Credit Enhancement - Publications - Faculty & Research

16 Jun 2020
Research & Ideas

Your Customers Have Changed. Here's How to Engage Them Again.

their artificial reality (AR) annotation products on mobile phones. AT&T, Cisco, and Zoom have enhanced their network capabilities for increased demand in bandwidth. In addition, numerous small businesses like restaurants and home... View Details

Keywords: by Rohit Deshpandé, Ofer Mintz, and Imran S. Currim; Retail; Service

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Entrepreneurial Management Curriculum - Faculty & Research

managers at all types of organizations (e.g., small companies, large companies, non-profits, and public servants) become more effective at enhancing the value of those organizations. HBS professor Ken Andrews described three roles for the... View Details

16 Jul 2020
Research & Ideas

Restaurant Revolution: How the Industry Is Fighting to Stay Alive

exceeding that percentage of actual revenue. Other expenses—insurance, credit card processing, marketing, utilities, repairs—mount up. Assuming adequate working capital upon opening, a restaurant’s cash from daily sales is used to pay for... View Details

Keywords: by Michael S. Kaufman, Lena G. Goldberg, and Jill Avery; Food & Beverage

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Advisory Board - Entrepreneurship

Interactive Messaging Unit (IMU), the online industry's catalyst for going "beyond the banner" and standardizing new ad formats that dramatically enhanced both the user experience and ad performance. His influence in this evolution earned... View Details

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Faculty & Researchers - Managing the Future of Work

related to the workforce, including the skills gap, degree inflation, care economics, the role of artificial intelligence in employment outcomes, the effectiveness of social entrepreneurs in improving education to employment outcomes, mechanisms for View Details

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Winners & Runners-Up | New Venture Competition

(MD/PhD) Social Enterprise Track Winner Empowering Black college students pursuing careers in health sciences. Pando Claire Wu (MBA 2023) Andrew Setiawan Social Enterprise Track Runner-Up & Crowd Favorite Winner Democratizing credit for... View Details

09 Jan 2020
Book

Rethinking Business Strategy in the Age of AI

a traditional business—the gym—into an $8 billion digital offering that pulled in more than $700 million in revenue during the last fiscal year. Foley credits the magic of today’s technology, including software, data, and communication... View Details

Keywords: by Dina Gerdeman

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The Challenge of Color - The High Art of Photographic Advertising - Baker Library | Bloomberg Center

base colors that enhanced the dramatic quality of the resulting prints. 9 Photograph conservator Paul Messier contends that in terms of reproduction, “many of the ‘artistic’ attributes permitted by the new and exciting range of... View Details

10 Oct 2023
Blog Post

Policy Drivers for Environmental Justice: What Businesses Need to Know

and those who work or worked in coal mines. There are also certain tax credits aimed at electricity production shifts benefitting low-income communities, but the amount of funding thus far is uncertain. The IRA also allocated $1 billion... View Details

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Globalization - Faculty & Research

out that immigration can enhance the competitiveness of multinational firms. 2013 Chapter Multinational Enterprises and Incomplete Institutions: The Demandingness of Minimum Moral Standards By: Nien-he Hsieh Multinational enterprises... View Details

10 Apr 2014
Research & Ideas

John Kotter’s Plan to Accelerate Your Business

explicitly and frequently," to Clayton Christensen's insights about how poorly companies handle the technological discontinuities inherent in a faster moving world. Kotter also credits recent work by Nobel Laureate Daniel Kahneman, who... View Details

Keywords: by Kim Girard

Blog

Is AI Coming for Your Job?

expect a bifurcation of the workforce in the near future: individuals who embrace AI to enhance their productivity, potentially yielding substantial gains, and those who resist AI and risk falling behind. The latter group will likely face... View Details

Blog

Leading Successful Digital Transformation

transformation in large organizations for three main reasons: Focus on optimization and efficiency: Many companies use technology to cut costs, improve efficiency, or enhance the productivity of their current operations. Artificial... View Details

30 Jan 2020
Research & Ideas

The Upside of Highlighting a Product's Downsides

who stick around longer and spend more. “When customers have a more holistic view of the trade-offs of an offering, it helps them make more well-informed choices, which enhances the quality of the customer relationship,” says Buell, who’s... View Details

Keywords: by Danielle Kost

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Frequently Asked Questions | HBS Online

undergraduate credit option for the Credential of Readiness (CORe) program, you will be enrolled at Harvard Extension School (January or September CORe cohorts) or Harvard Summer School (May CORe cohort) and eligible for student... View Details

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Marketing Awards & Honors - Faculty & Research

Pursuit of Enhanced Customer Retention Management: Review, Key Issues, and Future Directions” ( Customer Needs and Solutions , 2018) with Scott A. Neslin, Oded Netzer, Zachery Anderson, Peter S. Fader, Sunil Gupta, Bruce G.S. Hardie,... View Details

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John H. McArthur | About

trajectory.” McArthur is credited with building the faculty through the recruitment and promotion of outstanding faculty members, strengthening research, enhancing Executive Education, and launching... View Details

22 Feb 2024
News

GCC Crossroads Aims for a Bright Future; Seattle Alumni Talk Leadership in Tech; Italy Preps for European Alumni Summit

Clubs News Clubs News Crossroads Forum Explores Future of Gulf Region More than 1,300 public and private leaders convened in Riyadh, Saudi Arabia on January 30 and 31 for the Crossroads GCC Future Impact Forum, co-hosted by the HBS Club of the Gulf Cooperation Council... View Details

Keywords: Margie Kelley

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2024 Reunion Presentations - Alumni

a software company that encourages households to reduce their energy consumption. From Opower's earliest days, its managers utilized experiments to amplify their environmental impact and enhance customer value. We will revisit some of... View Details

Publications