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  • All HBS Web  (1,583)
    • People  (2)
    • News  (274)
    • Research  (1,025)
    • Events  (3)
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  • All HBS Web  (1,583)
    • People  (2)
    • News  (274)
    • Research  (1,025)
    • Events  (3)
    • Multimedia  (4)
  • Faculty Publications  (319)
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  • 01 Dec 2004
  • News

Marquis Jet Takes Off

uniquely positioned to broaden the customer base for private-jet travel to their former clients: young, highly paid athletes and performers. By contrast, their research showed that the typical private-jet... View Details
Keywords: Roger Thompson; Air Transportation; Transportation
  • 23 Mar 2023
  • News

Winners Crowned in 2023 Alumni New Venture Competition

home the top cash prize of $75,000. Runner Up winner Hue earned a $25,000 prize. Led by cofounders Janvi Shah, Nicole Clay, and Sylvan Guo (all MBA 2022), Hue helps brands and retailers embed TikTok-style shoppable videos on its e-commerce websites to give View Details
  • 11 Apr 2024
  • News

Mission Control

was used to calculating something and predicting how the world will look like—and put hundreds of millions of dollars behind it. So, when I made a prediction based on my analysis of how the work would look like in five years and in 10... View Details
  • 29 Aug 2023
  • News

Helping Consumers Decarbonize their Purchases

raised our Series A at the end of last year, and Sequoia was also in that round. What was exciting about that, was it was based on our retention and unit economics being very strong. So we were showing that we had View Details
  • 11 Mar 2021
  • News

Leading with Heart

my career. And in those moments I resolved that I will never again fail my family. I decided to reset my life. And when I lost Aisha, I had just moved to the US with this role as the global president for KFC based out of Dallas. And I was... View Details
  • 01 Jun 2024
  • News

Alumni and Faculty Books

Edited by Margie Kelley Alumni Books Debunking Teenagers: 200 Research-Based Parenting Strategies to Help Your Adolescent Successfully Navigate the “Tempteen” Years By Daphne Adler (MBA 2004) Independently Published Why are teenagers constantly tempted to behave... View Details
  • 01 Dec 2022
  • News

My First Job

work. I also learned that spending an hour talking to your girlfriend on the company phone when the boss is trying to call in is a quick way to get seriously reprimanded. Kwinters customers had two options: a ready-made steamed dog or a... View Details
Keywords: Business Schools & Computer & Management Training; Educational Services
  • 01 Jan 2005
  • News

Joseph J. O'Donnell, MBA 1971

Culinary Group the largest ski area operator in the United States. O'Donnell is happy to list the ingredients of his success. "I follow the golden rule in treating my customers and employees the way I want to be treated," he begins.... View Details
  • 12 Nov 2021
  • News

Alumni Business Leaders on Confronting the Climate Change Challenge

We see a strong push from customers and investors to adopt climate-positive policies and products. And we see movement to adopt policies that emphasize human consequences, these in addition to traditional approaches to compliance with... View Details
  • 01 Feb 2002
  • News

It's academic. (Not!)

technology and operations management this year. "Then I learned that if I went to college in the United States, I could have both academics and athletics." Ton applied to colleges based on their rankings in Volleyball magazine. In 1993,... View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services
  • 01 Dec 2014
  • News

Dressing by Number

recommended clothing based on the data they provide; clients purchase only the items they love. The more information a customer gives Stitch Fix—the initial “style profile,” shared Pinterest boards, feedback... View Details
Keywords: Christine Lejeune; fashion; cosmetics; Clothing and Clothing Accessories Stores; Retail Trade
  • 01 Sep 2015
  • News

Case Study: Golden Ticket

collateral business. For long-term strategy, the company is weighing two options. One, invest in expanding their client base and extending it beyond the sports market, targeting all kinds of community events like fairs and festivals. The... View Details
  • 01 Dec 2003
  • News

Can Manufacturing Keep Its Edge?

Photo Courtesy The Timken Company Product innovation and customer service initiatives have also been key to development of The Timken Company, a 104-year-old bearing and steel maker based in Canton, Ohio,... View Details
Keywords: Julia Hanna; Manufacturing
  • 01 Dec 2009
  • News

Online Entrepreneur

In September, the Greater Boston Chamber of Commerce announced that its 2009 Entrepreneur of the Year is Diane Hessan (MBA ’77), president and CEO of Communispace Corporation, a firm that helps companies generate customer insights via... View Details
Keywords: awards; News, Library, Internet, and Other Services; Information; Management, Scientific, and Technical Consulting Services; Professional Services
  • 01 Oct 2000
  • News

Laura Scher of Working Assets

debate each month, about which customers may voice their concern to key decision-makers through free calls and easy-to-send letters. "Thanks to the HBS course Managing in a Competitive Environment, I knew the importance of segmenting the... View Details
Keywords: Marguerite Rigoglioso
  • 01 Dec 2015
  • News

Case Study: Bionic Banking

market-beating methodologies are hard to create, and any “proprietary” advantage will be even harder to maintain. Alpha Architect’s success will be based on its secret sauce and not on the serving spoon—even if it is a robo-serving spoon.... View Details
  • 30 Oct 2018
  • News

Paths of Victory

based in Montreal, allows businesses to design and order industrial equipment online through a free, web-based CAD program loaded with hundreds of designs for industrial parts that are then created via 3D printing and shipped to the View Details
Keywords: Alumni New Venture Contest; Support Activities for Transportation; Transportation; Machinery Manufacturing; Manufacturing; Administration of Human Resource Programs; Government
  • 01 Sep 2014
  • News

Case Study: Declawing the Competition

in subscriber growth and customer feedback. However, the lucrative market opportunity ($8 billion, growing at 4 percent year-over-year) and the low costs of entry are attracting new competition. New cat-focused subscription boxes have... View Details
  • 01 Jun 2016
  • News

Case Study: On the Table

their experience, real estate, and logistics. In exchange, you can expand their product offerings and grow their customer segment. —Cindy Park (PLDA 12, 2013) Here are my quick thoughts based on years of... View Details
  • 01 Jun 2010
  • News

Alumni Books

industry’s growth from a small base in the U.S. North-east in the 1960s to today’s highly visible role in economies all over the world. Brooke lays out his vision for the industry as an essential element of economic growth and... View Details
Keywords: mathematics; statistics; Finance
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