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Show Results For
- All HBS Web
(1,005)
- News (176)
- Research (597)
- Events (2)
- Multimedia (1)
- Faculty Publications (167)
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- 17 Aug 2015
- News
The Play Alchemist
NGOs, on the ground. In addition, the company is releasing a new app, called Plus, that will increase customer engagement by tracking everything from production to distribution of the product they’ve... View Details
Keywords: Constantine von Hoffman
- 13 Nov 2020
- News
New Virtual Classrooms Expand Digital Learning
classroom experience has everything to do with the level of interactivity between faculty and students, and these virtual classrooms provide a better online experience.” Students log in from their respective computers all over the world and, through a View Details
- 01 Jun 2009
- News
The Maestro and the Market
some 2 million hopeful diners vie to be one of the fifty customers he serves each evening for the six months that elBulli, his restaurant, is open. The world is beating a path to Chef Ferran Adrià’s door, but why? “Creativity comes first;... View Details
- 01 Dec 2018
- News
Alumni and Faculty Books for December 2018
the author’s debt to Belvedere College and the Jesuits as the great influence on his life philosophy and life choices. McEvoy also reflects on how Irish banks morphed from being customer oriented, conservative, dull, and profoundly honest... View Details
- 01 Jun 2016
- News
Prima Datarina
and more experimental pieces, Boston Ballet has to sell tickets, which is easier to do for a Saturday showing of Cinderella, for example, than a Wednesday evening performance of contemporary works. To address that challenge—and engage a... View Details
Keywords: Julia Hanna
- 01 Mar 2014
- News
Faculty and Alumni Books for March 2014
a short, traditional text with a living website and cover such fundamental topics as accounting and tax, mortgages, capital markets, REITs and more. It also addresses the 2008 financial crisis and its impact on the real-estate profession. View Details
- 01 Oct 2013
- News
Banking on Africa's Future
to the previously 'unbanked' at the bottom of the pyramid. Equity Bank has increased financial inclusion while generating good returns for our investors. In five years, Equity's customer base—its depositors— has increased from about 2... View Details
- 01 Dec 2022
- News
Case Study: Your Call Is Important to Us
custom voice system, which means there’s a whole range of small- and mid-sized businesses that are underserved,” Sambvani says. With Slang.ai, he’s offering mid-market companies access to these more sophisticated tools that can... View Details
- 01 Dec 2016
- News
Carving a Niche
that doesn’t work sometimes,” says Hoye. “This is why we do what we do. So far, it’s working.” From Baker Library: Want to excel at customer engagement like Faction Collective? Read McKinsey’s advice on... View Details
Keywords: Julia Hanna
- 02 Jun 2011
- News
Serious Fun
green pigs. If the ultimate outcome of that frantic gaming also teaches us something (probably not the case with Angry Birds), our brain is likely too engaged in the task of winning to rebel against some higher purpose. Nick Maynard... View Details
- 01 Jan 2005
- News
Rahul Bajaj, MBA 1964
Once they placed their order, customers had to wait ten years to receive it. Finally, Bajaj, whose grandfather had been known as the "fifth son" of Mahatma Gandhi and whose parents and grandparents had spent time in British prisons for... View Details
- 01 Apr 1998
- News
Microfinance's Big Payoff: Michael Chu and ACCION International
utilizes the one asset that exists in abundance in even the poorest and most fragile social sectors - people's self-initiative. It increases the productivity of the person engaged in economic activity, thereby creating new wealth, rather... View Details
- 01 Dec 2015
- News
Multimedia Simulation Provides Real-World Reality Check
Part Monopoly marathon, part chess championship, Harvard Business School’s new multimedia simulation “Strategic Brew” engages students in a fast-paced exercise in strategic decision- making. The goal of the simulation is to show, rather... View Details
- 01 Jun 2015
- News
Alumni and Faculty Books for June 2015
Alumni Books The Boat House Café: Book One of First Light by Linda Cardillo (MBA 1978) (Bellastoria Press LLP) A novel set on Martha’s Vineyard. Buffoonery on Woodhouse Avenue by Bob Garland (PMD 20, 1970) (Gabbrolandbooks) The fourth in a series of humorous novels.... View Details
- 01 Dec 2007
- News
Rediscovering America
rewarding contributions that benefit society; holding government leaders to high standards of conduct; engaging with the world in ways that maximize opportunities for the many; and increasing opportunities for civilian national service.... View Details
- 01 Jun 2014
- News
Screen Saver
past, we relied on the habitual aspect of moviegoing, with consumers doing all the work. Now we're using social media and our AMC Stubs loyalty program to engage with customers and make it easier as a... View Details
- 01 Dec 2011
- News
Li & Fung's Global Footprint
must be people-oriented. They must want to engage with people, whether it’s their own staff or the customers’ people. Customers come to us not to buy one product but to do a whole relationship. So we tend to... View Details
- 04 Oct 2019
- News
Changing of the Guard at Tesco
of amazing retailers with the organization. It’s much broader, about strategy, if you understand the brand, the customer and do you have the interpersonal skills to engage with 450,000 people?” READ MORE View Details
- 10 Jul 2024
- News
Next Level
Gina Joseph (GMP 29, 2020), chief strategy officer for the technology media company VentureBeat, was recently honored by the San Francisco Business Times in their “40 Under 40” issue. Joseph is thriving in the media, tech, and gaming world—all industries traditionally... View Details
Keywords: Catherine O’Neill Grace
- 12 Apr 2012
- News
HBS Welcomes Eleven Alumni Startups
northwestern us ClearCare serves the $60-billion private-pay homecare market in the US using a powerful SaaS technology that provides back-office efficiency and front-facing engagement of families and seniors. The sales process is... View Details