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- Faculty Publications (12)
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- All HBS Web (223)
- Faculty Publications (12)
- 05 Jul 2012
- What Do You Think?
Why Is Trust So Hard to Achieve in Management?
Article Revered management thought-leaders such as Chris Argyris and the late W. Edwards Deming argued years ago that trust is an essential condition for good performance. Trust is an issue on the minds of many people these days. A good portion of the View Details
Keywords: by James Heskett
- 03 Nov 2015
- First Look
November 3, 2015
performance management system: should store associates be measured by monthly targets, or will daily targets prove to be more useful? Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/116009-PDF-ENG Harvard Business School Case... View Details
Keywords: Sean Silverthorne
- 25 Apr 2023
- Blog Post
How Short Intensive Programs (SIPs) Transform Your MBA Learning Journey
so hearing them speak felt like a once-in-a-lifetime opportunity! What key learnings did you get from this Short Intensive Program? This SIP helped me frame what it means to live my spirituality – what daily practices my peers and other... View Details
- 08 Oct 2020
- Research & Ideas
Keep Your Weary Workers Engaged and Motivated
around them. The circumstances of work have become more difficult. Their responses included: “Keeping morale and motivation up amongst employees while they are dealing with the stress of COVID-19 as well as parenting/schooling children... View Details
Keywords: by Boris Groysberg and Robin Abrahams
- 19 Jan 2015
- Research & Ideas
Is Wikipedia More Biased Than Encyclopædia Britannica?
Wikipedia, the free, crowd-sourced encyclopedia that since its inception in 2001 had rapidly become the new go-to source for knowledge. “Most of the topics of content we are dealing with on a daily basis do... View Details
- 22 May 2018
- First Look
New Research and Ideas, May 22, 2018
and content on DocSend’s platform, which is used daily by organizations across a variety of sales contexts. The result is empirical data and a good starting point for examining core aspects of any content marketing initiative. The authors... View Details
Keywords: Dina Gerdeman
- 31 May 2004
- Research & Ideas
How Team Leaders Show Support–or Not
daily diary entries from employees working on creative projects—everything from making a new high-strength fabric to developing a database for a global hotel chain—they were able to chart how and why team leaders have enormous impact,... View Details
Keywords: by Martha Lagace
- 01 Mar 2024
- News
The War Within
When the full-scale Russian invasion of Ukraine began in February 2022, Nataliia Zhyliak’s world was upended in a matter of days. At the time, Zhyliak, a psychologist in the western Ukrainian city of Kamianets-Podilskyi, was working at an education and rehabilitation... View Details
- 19 Jan 2024
- News
The Values and Virtues of a Quick Fix
to start could be paralyzing. Can you talk about a company that's gone through that part of that process and had success? What does that look like in practice? AM: Yeah. I’ll give you an example from the height of the pandemic. This was a hospital that was really View Details
- 11 Mar 2024
- News
In Harmony
situations that challenge his loyalties, conscience, and sense of duty. The book, which will be made into a movie, took Kim 20 years to write. Kim sees no conflict between the business and literary parts of his life. “I like doing deals... View Details
- 28 Jan 2020
- Book
Advanced Leadership Requires More Than Outside-The-Box Thinking
person can do it all. What do your discussions with leaders teach us about putting together a coalition? Kanter: I urge leaders to live by the Change Agent Rule of Three. In every situation, leaders must deal with three groups of... View Details
Keywords: by Sean Silverthorne
- 09 Jun 2022
- HBS Case
From Truck Driver to Manager: US Foods’ Novel Approach to Staff Shortages
problem. For some time, the company had to deal with a nationwide shortage of truck drivers. “Young people aren’t going to this business,” said Pietro Satriano, US Foods’ CEO, in a new Harvard Business School case study entitled US Foods:... View Details
Keywords: by Pamela Reynolds
- Web
Bibliography | Baker Library | Bloomberg Center | Harvard Business School
Lehman Brothers Timeline Sept-Oct 2008 Video-Coverage of the Financial Crisis Download the Exhibition Catalog (PDF) Lehman Brothers Archives Lehman Brothers Deal Books Search Exhibition Lehman Brothers - Introduction 1840s – 1880s General... View Details
- 25 May 2021
- Research & Ideas
White Airbnb Hosts Earn More. Can AI Shrink the Racial Gap?
and daily income for 2,118 properties in seven US cities between 2015 and 2017. The researchers found that among all hosts who used the algorithm, the real-time price adjustments increased demand and revenue. Although hosts who used the... View Details
- 01 Jun 2024
- News
Again and Again
Edited by Jen McFarland Flint; Illustrations by Jason Holley Whenever he’s presenting to a large audience, Professor Michael Norton likes to pose this question to the crowd: After you get up in the morning, do you brush your teeth first and then shower, or vice versa?... View Details
- 06 Oct 2020
- Sharpening Your Skills
18 Tips Managers Can Use to Lead Through COVID's Rising Waters
administration. Tip: Learn from what other managers are doing successfully While we are still far from knowing what constitutes a “best practice,” there is already a great deal of experimentation emerging globally. To provide an early... View Details
Keywords: by Sean Silverthorne
- 27 Apr 2020
- Research & Ideas
How Remote Work Changes What We Think About Onboarding
meetings with all these parties are scheduled early on. The hiring manager should v-meet (virtual meeting) daily with the new hire at first, and then move these check-ins to two or three times per week once a relationship is established.... View Details
Keywords: by Boris Groysberg
- 01 Mar 2024
- News
Alumni and Faculty Books and Podcasts
Edited by Margie Kelley Alumni Books You Got This! A Straightforward, No-Nonsense Playbook for Crushing 130+ Workplace Challenges By Heidi Abelli (MBA 1993) Palmetto Publishing Stepping into the corporate world can feel like navigating a labyrinth, especially when... View Details
- 03 Dec 2020
- Research & Ideas
Cut Payroll Costs with Transparency, Fairness, and Compassion
Conduct, your jobs are secure. This decision was made with 100 percent support of the Firm’s Operating Committee. At the end of this year, we will know what we are dealing with, and hopefully, the economy will be on the mend by then.”... View Details
Keywords: by Boris Groysberg and Sarah Abbott
- 12 Dec 2011
- HBS Case
HBS Cases: Clocky, the Runaway Alarm Clock
designing, positioning, marketing, and selling the animated snooze-button thwarter, as well as the challenge of expanding the company's product line. The cases deal with universal entrepreneurial consumer product questions: Should the... View Details