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Publications

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  • All HBS Web  (272)
    • People  (1)
    • News  (65)
    • Research  (115)
  • Faculty Publications  (18)

Show Results For

  • All HBS Web  (272)
    • People  (1)
    • News  (65)
    • Research  (115)
  • Faculty Publications  (18)
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  • 01 Dec 1998
  • News

A Journey to Leadership: Luke O'Neill

through a community service mentoring project. At first, O'Neill took his young charge to a succession of museums and sporting events in an attempt to show him a reality outside his troubled neighborhood and family life. "After some weeks... View Details
Keywords: Deborah Blagg
  • 01 Dec 2022
  • News

Case Study: Your Call Is Important to Us

during a key moment) has gained traction, and we’ve all had terrible call experiences at the hands of a credit card issuer, airline, or hospital. Pitch those segments on the criticality of properly handling angry and/or time-critical... View Details
Keywords: Computer Systems Design and Related Services; Professional Services
  • 22 Nov 2022
  • News

Alumni Summit Explores Leadership for a Sustainable Future

remarks on implementing sustainability in a Fortune 500 corporation. The entire event was brilliantly moderated by Ali Aslan, world-class international journalist. Vincent Dessain (MBA 1987), the head of the HBS Europe Research Center,... View Details
Keywords: Margie Kelley
  • 01 Jun 1997
  • News

Sorting Myth from Reality at Hong Kong Conference

history. The excitement traditionally generated by these annual events was further heightened this year as participants gathered in Hong Kong, the gateway city to China, which on July 1 will revert from British rule to Chinese... View Details
Keywords: Alejandro Reyes
  • 04 Dec 2014
  • News

Hacking Health Care

for children with cystic fibrosis that teaches them skills to deal with their daily treatment regimens. The pace is scrappy and the conversation engaging. Since launching in 2012, HH hackathons have been held in major cities around the world, with early-2015 View Details
Keywords: Jill Radsken
  • 01 Apr 1999
  • News

New Releases

1996 faculty symposium titled "Breaking New Ground: Initiatives in Management Education, 1980-1995." Organized by Clark, the three-day event gave faculty an opportunity to take a step back from their ongoing research and talk about the... View Details
Keywords: Susan Young
  • 01 Oct 2000
  • News

The Entrepreneurial Venture

Three important events happened at the end of the 1970s. First, there were changes in ERISA (Employee Retirement Income Security Act) legislation that allowed pension funds to invest in private equity; second, the growth of the... View Details
  • 03 May 2013
  • News

Looking Through Glass, Historically

company. But they should also be remembered as the pioneer of artistic black glass (1915); "carnival glass," iridized pressed glass, (1907); and "cased lustre ware," opaque and translucent glass spray-coated onto glass blanks (1910). While Westmoreland was View Details
Keywords: Visual arts; crafts; glass making; Miscellaneous Manufacturing; Manufacturing
  • 01 Dec 1998
  • News

Managing the Business of Life

afforded Middlebrooks precious peace of mind at work, knowing her children were in a safe, loving, and familiar environment. In addition, she credits husband William, who owns a customer service and training firm, with sharing equally in... View Details
  • 01 Dec 2017
  • News

Yoga Inc.

also helped lengthen and restore his tight, overworked muscles, and it became part of his workout regimen. During his time at YogaWorks, he is credited with boosting the company’s market position and launching its online platform, as well... View Details
Keywords: Deborah Halber
  • 01 Sep 2007
  • News

Riding It Out

chaos, damage to customer relations, and harm to the brand that swirl around any product recall. Nope. By five o’clock that afternoon, the SmartPak customers who had purchased the batch of the product in question had received either a phone call or an e-mail that... View Details
Keywords: Julia Hanna; dog food; pets; Food Manufacturing; Manufacturing; Food and Beverage Stores; Retail Trade
  • 01 Apr 1998
  • News

World Class Learning

HBS, in which two-thirds of the student body are members. Their activities, which are open to the entire HBS community, range from running conferences to leading study trips abroad and from organizing major social events to sponsoring... View Details
Keywords: Eileen K. McCluskey
  • 08 Sep 2016
  • News

How We Make It Work

EMC Corporation “As I plan a career relaunch, it would be hard to feel ‘successful’ if my definition of it hadn’t evolved over the years. Marriage and having children were the first events to make me reflect on the meaning of success. But... View Details
  • 01 Jun 2004
  • News

Life Lessons

second of five children, growing up under apartheid in rural South Africa, she credits her parents with stressing the importance of education and for making her politically aware and proud of her Sotho heritage. With this strong... View Details
Keywords: James E. Aisner; Garry Emmons; Julia Hanna; Susan Young; Colleges, Universities, and Professional Schools; Educational Services
  • 01 Dec 2008
  • News

No Easy Fix for the Financial Crisis

Street, raising the specter of a credit market collapse that would cripple the economy. “It is an anxious time. It is probably even a dangerous time. It is a historic time. And it is a time that we’re going to be teaching about in our... View Details
Keywords: Roger Thompson;Martha Lagace; deregulation; moral hazard; the middle class; Finance
  • 01 Feb 1997
  • News

Shaping the Future of Business: Entrepreneurial Evolution at HBS

enterprises as it is to startups. Gaining Speed Following Stevenson's return to HBS, two events in the early 1980s helped shape the study and scope of entrepreneurship at the School. The first, a 1983 colloquium on entrepreneurship... View Details
Keywords: Nancy O. Perry and Susan Young; profiles by Garry Emmons
  • 01 Jun 2014
  • News

Ready for Takeoff

almost 9,000 miles of travel. "I think the logistical challenge that we have today in Brazil is probably bigger than any other country has seen." For Sender, the event has forced a complete rethink of operations at TAM, which flies to 42... View Details
Keywords: Dan Morrell; Air Transportation; Transportation
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