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Show Results For
- All HBS Web
(1,219)
- People (2)
- News (211)
- Research (772)
- Events (2)
- Multimedia (1)
- Faculty Publications (240)
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- 27 Nov 2012
- News
The Beauty of the Network
first-year courses in the same classroom, in the same seat. (Pao’s undergrad institution was UC Berkeley, which, at least 27 years ago, embodied less rigid customs than those found at HBS.) “It was so intimidating,” Pao recalls. “I felt... View Details
- 06 Dec 2021
- News
Tipping Point
drivers. It is a model customers are familiar with.” And it’s a model she believes could also transform the coffee industry and other commodity supply chains. Courtesy Margaret Nyamumbo “The economics of coffee are some of the most... View Details
- 01 Dec 2018
- News
Case Study: Your Data, Your Health
during a Blavatnik Fellowship in Life Science Entrepreneurship at HBS. The startup employs a system for collecting reproductive cell samples from a tampon, which the customer sends to the lab for genomic analysis. The lab then provides... View Details
Keywords: Jen McFarland Flint
- 01 Mar 2017
- News
Students Forecast Climate Change’s Impact
Digital Initiative to facilitate online and offline conversations around classroom topics. Responses ranged from oil companies to ice-cream makers and almost everything in between. We’ve excerpted a few of them here. Shake Shack Data... View Details
Keywords: Dan Morrell
- 01 Sep 2012
- News
An Intellectual Capital: Some Influential HBS Ideas, at a Glance
In “Marketing Myopia” in HBR, Ted Levitt (below) famously asks “What business are you in?” and insists that customer focus be paramount. 1977 Abraham Zaleznik raises a provocative, game-changing question in “Managers and Leaders: Are They... View Details
Keywords: Professor Elton Mayo: Professor Fritz Roethlisberger; George M. Moffett Professor of Agriculture and Business, Professor Emeritus Ray A. Goldberg; Professor Abraham Zaleznik; Professor Alfred Chandler; Professor Michael Porter; Professor Robert S. Kaplan; Professor Michael C. Jensen; Professor C. Roland Christensen; Professor Robert Menton; Colleges, Universities, and Professional Schools; Educational Services
- 06 Aug 2020
- News
Defining Flex Work
estimated that some 30 percent of women would leave the professional world to become caregivers, but that 70 percent would have stayed if they had access to a flexible schedule. It was an “aha” moment for Auerbach. She initially launched... View Details
- 01 Jan 2005
- News
Louis V. Gerstner, Jr., MBA 1965
twenty years ago the company was unprepared for changes in the marketplace as competitors emerged that offered clients individual pieces of the technology package, such as a database program or storage device. This brought about increased options and lower prices for... View Details
- 04 Sep 2019
- News
Clicks and Mortar
has to create a branded experience that goes beyond the purely transactional—one that aims to build a relationship with the customer and communicate the brand in an experiential way. There’s still a purpose for physical shopping in... View Details
- 23 Oct 2019
- News
Preparing Leaders to Leverage Artificial Intelligence
learning techniques to draw conclusions that weren’t possible with traditional methods, and creating new machine learning approaches and algorithms. They have published more than 70 cases that address AI uses such as how to improve View Details
- 01 Dec 2014
- News
Dressing by Number
recommended clothing based on the data they provide; clients purchase only the items they love. The more information a customer gives Stitch Fix—the initial “style profile,” shared Pinterest boards, feedback... View Details
- 01 Jun 2024
- News
Case Study: Ready for an Upgrade
go-to-market process has been a tad complicated. But by this point Stell has a solid foundation, having secured initial funding and landed a few customers. With their robust feedback, those customers have... View Details
- 25 Aug 2022
- News
Hair Today
When Britney Winters (MBA 2016) tuned in to this year’s Super Bowl, she was more focused on the halftime show than the game itself. When that moment came, Winters watched as Grammy Award–winning singer Mary J. Blige rocked 40 cascading inches of wavy golden hair—a... View Details
- 01 Dec 2019
- News
Shaping Leaders Who Understand Business and the Environment
Michael Toffel, the Senator John Heinz Professor of Environmental Management and chair of the Business and Environment Initiative Five years ago, as George Serafeim recalls, if he had walked into the classroom on the first day and... View Details
Keywords: April White
- 01 Apr 1999
- News
Q & A: Confronting New Technologies: When Doing Right Is Wrong
technologies seldom make sense to managers, given their corporate perspective. There are two reasons for this. First, customers exert tremendous influence over managers' decisions and the directions they pursue. Since View Details
- 01 Apr 2002
- News
Urban Evolution - HBS Research on the Inner City
topic and, in 1994, to found the Initiative for a Competitive Inner City (ICIC), a nonprofit organization that aims to catalyze innercity business development across the United States. In frequent talks around the country, Porter... View Details
- 01 Dec 2014
- News
Faculty Q&A: The New Brand Manager: You
Now that customers have more of a voice in the consumer-brand relationship, some brands have suffered loud criticism for recent business decisions. How can brands avoid that pitfall? I’m not sure consumer criticism is always necessarily... View Details
Keywords: April White
- 13 Apr 2017
- News
Solving Nigeria’s Skilled Workforce Challenge
Photos by Kunle Ogunfuyi Even a college degree couldn’t help Temi Abiola, who grew up in Nigeria, land a job. Though he speaks fluent English, he lacked the problem-solving and customer relations skills required for his dream job in the... View Details
Keywords: Jill Radsken
- 01 Dec 2008
- News
A U.S. Turnaround?
imported oil. Our initial reaction to the end of communism was to take a victory lap because capitalism had won. We talked of 3 billion new customers without realizing that many of these people would also... View Details
- 01 Mar 2009
- News
Your Taxi Is Waiting
the different approaches to launching each business demonstrate that the entrepreneurial journey has more than one path. Herp started Linear in August 2004 with $1 million from friends and family, using much of that initial infusion as a... View Details
- 01 Sep 2014
- News
Alumni Achievement Awards 2014
Altiostar Networks, Inc. Dahod outside his Tewksbury, MA, office “The best way to deliver on shareholder value is not to focus on shareholder value. Focus on meeting customer needs and taking care of employees. That leads to success.” A... View Details