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Show Results For
- All HBS Web
(1,222)
- People (2)
- News (207)
- Research (780)
- Events (2)
- Multimedia (1)
- Faculty Publications (247)
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- 01 Jun 2022
- News
Case Study: Glass Half Full
nice, profitable Amazon play, albeit with limitations? The Answers: I’ve been in a similar situation, and I think there’s no wrong answer. I did both initially but pulled out of Amazon to build the brand on Shopify. Amazon is easier to... View Details
- 01 Mar 2007
- News
Courting the Poor
Luiza Helena initiated a reorganization that replaced family members with professional management and launched a campaign to reinforce the company’s mission to serve customers and employees. Despite the... View Details
- 01 Jun 1997
- News
New Releases
demand, and on pleasing the best customers - can ultimately weaken a strong firm. In The Innovator's Dilemma, Christensen shows how significant breakthroughs in products and services are often initially... View Details
- 01 Dec 2014
- News
Dressing by Number
recommended clothing based on the data they provide; clients purchase only the items they love. The more information a customer gives Stitch Fix—the initial “style profile,” shared Pinterest boards, feedback... View Details
- 24 Apr 2014
- News
Empowering Japan through e-commerce
he developed a web-based shopping mall—Rakuten, which roughly means “optimism”—often called the Amazon.com of Japan. “We created an online marketplace where customers can interact with shop owners, and we empower our merchants to build... View Details
- 01 Mar 2012
- News
Making Finance Personal
organizing household finances, in 1983 Cook cofounded Intuit with the novel idea of producing—as it did with Quicken, its initial offering, and later with its acquisition of TurboTax—financial software as a consumer-oriented,... View Details
- 01 Jun 2024
- News
Case Study: Ready for an Upgrade
go-to-market process has been a tad complicated. But by this point Stell has a solid foundation, having secured initial funding and landed a few customers. With their robust feedback, those customers have... View Details
- 01 Oct 1999
- News
Eight Among Many: Robert F. Diromualdo
customers can relax." In contrast, the bookselling industry itself is a case study in competitiveness, with firms poised to pounce on every customer desire and need. Back in 1991, for instance, DiRomualdo... View Details
Keywords: James E. Aisner
- 05 Aug 2015
- News
Mobilizing the Public to Fight Bribery
“Corruption is a great untapped market,” Henry Motte-Munoz (MBA 2013) says with a laugh. “Not many competitors and customer interest is quite high.” It’s a market he’s helping to disrupt using Bantay, an NGO he cofounded while at HBS,... View Details
- 30 Nov 2017
- News
Happy Meals (Are Here Again)
and his team—which included Kristy Cunningham—to get to the heart of what exactly had happened to the 62-year-old icon. The redesign is part of an initiative by McDonald’s corporate to modernize the customer... View Details
- 06 Dec 2021
- News
Leadership in the Digital Age
six HBS Global Research Centers, Hill and her Leadership Initiative team hosted a series of virtual roundtable discussions on the pressing issues that accompany digital transformation. The goal: to examine how leadership has evolved in... View Details
Keywords: April White
- 25 Aug 2022
- News
Case Study: Sound Check
Illustration by Neil Webb Illustration by Neil Webb Josh Hoffman-Senn (MBA 2019) and fellow cofounder of LS, Jimmy Pemberton, launched their initial digital toolkit in 2021, after seeing fellow musicians search out supplemental income... View Details
- 01 Feb 2000
- News
Breaking Down Barriers: The Electronic Wallet
Dwight Crane. "There is a learning curve in conducting business over the Internet. After people break through a few initial barriers and see the power of the medium, there is no telling what will happen." One futuristic device that... View Details
Keywords: Judith A. Ross
- 01 Jan 2003
- News
James E. Burke, MBA 1949
as it overcame the Tylenol tragedy to take its place as the country's dominant brand in health-care products. "A company credo that put customers first and shareholders last ultimately benefited both groups," he says. Jim Burke was among... View Details
- 15 Jun 2021
- News
Case Study: Inside Story
backing from Bling Capital, DCM, and Precursor Ventures. Saga grew its initial customer base during the pandemic as families searched for ways to stay connected across the distance, Lin says. Through the... View Details
- 06 Dec 2021
- News
Elevator Pitch: Power Sourced
grand-prize winner in the 2021 Harvard President’s Innovation Challenge, Chaku launched its first product, Nikki’s Plantain Crisps, in South Africa in 2020. For its US market approach, the company is initially employing a higher-margin,... View Details
- 06 Dec 2021
- News
Tipping Point
drivers. It is a model customers are familiar with.” And it’s a model she believes could also transform the coffee industry and other commodity supply chains. Courtesy Margaret Nyamumbo “The economics of coffee are some of the most... View Details
- 27 Nov 2012
- News
The Beauty of the Network
first-year courses in the same classroom, in the same seat. (Pao’s undergrad institution was UC Berkeley, which, at least 27 years ago, embodied less rigid customs than those found at HBS.) “It was so intimidating,” Pao recalls. “I felt... View Details
- 01 Dec 2018
- News
Case Study: Your Data, Your Health
during a Blavatnik Fellowship in Life Science Entrepreneurship at HBS. The startup employs a system for collecting reproductive cell samples from a tampon, which the customer sends to the lab for genomic analysis. The lab then provides... View Details
Keywords: Jen McFarland Flint
- 01 Mar 2017
- News
Students Forecast Climate Change’s Impact
Digital Initiative to facilitate online and offline conversations around classroom topics. Responses ranged from oil companies to ice-cream makers and almost everything in between. We’ve excerpted a few of them here. Shake Shack Data... View Details
Keywords: Dan Morrell