Cultural Distance - Publications - Faculty & Research

22 Feb 2021
Book

Reaching Today's Omnichannel Customer Takes a New Sales Strategy

extrapolations of buying behavior in socially distanced contagion conditions. Second, the pandemic has accelerated trends that were in progress before, like omnichannel buying and multichannel selling. Third, the need to ramp-up virtual... View Details

Keywords: by Kristen Senz

07 Apr 2020
Research & Ideas

What Customers Need to Hear from You During the COVID Crisis

the crisis. P&G used its factories to produce masks and hand sanitizer, while Ford and GE Healthcare teamed up to produce respirators and ventilators to help COVID-19 patients and support the stocks of overwhelmed hospital systems. Bring people together to help... View Details

Keywords: by Jill Avery and Richard Edelman

02 Jul 2024
Book

Five Essential Elements to Build the Capital You Need to Lead

defensive back, and maybe he saw some innate coaching potential (my superpower) in the way I interacted with the other kids. Whatever the case may be, that capability, especially that coaching and encouraging potential, was the groundwork for the success I was able to... View Details

Keywords: by Dina Gerdeman

11 Jul 2005
Research & Ideas

The New International Style of Management

me, in either a team or a one-on-one setting." Continues Klump, "I understood enough of Chinese culture to know that you rarely, if ever, confront someone in a group setting, as maintaining face is important. So I waited to have... View Details

Keywords: by Garry Emmons

16 Jul 2024
Op-Ed

Corporate Boards Are Failing in Their No. 1 Duty

with Azure, acquiring LinkedIn in social media and Activision/Blizzard in gaming, and investing in OpenAI to gain control of ChatGPT. Equally important, he transformed the Microsoft culture from an arrogant bureaucracy into an empowered... View Details

Keywords: by Bill George

24 Mar 2014
Research & Ideas

The Surprising Link Between Language and Corporate Responsibility

We've heard that Eskimos have 100 words for snow—a common way of expressing how language affects the way we see the world. Whether or not that particular example is true, cultural linguists have long theorized that the words a particular... View Details

Keywords: by Michael Blanding

10 Feb 2014
HBS Case

Stressing Safety in South Africa’s Platinum Mines

One morning last fall, Gautam Mukunda told the MBA students in his first-year Leadership and Organizational Behavior class to crawl under their desks and stay there. He wanted them to experience a sense of how it feels to work in a platinum mine, where the View Details

Keywords: by Carmen Nobel; Manufacturing

06 Aug 2024
Op-Ed

What the World Could Learn from America's Immigration Backlash—100 Years Ago

century depended on the cultural distance between immigrants and natives. To proxy for cultural distance, I used linguistic distance from English... View Details

Keywords: by Marco Tabellini

19 Mar 2006
Research & Ideas

Do I Dare Say Something?

in the physical distance between sites and culture differences that multinational corporations have to deal with and, yes, creating a positive setting for voice can be a serious challenge. However, bosses... View Details

Keywords: by Sarah Jane Gilbert

13 Oct 2015
First Look

October 13, 2015

Social Behavior By: Crockett, Molly J., and Amy Cuddy Abstract—No abstract available. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=49863 October 2015 Journal of Personality and Social Psychology Men as Cultural Ideals:... View Details

12 Aug 2014
First Look

First Look: August 12

km of roads in India. We use a difference-in-difference estimation strategy to compare non-nodal districts based upon their distance from the highway system. We find several positive effects for non-nodal districts located 0-10 km from GQ... View Details

Keywords: Sean Silverthorne

13 Aug 2020
Research & Ideas

6 Ways to Support COVID-Weary Employees

workers to attend when sick, including work overload, lack of backup, and understaffing. Some occupational cultures have the same effect, glorifying “toughing it out” as an indicator of work commitment. Finally, we can’t discount the fact... View Details

Keywords: by Dina Gerdeman

10 Jun 2002
Research & Ideas

How to Look at Globalization Now

treatment (e.g., "recycled" FDI into—and out of—China and India). And to touch on the final base of the CAGE framework for assessing distance that was introduced in "Distance Still Matters," even View Details

Keywords: by Martha Lagace

23 May 2000
Research & Ideas

The Emerging Art of Negotiation

distance (how social hierarchies affect negotiation), context of communication (the degree to which messages inherit meaning from the setting in which they are delivered), and different conceptions of time (whether negotiators from... View Details

Keywords: by Martha Lagace

02 Aug 2011
First Look

First Look: August 2

practitioner psychologists who expertly analyze and manage their own and others' thought processes. Read the paper: http://hbr.org/2011/07/the-new-psychology-of-strategic-leadership/ar/1 Effects of Cultural Ethnicity, Firm Size, and Firm... View Details

Keywords: Sean Silverthorne

22 May 2007
First Look

First Look: May 22, 2007

Language Authors:Jerry Green and Laurence J. Kotlikoff Abstract A century ago, everyone thought time and distance were well-defined physical concepts. But neither proved absolute. Instead, measures/reports of time and View Details

Keywords: Martha Lagace

17 Mar 2011
Research & Ideas

Harvard Business School Faculty Comment on Crisis in Japan

ahead for Japan's business leaders and for global companies operating in Japan. Rohit Deshpande, Sebastian S. Kresge Professor of Marketing The culture of Japan tends to be outer directed. Thus, taking care of other people becomes much... View Details

Keywords: Re: Multiple Faculty

03 Oct 2017
First Look

First Look at Research and Ideas, October 3, 2017

and Julie Battilana Abstract—This paper examines the critical role of gender in the commercialization of social ventures. We argue that cultural beliefs about what is perceived to be appropriate work for each gender influence how founders... View Details

Keywords: by Sean Silverthorne

01 Nov 2010
Research & Ideas

How IT Shapes Top-Down and Bottom-Up Decision Making

and floor workers. (In gauging the factors that determine whether a firm adopts any given technology, the researchers considered geographic variables that might affect the cost of acquiring the technology—the firm's distance from the... View Details

Keywords: by Carmen Nobel

19 Sep 2024
Research & Ideas

Global Talent, Local Obstacles: Why Time Zones Matter in Remote Work

where cultural norms or labor laws limit the work day. While countries without legal limits spent an average share of 32 percent of their time working after hours, for those with a weekly limit of 35 to 39 hours, the share of off-hours... View Details