Emotions Leads to Utilitarian Decision Making." Organizational Behavior and Human Decision Processes 126 (January 2015): 49–64.
  • 15 Oct 2001
  • Research & Ideas

What You Don’t Know About Making Decisions

Unfortunately, superior decision making is distressingly difficult to assess in real time. Successful outcomes—decisions of high quality, made in a timely manner and implemented effectively—can be evaluated... View Details
Keywords: by David A. Garvin & Michael A. Roberto
  • September–October 1988
  • Article

Measure Costs Right: Make the Right Decisions

By: Robin Cooper and Robert S. Kaplan
Keywords: Measurement and Metrics; Cost; Decision Making
Citation
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Cooper, Robin, and Robert S. Kaplan. "Measure Costs Right: Make the Right Decisions." Harvard Business Review 66, no. 5 (September–October 1988): 96–103.
  • April 2024
  • Article

Decision Authority and the Returns to Algorithms

By: Hyunjin Kim, Edward L. Glaeser, Andrew Hillis, Scott Duke Kominers and Michael Luca
We evaluate a pilot in an Inspections Department to explore the returns to a pair of algorithms that varied in their sophistication. We find that both algorithms provided substantial prediction gains, suggesting that even simple data may be helpful. However, these... View Details
Keywords: Algorithmic Aversion; Algorithmic Decision Making; Algorithms; Public Entrepreneurship; Govenment; Local Government; Crowdsourcing; Crowdsourcing Contests; Inspection; Principal-agent Theory; Government Administration; Decision Making; Public Administration Industry; United States
Citation
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Kim, Hyunjin, Edward L. Glaeser, Andrew Hillis, Scott Duke Kominers, and Michael Luca. "Decision Authority and the Returns to Algorithms." Strategic Management Journal 45, no. 4 (April 2024): 619–648.
  • August 2005 (Revised January 2006)
  • Teaching Note

Executive Decision Making at General Motors (TN)

By: David A. Garvin
Teaching Note to (9-305-026). View Details
Keywords: Decision Making; Auto Industry
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Garvin, David A. "Executive Decision Making at General Motors (TN)." Harvard Business School Teaching Note 306-026, August 2005. (Revised January 2006.)
  • February 2001 (Revised August 2001)
  • Case

Henry Heinz: Making Markets for Processed Foods

By: Nancy F. Koehn
Outlines many of the supply-side innovations, such as improved transportation, communication, and technological developments, that greatly expanded the productive capacity of the United States in the late 19th century. Explores a range of demand-side shifts, including... View Details
Keywords: Demand and Consumers; Competitive Advantage; Corporate Strategy; Entrepreneurship; Supply and Industry; Innovation and Invention; Food and Beverage Industry; United States
Citation
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Koehn, Nancy F. "Henry Heinz: Making Markets for Processed Foods." Harvard Business School Case 801-289, February 2001. (Revised August 2001.)
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