Filter Results:
(274)
Show Results For
- All HBS Web
(1,592)
- People (2)
- News (274)
- Research (1,029)
- Events (3)
- Multimedia (4)
- Faculty Publications (326)
Show Results For
- All HBS Web
(1,592)
- People (2)
- News (274)
- Research (1,029)
- Events (3)
- Multimedia (4)
- Faculty Publications (326)
Sort by
- 01 Oct 1996
- News
Trading Up — Kenneth D. Brody (MBA 1971)
organization more customer responsive and attuned to the needs of smaller businesses, as well as for shifting the bank's focus away from dealings with foreign governments and toward more private transactions. In 1996, President Clinton... View Details
Keywords: Garry Emmons
- 23 Mar 2023
- News
Winners Crowned in 2023 Alumni New Venture Competition
home the top cash prize of $75,000. Runner Up winner Hue earned a $25,000 prize. Led by cofounders Janvi Shah, Nicole Clay, and Sylvan Guo (all MBA 2022), Hue helps brands and retailers embed TikTok-style shoppable videos on its e-commerce websites to give View Details
- 07 Apr 2015
- News
Warrior Spirit
of technology, order, and modernity, not ancient disciplines involving hand-to-hand combat. At the time, Sityodtong was setting up the Asian office of Izara Capital Management, the $500 million hedge fund he founded in New York; Evolve was an interesting... View Details
- 01 Mar 2004
- News
Derek Ferguson
Music, a retailer based in the Midwest. “Its biggest profit drivers were rap and hip-hop,” he remarks. “I remember thinking that there was a real opportunity to cater more directly to that customer base.” To... View Details
- 29 Aug 2023
- News
Helping Consumers Decarbonize their Purchases
raised our Series A at the end of last year, and Sequoia was also in that round. What was exciting about that, was it was based on our retention and unit economics being very strong. So we were showing that we had View Details
- 01 Dec 2004
- News
Marquis Jet Takes Off
uniquely positioned to broaden the customer base for private-jet travel to their former clients: young, highly paid athletes and performers. By contrast, their research showed that the typical private-jet... View Details
- 22 Feb 2022
- News
New Urban Order
manufacturers ready to build the electric trucks to incorporate that tech, as well as a scalable market strategy. That strategy depends on TuSimple’s Autonomous Freight Network, the world’s first, which Lu likens to a railroad network of tracks and terminals—in this... View Details
Keywords: Kathleen Fu, Deborah Blagg, Julia Hanna, and Maureen Harmon; illustrations by; energy; environment; sustainability; entrepreneurship; Transit and Ground Passenger Transportation; Transportation; Water, Sewage and Supply Systems; Utilities; Construction of Buildings; Construction; Waste Management and Remediation Services; Corporate Services
- 11 Mar 2021
- News
Leading with Heart
my career. And in those moments I resolved that I will never again fail my family. I decided to reset my life. And when I lost Aisha, I had just moved to the US with this role as the global president for KFC based out of Dallas. And I was... View Details
- 01 Feb 2002
- News
It's academic. (Not!)
technology and operations management this year. "Then I learned that if I went to college in the United States, I could have both academics and athletics." Ton applied to colleges based on their rankings in Volleyball magazine. In 1993,... View Details
- 12 Nov 2021
- News
Alumni Business Leaders on Confronting the Climate Change Challenge
We see a strong push from customers and investors to adopt climate-positive policies and products. And we see movement to adopt policies that emphasize human consequences, these in addition to traditional approaches to compliance with... View Details
- 01 Sep 2005
- News
Business Plan Contest Has Many Winners
fashionable and custom-fitted bras to fuller-sized customers and the 85 percent of women who wear the wrong size. In the social enterprise track, the winner was India Info Village, a team featuring Rita Singh (MBA ’05) and several other... View Details
- 01 Jun 2018
- News
Research Brief: Lessons from Last Place
Ryan Buell (photo by Russ Campbell) Ryan Buell (photo by Russ Campbell) We all wait in lines—at the grocery store, the bank, or a ticket booth, or on hold to speak to a customer service rep about your cable bill. “By one estimate,... View Details
Keywords: Jennifer Myers
- 01 Dec 2014
- News
Dressing by Number
recommended clothing based on the data they provide; clients purchase only the items they love. The more information a customer gives Stitch Fix—the initial “style profile,” shared Pinterest boards, feedback... View Details
- 01 Sep 2015
- News
Case Study: Golden Ticket
collateral business. For long-term strategy, the company is weighing two options. One, invest in expanding their client base and extending it beyond the sports market, targeting all kinds of community events like fairs and festivals. The... View Details
- 01 Dec 2003
- News
Can Manufacturing Keep Its Edge?
Photo Courtesy The Timken Company Product innovation and customer service initiatives have also been key to development of The Timken Company, a 104-year-old bearing and steel maker based in Canton, Ohio,... View Details
- 01 Apr 2001
- News
William Fung: E-Commerce and Efficiency
speedily sourcing garments and apparel for customers in the West. Its solid reputation is based on its ability to meet required specifications at a competitive price. Fung believes his company’s levelheaded... View Details
- 01 Dec 2009
- News
Online Entrepreneur
In September, the Greater Boston Chamber of Commerce announced that its 2009 Entrepreneur of the Year is Diane Hessan (MBA ’77), president and CEO of Communispace Corporation, a firm that helps companies generate customer insights via... View Details
- 26 Nov 2019
- News
Fintech, Small Business & the American Dream
customer bases and a low cost of capital. In 2016, the landscape shifted even further when major platform players such as Amazon, PayPal, and Square entered the space. In spite of these disruptions, Mills... View Details
- 01 Oct 2000
- News
Laura Scher of Working Assets
debate each month, about which customers may voice their concern to key decision-makers through free calls and easy-to-send letters. "Thanks to the HBS course Managing in a Competitive Environment, I knew the importance of segmenting the... View Details
Keywords: Marguerite Rigoglioso
- 01 Dec 2015
- News
Case Study: Bionic Banking
market-beating methodologies are hard to create, and any “proprietary” advantage will be even harder to maintain. Alpha Architect’s success will be based on its secret sauce and not on the serving spoon—even if it is a robo-serving spoon.... View Details